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AnswerStat, the Medical Call Center Magazine


AnswerStat Feature Coverage:

Vendor Spotlight on the Startel Corporation: Technology and Solutions Provider for Healthcare Call Centers

Vital Signs:
Watch What You Bill

AnswerStat magazine: focused on the needs of medical related call centers, including nurse triage, physician referral, PBX/console, event registration, scheduling, medical answering service, insurance, and data collection/verification.

Medical Call Center Articles:

Integrating Answering Service with Nurse Triage

Scripting a Better Work Environment for Your Agents

Call Center Case Study: Sometimes Time is the Best Medicine

                    ...and more!


Looking for a Medical Call Center?  Then check out:
Telephone Triage Call Centers
& Medical Answering Services



The mission of AnswerStat magazine is to be the principle clearinghouse
of relevant and practical information for Medical Call Centers.


AnswerStat magazine is the leading magazine published specifically for medical call centers and is distributed free to qualified readers, decision makers, and influencers at hospital call centers and medical related contact centers worldwide.  AnswerStat magazine covers all topics related to medical call centers, including telephone triage, physician referral, PBX Attendant Console, physician referral and appointment setting, medical answering service, agent hiring, training, and retention, CRM (customer relationship management), case studies, future trends, legal considerations, call center management, and employee issues. It also provides technical coverage on telephony, telemessaging systems, ACD/PBX, VoIP, remote agents, hosted services, voice mail, call recording (voice logging), the Internet, and unified messaging.  As such, AnswerStat Magazine is a prime source for news, information, and whitepapers for hospital contact centers medical related call centers. This site includes the popular buyers guide, medical call center glossary, area code charts, event listing, and legal consideration for call recording.

 

AnswerStat magazine also publishes an eNewsletter, Medical Call Center News Subscribe to Medical Call Center News today!


 

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