The mission of
to be the principle clearinghouse
of relevant and practical information for Medical Call Centers.
magazine is the leading magazine published specifically for healthcare
call centers and is distributed free to qualified readers, decision makers,
and influencers at hospital call centers and medical related contact centers
worldwide. AnswerStat magazine
covers all topics related to medical call centers, including telephone
triage, physician referral, PBX attendant console, physician referral and
appointment setting, medical answering service, agent hiring, training, and
retention, CRM (customer relationship management), case studies, future
trends, legal considerations, call center management, and employee issues.
It also provides technical coverage on telephony, telemessaging systems, ACD/PBX,
VoIP, remote agents, hosted services, voice mail, call recording (voice
logging), the Internet, and unified messaging. As such,
AnswerStat Magazine is a prime source for news, information,
and whitepapers for hospital contact centers medical related call centers.
This site includes the popular buyers guide, medical call center glossary,
area code charts, event listing, and legal consideration for call recording.
magazine also publishes an e-newsletter,
Medical Call Center News. Subscribe
Medical Call Center News today!