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AnswerStat, the Medical Call Center Magazine

AnswerStat Feature Coverage:

The Benefits of Joining the Nurse Licensure Compact

Vital Signs: A Tale of Two Calls: Customer Service Despair and Delight

LVM’s Finest Hour


AnswerStat magazine, Aug/Sep issue, featuring Call Center/IT communications

Healthcare Call Center Articles:’s Botched Launch

Fast-Track Agent Onboarding

Self-Service & Medical Call Centers

Improving Health Literacy With On-Hold Messaging

Post-Discharge Care...& more!

The mission of AnswerStat magazine is to be the principle clearinghouse
of relevant and practical information for Medical Call Centers.

AnswerStat magazine is the leading magazine published specifically for healthcare call centers and is distributed free to qualified readers, decision makers, and influencers at hospital call centers and medical related contact centers worldwide. AnswerStat magazine covers all topics related to medical call centers, including telephone triage, physician referral, PBX attendant console, physician referral and appointment setting, medical answering service, agent hiring, training, and retention, CRM (customer relationship management), case studies, future trends, legal considerations, call center management, and employee issues. It also provides technical coverage on telephony, telemessaging systems, ACD/PBX, VoIP, remote agents, hosted services, voice mail, call recording (voice logging), the Internet, and unified messaging. As such, AnswerStat Magazine is a prime source for news, information, and whitepapers for hospital contact centers medical related call centers. This site includes the popular buyers guide, medical call center glossary, area code charts, event listing, and legal consideration for call recording.


AnswerStat magazine also publishes an e-newsletter, Medical Call Center News. Subscribe to Medical Call Center News today!

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