About
AnswerStat Magazine
AnswerStat magazine is the
premier publication connecting healthcare and hospital call centers and
medical contact centers with industry vendors and support organizations.
AnswerStat covers topics of critical and relevant interest to all medical
call centers, including telephone triage, physician referral, appointment
setting and reminders, medical telephone answering services (medical TAS), and
telehealth. AnswerStat also addresses critical agent/HR issues and call
center management concerns. Moreover, AnswerStat provides technical
coverage on, IP, VoIP, SaaS, telephony, telecommunications equipment, and
software. It is distributed free to qualified readers, decision makers,
and influencers worldwide, with primary emphasis in the United States.
AnswerStat magazine is proudly published by Peter DeHaan Publishing Inc.
President, publisher, and editor-in-chief
Peter DeHaan has 30
years of call center related experience. As such, his “Vital Signs” column
in each issue is a popular and anticipated piece. AnswerStat also boasts
a 500-page website, www.AnswerStat.com, full of useful industry articles,
papers, and literature.
AnswerStat magazine is owned by Peter
DeHaan Publishing, Inc.
Peter DeHaan Publishing Inc also publishes
Connections
Magazine,
Medical Call
Center News, and
TAS Trader, along
with associated websites.
