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Overview of 2006 Medical Call Center News

February/March 2007

Here are the major headlines from AnswerStat magazine in 2006.  See our complete coverage for details.

February/March 2006

  • AnswerStat Expands to Include International Distribution

  • Third Annual National Pediatric Telehealth Conference Announced

  • RED Alert Receives "Product of the Year" Award

  • New Article Website Launched: ArticleWeekly.com

  • ESR Allows Licenses Tracking and Confirmation

  • AnswerNet Acquires Unicall: Expands Outbound Market

  • RMD Networks and Rose Communications Network: Partners in E-Healthcare

  • "Free Seating" Supported in Alliance Express and Enterprise Systems

April/May 2006

  • SDC Solutions Releases Web-Based Directory Software

  • 1Call Announces New Infinity Software Version

  • RMS Partners with IntelliCare; Implement Renal Disease Management Program

  • WRB Communications Marks 10 Years

  • 1Call Announces New Infinity EIS Enhancements

  • Vocantas CallAssure™ Advances Patient Safety

June/July 2006

  • AnswerStat Adds Vendor Literature Section to Website

  • LVM Develops Absence Management Module

  • Amtelco Receives GSA Contract for Red Alert System

  • Area Code News

  • Beryl Forms Executive Advisory Council

  • Red Alert Adds New Sales Staff

  • Poll Finds Americans Frustrated with Poor English in Contact Center Agents

August/September 2006

  • 2006 National Pediatric Telehealth Conference Registration Materials Available

  • HealthLine Systems Releases Physician Liaison Solution

  • 1Call Holds Management Seminar

  • Wake Forest University Physicians Win Award

  • Cosmopolitan Medical Earns Certification

  • MSB Appoints New Director of Sales

  • Beryl Companies Named One of Top Places to Work

  • Eight of 16 Top Hospitals Use Amcom Solutions

October/November 2006

  • LVM Develops Hospital Transfer Module

  • 1Call Announces Seminar

  • Using Time Tickets for Non-Call Activities

  • HealthLine Honors Georgetown University Hospital

  • Verint Announces Acquisition of Mercom Systems

  • Westchester Medical Selects Beryl to Manage Referrals, Class Registration

  • IMCO Adds to Sales and Marketing Team

  • ePLDT Acquires Leading BPO Provider SPi Technologies

December 2006/January 2007

  • RED Alert Adds Mapping Capabilities

  • Top Telephone Pet Peeve is Put on Hold

  • Beryl Announces Josh Hall as VP of Client Services

  • WRB Communications Receives National Certification

  • Cambridge Health Alliance Selects Emergency Notification System

  • Permissive Dialing Extended for 762 Overlay of 706 Area Code

Read more articles relevant to hospital and medical related call centers.

 

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