February/March 2007
1Call Offers Message Confirmation
CPN Announces
4th Annual National Pediatric Telehealth Conference
Alaska's
Tobacco Quit Line Helps Users Quit
Telehealth Nursing
Standards Due in March
Assurant
Call Center Earns Recognition
April/May 2007
SDC
Releases IntelliDESK® 6.0 PC-based Attendant Console
1Call
Adds "Discovery Forum" On-Line Training Seminars
Alliance
Healthcare Goes 24/7
ADT Rolls
Out Health Monitoring Solution
VLR to
Provide Loggers to San Diego County Hospitals
Verint to
Acquire Witness Systems
June/July 2007
1Call Innovates
with Timesaving "Push-to-Talk" Feature
LVM Helps to
Manage Physician Relations
1Call Holds
Leadership Conference and Training Seminar
Ambulatory Care
Nurses Meet; Explore Ways to Advance Profession
2ndWave Software Acquires
Amcom
August/September 2007
1Call
Introduces Automated Appointment Reminder System
HealthLine
Honors Tenet Healthcare Call Center
Most Consumers
Only Give Hospitals One Chance to Gain Their Business
Study Shows
Contact Centers Lack Focus on Quality
October/November 2007
Two New
Infinity Operator Performance Reports Available
National
Telehealth Conference Attracts International Audience
AAACN Responds
to Discontinuance of Telephone Nursing Certification Exam
Homecare
Telehealth Expected to Grow Despite Current Barriers to Adoption
eTelecare
Breaks Ground on Call Center in Makati City
December 2007/January 2008
American
Telemedicine Association to Address Call Centers at Annual Meeting
OnviSource
Unveils OnviCenter 6
Amcom Rolls
Updates Smart Web 4.5
Arizona
Physicians' Exchange Receives Call Center Certification and Awards
Vocantas
Provides Hospitals with Automated Post-Discharge Patient Follow-Up
AAACN and ANCC
to Pursue Telehealth Certification
New Healthcare
Codes for Substance Use Screening and Intervention
Central Logic
Launches Website for Transfer Call Center Directors
1Call Announces
Dates for Leadership Conference and Training Seminar
