AnswerStat
magazine is the leading magazine published specifically for medical call
centers and is distributed
free to qualified readers, decision makers, and influencers at hospital
call centers and medical related contact centers worldwide. AnswerStat magazine
covers all topics related to medical call centers, including telephone triage,
physician referral, PBX Attendant Console, physician referral and appointment
setting, medical answering service, agent hiring, training, and retention, CRM
(customer relationship management), case studies, future trends, legal
considerations, call center management, and employee issues. It also provides
technical coverage on telephony, telemessaging systems, ACD/PBX, VoIP, remote
agents, hosted services, voice mail, call recording (voice logging), the
Internet, and unified messaging. As such, AnswerStat Magazine
is a prime source for news, information, and whitepapers for hospital contact
centers medical related call centers. This site includes the popular buyers
guide, medical call center glossary, area code charts, event listing, and
legal consideration for call recording.
