Upcoming Medical Call Center Webinars

Throughout the year, there is a wide range of valuable online events specifically designed for hospital and medical related call centers and contact centers, as well as for the telehealth industry.  These educational and information events are offered for free or at a nominal cost.  (Also, see our conventions and conferences listing of upcoming events.)

 

March 12, 2010, 2pm EST

How to Enhance Your Current QA Program using Lean Six Sigma Techniques

ICCA (International Contact Center Academy)

Register at www.iccaevent.com.

 

April 15, 2010, 2pm EST

Contact Center Metrics That Matter

ICCA (International Contact Center Academy)

Register at www.iccaevent.com.

 

 

 

 

 

 

 

Email your upcoming Webinar schedule to dehaan@answerstat.com to be listed here.