Outsource Medical Call Centers

Are you looking for a medical call center to handle health related calls for you?  Try an outsourcer.  What is outsourcing?  In it's broadest sense, outsourcing is having another organization work for you.  This occurs at both the business level and a personal level, and more frequently than you might think.  Consider payroll, bookkeeping, human resources, building maintenance, cleaning services, telecommunications management, public relations, executive search, tax accounting, information technology, and, of course, call processing.  In fact, the entire service sector provides outsourcing services.  Call center outsourcing is a big and growing part of the service industry.

A related, but different term is offshoring.  It means to move work offshore, to a different country.  It might be to a foreign subsidiary, but more often than not it is to an offshore outsourcer.  Offshoring is not outsourcing, but rather a subset of it.  In fact, the majority of call center outsourcing today is reportedly intra-country.  That is, companies located within the United States outsource call processing work to call centers located within the United States.  Yes, there is an increasing trend towards offshore call center outsourcing, but for the near future it embodies a minority of call center outsourcing, where it is projected to remain for the next several years.

The following list of companies provide medical call center outsourcing services, be it within the U.S. or offshore.  They provide call processing services to hospitals, clinics, large companies, and other medical and healthcare related organizations.  Please consult the following call center directories to locate a professional contact center to meet your needs.

Medical Answering Service

Telephone Triage Call Centers

Appointment Setting and Reminder Call Center Providers

Physician Referral Service

Other Medical Call Center Services

Annual Medical Call Center Directory (all listings)

 If you are a call center and should be included in one of these sections, please sign-up today.  We will add your information online and also include it the next time we print one of these directories in AnswerStat magazine.