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Call Centers Offering Appointment Setting & Reminder Service

The following Medical Call Centers and Outsource Teleservice Agencies provide Appointment Setting and Appointment Reminder services. 


Ambs Call Center

338 W Franklin St

Jackson, MI 49201, USA

www.ambscallcenter.com

Contact: Aaron Boatin, vice president, at 800-214-3884 or aaron@ambs.info

Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder, Physician Referral

Other Services: Health surveys

Ambs Call Center is a 24/7 medically-based call center that offers turnkey solutions for medical practices and health systems.  Their medical call center and nurse triage service offers a winning combination for any size practice or health system.  Additional services include medical answering service, physician referral, customer service surveys, appointment scheduling, class registration, and patient pre-registration.  Call them for a live demonstration.  


SironaHealth

500 Southborough Dr

South Portland, ME 04106, USA

www.sironahealth.com

Contact: Daniel Day, strategic marketing & communications, at 800-524-1484 or Daniel.Day@sironahealth.com

Services: Telephone Triage, Appointment Setting/Reminder, Physician Referral

Other Services: Class registration, disease management infrastructure support, clinical outreach, and enrollment

SironaHealth provides full-service health call center and nurse advice line programs to health plans, hospitals, physicians, and health management organizations nationwide.


Conifer Patient Communications

140 Fountain Pkwy Ste 500

St Petersburg, FL  33716, USA

www.coniferhealth.com

Contact: Chris Martin, VP Sales, at 727-570-3627 or chris.martin@coniferhealth.com

Services: Appointment Setting/Reminder, Physician Referral

Other Services: Class and event registration, clinical admission reviews, patient satisfaction and HCAHPS, post-discharge calls, ROI reporting, fulfillment services, and website interface solutions.

Conifer Patient Communications is one of the nation’s most experienced healthcare contact centers. They’re a recognized industry leader with over 30 years of experience providing a full suite of patient communications services 24 hours, seven days a week. Conifer excels at delivering a positive patient experience due to their unique understanding of the healthcare industry. As a result, their services are delivered as an extension of your organization.


Beryl

3600 Harwood Rd

Bedford, TX 76021, USA

www.Beryl.Net

Contact: Sarahbeth Zwernemann, marketing manager, at 817-785-5029 or Sarahbeth.Zwernemann@beryl.net

Services: Telephone Triage, Appointment Setting/Reminder, Physician Referral

Other Services: Class and event registration, outbound targeted marketing services, and post discharge calling services

Beryl, a healthcare exclusive contact center, is a technology-focused patient experience services company dedicated to improving relationships between healthcare providers and consumers.  They work with clients to provide an excellent patient experience at multiple touchpoints across the care continuum, from the moment a patient reaches out prior to care until well after the delivery of care.  All services are available 24 hours a day, seven days a week, in English and Spanish, plus other languages as needed.


Answer United

341 W Lovell

Kalamazoo, MI  49007, USA

www.answerunited.com

Contact: Scott Gignac, sales and marketing manager, at 800-937-5900 or sales@answerunited.com

Services: Medical Answering Service, Appointment Setting/Reminder

Their agents are trained in medical terminology and methods in order to handle urgent callers with speed and precision.  ATSI Award of Excellence Winner 15 consecutive years.


Call 4 HealthCall 4 Health

4720 NW Boca Raton Blvd Ste D105

Boca Raton, FL 33431, USA

www.call4health.com

Contact: Bryan Weinstein, VP business development & contracts, at 561-994-3334 x1550  or bweinstein@call4health.com.

Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder, Physician Referral

Other Services: Post discharge follow-up, transitional care

Call 4 Health, a medical call center, offers home healthcare call center services exclusively to medical and healthcare providers nationwide.  They provide professional and accurate virtual call center services and physicians answering services for medical practices and hospitals.  In addition to their hospital call center services, they also specialize in nurse triage services, physician referral services, disaster preparedness support, and medical answering services 24 hours a day and 7 days a week.


Automated Appointment Reminders from VoiceShotVoiceShot.com

30150 Telegraph Road # 380

Bingham Farms, MI 48025, US

www.voiceshot.com

Contact: Dave Carriveau, account specialist, at 800-962-0126 or sales@voiceshot.com

Services: Appointment Setting/Reminder

Other Services: Automated reminders and text message confirmation, emergency phone and text notification, text message alerts, IVR voice notification.

VoiceShot automated appointment reminders offers web based automated phone call and text message confirmation. Emergency phone and text notification services for crisis situations and voice broadcasting and text messages alerts and notifications for non-emergency situations. Additional services include virtual receptionist phone system, and IVR voice notification for voice enabling applications or websites.


Specialty Answering Service

800 N Henderson Rd Ste 200

King of Prussia, PA, 19406, USA

www.specialtyansweringservice.net/

Contact: Nicolas D'Alleva, business owner, at 888-532-4794 or ndalleva@specialtyansweringservice.net

Services: Medical Answering Service, Appointment Setting/Reminder

Specialty provides phone answering services to businesses including inbound and outbound sales support, receptionist services, order processing, telemarketing, and appointment setting services.


CPN Nurse Triage Services

910 E 26th St Ste 330

Minneapolis, MN 55404, USA

www.cpnonline.org

Contact: Jan Jachimowicz, director of communications and business development, at 612-813-7435 or jan.jachimowicz@childrensmn.org

Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder, Physician Referral

Other Services: Disease management, hospital services, medical phone surveys, program registration, and fulfillment programs

Experienced primary and specialty care medical representatives and nurses trained to provide a full range of medical advice and care over the phone.


Cosmopolitan Medical Communications

5665 W Beverly Ln

Glendale, AZ  85306, USA

www.cosmomed.com

Contact: Michelle Weiss, director of business development, at 800-900-0101 or michelle@cosmomed.com

Services: Medical Answering Service, Physician Referral, Appointment Setting/Reminder

Other Services: Drug trials, fundraising, automated appointment reminders and lab results, insurance, daytime overflow, Spanish translation, and interpretation services

US-based, 24x7 bilingual (English and Spanish) call center providing daytime outsourcing, overflow, and after-hours answering service.


Anserve America

1250 Route 23 North

Butler, NJ  07405, USA

www.anserve.com

Contact: Robert Ward, marketing director, at 800-980-9770 or rob_ward@anserve.com

Services: Medical Answering Service, Appointment Setting/Reminder

Anserve is a family run business that has been serving the medical community for over 43 years.



Medical Communications USA

3820 N 3rd St

Phoenix, AZ 85012, USA

www.medicalcommunicationsusa.com

Contact: Terri Paffile at 800-288-2140 or terri@answer1.com

Services: Medical Answering Service, Appointment Setting/Reminder

Other Services: Customer Help Desk

Serving the medical community using today’s technology.


Callzilla LLC

1150 NW 72nd Ave, Suite 260

Miami, FL 33126, USA

www.callzilla.net

Contact: Neal Topf, president, at 305-503-9069 or ntopf@callzilla.net

Services: Medical Answering Service, Appointment Setting/Reminder

Spanish specialists, allowing for effective communication with Spanish-speaking patients and customers.


Communications Center Inc.

829 Grant St

Franklin, PA 16323, USA

www.commctr.com

Contact: Heidi Black, general manager, at 800-369-6266 or hblack@commctr.com

Services: Medical Answering Service, Appointment Setting/Reminder

We are a small, hometown call center with a special focus on customer service.


notifymd

3305 Jerusalem Ave

Wantagh, NY  11793, USA

www.notifymd.com

Contact: Stacey Horowitz, marketing manager, at 516-679-7641 or shorowitz@notifymd.com

Services: Medical Answering Service, Appointment Setting/Reminder, Physician Referral

Other Services: Patient outreach services, remote reception, hospital operator services, media response, and event registration

A full-service call center specializing in comprehensive outsourced calling and Web-based solutions exclusively for the healthcare industry.


Night Nurse, Inc

PO Box 5434

Wayland, MA  01778, USA

www.nightnursetriage.com

Contact: Tami Regan, RN director of nursing triage services, at 800-577-4455 or tami@nightnursetriage.com

Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder, Physician Referral

FAAP certified medical directors, RNs/NPs averaging 15 years clinical experience.


Personalized Communications

205 E Center St

Duncanville, TX 75116, USA

www.callcenteragency.com

Contact: Stanley Gardner, president, at 800-850-7099 or sgardner@per-com.com

Services: Medical Answering Service, Appointment Setting/Reminder, Physician Referral

Award winning, 24/7 full-service HIPAA compliant inbound and outbound call center staffing bilingual (English/Spanish) and Web-connected agents.


1-800 We Answer Answering Service

545 8th Ave, Suite 401

New York, NY 10018, USA

www.weanswer.com

Contact: Robert Porter, president, at 212-868-1121 or rob@weanswer.com

Services: Medical Answering Service, Appointment Setting/Reminder

1-800 We Answer Answering Service provides telephone answering services, including 24-hour live answering service for doctors and the healthcare industry.


Answer Medical

2807 W Busch Blvd., Suite 103

Tampa, FL  33618, USA

www.answer-medical.com

Contact: Chris Gordon, sales manager at 877-422-0724 or cgordon@answerbayarea.com

Services: Medical Answering Service, Appointment Setting/Reminder

Answer USA is a family of answering centers, providing medical call center services and answering service.


VIP Connections

PO Box 626

Framingham, MA  01702, USA

www.viponcall.com

Contact: Bill or John Campbell at 866-270-1030 or totalvip@verizon.net

Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder

Other Services: Automated test result line


RNs On-Call, LLC

1515 W Cornwallis Dr Ste G-105

Greensboro, NC  27408, USA

www.rnson-call.com

Contact: 888-275-0202 or info@rnson-call.com

Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder, Physician Referral

Providing medical answering services and call center outsourcing.  Registered nursing telephone triage 24/7 for peds, adult, OB/GYN, clinics, and urgent care.


AnswerOne LLC

3121 Center Pointe Dr

Edinburg, TX  78539, USA

www.answerone.us

Contact: Charles Helmer, director of administrative services, at 888-994-6500 or info@answerone.us

Services: Medical Answering Service, Appointment Setting/Reminder, Physician Referral

Other Services: Patient pre-registration

AnswerOne, a bilingual (English, Spanish) answering service, plays a vital role when you are unavailable or closed for business.


Rainbow Call Center

11100 Euclid Ave

Cleveland, OH  44106, USA

www.askrainbow.org

Contact: Andrew Hertz, MD, FAAP, medical director at 216-844-7731 or andrew.hertz@uhhospitals.org

Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder

Rainbow serves over 1,000 physicians for pediatric nurse triage and medical messaging 24/7, handling 140,000 triage calls per year.


American MediConnect

800 S Wells Ste 170

Chicago, IL 60607, USA

www.mediconnect.com

Contact: Patrick Day, business development, at 888-922-4003 or patrick.day@amac.com 

Services: Medical Answering Service, Appointment Setting/Reminder, Physician Referral

Established in 1985, exclusively for the healthcare industry: 24/7/365 live operator service, toll free nationwide service, HIPAA compliant, and bilingual English/Spanish.


Answerphone of America

439 S Center St

Statesville, NC  28677, USA

www.answerphoneofamerica.com

Contact: Jeffrey Lever, VP of sales, at 704-872-1664 or jeff.lever@answerphoneofamerica.com

Services: Medical Answering Service, Appointment Setting/Reminder

Medical answering service specialists, 24/7 emergency call routing, instaconnect - patient never leaves the line, and online account management.


AmeriCall

1502 Tacoma Ave S

Tacoma, WA 98402, USA

www.americall.com

Contact: Scott Hager, president/GM, at 800-809-8835 or shager@americall.com

Services: Medical Answering Service, Appointment Setting/Reminder, Physician Referral


If you are a call center and should have been included in this section, please sign-up today.  We will add your information online and also include it the next time we print our Appointment Setting and Reminder Service call center directory in AnswerStat magazine.

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