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Call Centers Offering Appointment
Setting & Reminder Service
The
following Medical Call Centers and Outsource Teleservice Agencies
provide Appointment Setting and Appointment Reminder services.
 Ambs
Call Center
338
W Franklin St
Jackson, MI 49201,
USA
www.ambscallcenter.com
Contact:
Aaron Boatin, vice president, at 800-214-3884 or aaron@ambs.info
Services: Medical Answering Service,
Telephone Triage, Appointment Setting/Reminder, Physician Referral
Other Services: Health surveys
Ambs Call Center is a 24/7 medically-based
call center that offers turnkey
solutions for medical practices and health systems. Their medical call center and
nurse triage service offers a winning combination for any size practice or
health system. Additional services include
medical answering service,
physician
referral, customer service surveys, appointment scheduling,
class registration,
and patient pre-registration. Call them for a live demonstration.
 SironaHealth
500
Southborough Dr
South
Portland, ME 04106, USA
www.sironahealth.com
Contact: Daniel Day, strategic marketing &
communications, at 800-524-1484 or
Daniel.Day@sironahealth.com
Services: Telephone Triage, Appointment Setting/Reminder, Physician Referral
Other Services: Class registration, disease management
infrastructure support, clinical outreach, and enrollment
SironaHealth provides full-service health call
center and nurse advice line programs to health plans, hospitals, physicians,
and health management organizations nationwide.
 Conifer
Patient Communications
140 Fountain Pkwy
Ste 500
St Petersburg,
FL 33716, USA
www.coniferhealth.com
Contact: Chris
Martin, VP Sales, at 727-570-3627 or
chris.martin@coniferhealth.com
Services:
Appointment Setting/Reminder, Physician Referral
Other
Services: Class and event registration, clinical admission reviews, patient
satisfaction and HCAHPS, post-discharge calls, ROI reporting, fulfillment
services, and website interface solutions.
Conifer Patient Communications is one of the nation’s most experienced
healthcare contact centers. They’re a recognized industry leader with over 30
years of experience providing a full suite of patient communications services 24
hours, seven days a week. Conifer excels at delivering a positive patient
experience due to their unique understanding of the healthcare industry. As a
result, their
services are delivered as an extension of your organization.
 Beryl
3600 Harwood Rd
Bedford,
TX 76021, USA
www.Beryl.Net
Contact: Sarahbeth Zwernemann, marketing manager, at 817-785-5029 or
Sarahbeth.Zwernemann@beryl.net
Services: Telephone Triage,
Appointment Setting/Reminder,
Physician
Referral
Other Services:
Class and event
registration, outbound targeted marketing services, and post discharge calling
services
Beryl, a healthcare exclusive contact center, is
a technology-focused patient experience services company dedicated to improving
relationships between healthcare providers and consumers. They work
with clients to provide an excellent patient experience at
multiple touchpoints across the care continuum, from the moment a patient
reaches out prior to care until well after the delivery of care. All services
are available 24 hours a day, seven days a week, in English and Spanish, plus
other languages as needed.
 Answer United
341 W Lovell
Kalamazoo, MI 49007, USA
www.answerunited.com
Contact: Scott Gignac, sales
and marketing manager, at 800-937-5900 or
sales@answerunited.com
Services: Medical Answering Service, Appointment Setting/Reminder
Their
agents are trained in medical terminology and methods in order to handle urgent
callers with speed and precision. ATSI Award of Excellence Winner 15 consecutive
years.
 Call 4 Health
4720 NW Boca Raton Blvd Ste D105
Boca Raton, FL 33431, USA
www.call4health.com
Contact: Bryan Weinstein, VP business development &
contracts, at 561-994-3334 x1550 or
bweinstein@call4health.com.
Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder, Physician
Referral
Other Services:
Post discharge follow-up, transitional care
Call 4 Health, a medical call center, offers home healthcare call center services exclusively to medical
and healthcare providers nationwide. They provide professional and accurate virtual call center services and physicians answering services for medical practices and hospitals. In addition to their hospital call center services,
they also specialize in
nurse triage services,
physician referral services, disaster preparedness support, and medical answering services
24 hours a day and 7 days a week.
 VoiceShot.com
30150 Telegraph
Road # 380
Bingham Farms, MI
48025, US
www.voiceshot.com
Contact: Dave
Carriveau, account specialist, at 800-962-0126 or
sales@voiceshot.com
Services: Appointment Setting/Reminder
Other Services:
Automated reminders and text
message confirmation, emergency phone and text notification, text
message alerts, IVR voice notification.
VoiceShot
automated
appointment reminders
offers web based automated phone call and text message confirmation.
Emergency phone and text notification
services for crisis situations and
voice
broadcasting
and
text
messages alerts and notifications for non-emergency
situations. Additional services include
virtual
receptionist phone system,
and
IVR voice notification for voice enabling applications or
websites.
 Specialty Answering Service
800 N Henderson Rd Ste 200
King of Prussia, PA, 19406, USA
www.specialtyansweringservice.net/
Contact: Nicolas D'Alleva, business owner, at
888-532-4794 or
ndalleva@specialtyansweringservice.net
Services: Medical Answering Service, Appointment Setting/Reminder
Specialty provides
phone
answering services to businesses including inbound and outbound sales
support, receptionist services, order processing, telemarketing, and appointment
setting services.
CPN
Nurse Triage Services
910
E 26th St Ste 330
Minneapolis,
MN 55404, USA
www.cpnonline.org
Contact:
Jan Jachimowicz, director of communications and business development, at
612-813-7435 or jan.jachimowicz@childrensmn.org
Services: Medical Answering Service,
Telephone Triage, Appointment Setting/Reminder, Physician Referral
Other Services: Disease
management, hospital services, medical phone surveys, program registration, and
fulfillment programs
Experienced
primary and specialty care medical representatives and nurses trained to provide
a full range of medical advice and care over the phone.
Cosmopolitan Medical
Communications
5665 W Beverly Ln
Glendale, AZ 85306, USA
www.cosmomed.com
Contact: Michelle Weiss,
director of business development, at 800-900-0101 or
michelle@cosmomed.com
Services: Medical Answering
Service, Physician Referral, Appointment Setting/Reminder
Other Services: Drug trials,
fundraising, automated appointment reminders and lab results, insurance, daytime
overflow, Spanish translation, and interpretation services
US-based, 24x7 bilingual
(English and Spanish) call center providing daytime outsourcing, overflow, and
after-hours answering service.
Anserve America
1250 Route 23 North
Butler, NJ 07405, USA
www.anserve.com
Contact: Robert Ward, marketing director, at
800-980-9770 or rob_ward@anserve.com
Services: Medical Answering Service, Appointment Setting/Reminder
Anserve is a family run business that has been
serving the medical community for over 43 years.
Medical
Communications USA
3820 N 3rd St
Phoenix, AZ 85012,
USA
www.medicalcommunicationsusa.com
Contact:
Terri Paffile at 800-288-2140
or
terri@answer1.com
Services: Medical Answering Service,
Appointment Setting/Reminder
Other Services:
Customer Help Desk
Serving the medical community using today’s technology.
Callzilla
LLC
1150
NW 72nd Ave, Suite 260
Miami,
FL 33126,
USA
www.callzilla.net
Contact:
Neal Topf, president, at 305-503-9069 or ntopf@callzilla.net
Services: Medical Answering Service,
Appointment Setting/Reminder
Spanish specialists, allowing for effective communication with
Spanish-speaking patients and customers.
Communications
Center Inc.
829
Grant St
Franklin,
PA 16323,
USA
www.commctr.com
Contact:
Heidi Black, general manager, at 800-369-6266 or hblack@commctr.com
Services: Medical Answering Service,
Appointment Setting/Reminder
We
are a small, hometown call center with a special focus on customer service.
notifymd
3305 Jerusalem Ave
Wantagh, NY 11793, USA
www.notifymd.com
Contact: Stacey Horowitz,
marketing manager, at 516-679-7641 or
shorowitz@notifymd.com
Services: Medical
Answering Service, Appointment Setting/Reminder, Physician Referral
Other Services: Patient
outreach services, remote reception, hospital operator services, media response,
and event registration
A full-service call center specializing in comprehensive outsourced calling
and Web-based solutions exclusively for the healthcare industry.
Night Nurse, Inc
PO Box 5434
Wayland, MA 01778, USA
www.nightnursetriage.com
Contact: Tami Regan, RN director of nursing triage services, at
800-577-4455 or
tami@nightnursetriage.com
Services:
Medical Answering Service, Telephone Triage,
Appointment Setting/Reminder, Physician Referral
FAAP certified medical directors, RNs/NPs
averaging 15 years clinical experience.
Personalized
Communications
205
E Center St
Duncanville,
TX 75116, USA
www.callcenteragency.com
Contact:
Stanley Gardner, president, at 800-850-7099
or sgardner@per-com.com
Services: Medical Answering Service,
Appointment Setting/Reminder, Physician Referral
Award winning,
24/7 full-service HIPAA compliant inbound and outbound call center staffing bilingual
(English/Spanish) and Web-connected agents.
1-800
We Answer Answering Service
545
8th Ave, Suite 401
New
York, NY 10018,
USA
www.weanswer.com
Contact: Robert Porter, president, at 212-868-1121 or
rob@weanswer.com
Services: Medical Answering Service,
Appointment Setting/Reminder
1-800 We Answer Answering Service provides telephone answering services,
including 24-hour live answering service for doctors and the healthcare
industry.
Answer Medical
2807 W Busch Blvd., Suite 103
Tampa, FL 33618, USA
www.answer-medical.com
Contact: Chris
Gordon, sales manager at
877-422-0724 or
cgordon@answerbayarea.com
Services: Medical Answering Service,
Appointment Setting/Reminder
Answer USA is a family of answering centers, providing medical call center
services and answering service.
VIP Connections
PO Box 626
Framingham, MA 01702, USA
www.viponcall.com
Contact: Bill or John Campbell at
866-270-1030 or
totalvip@verizon.net
Services: Medical Answering Service,
Telephone Triage,
Appointment Setting/Reminder
Other Services: Automated test result line
RNs On-Call, LLC
1515 W Cornwallis Dr Ste G-105
Greensboro, NC 27408, USA
www.rnson-call.com
Contact: 888-275-0202 or
info@rnson-call.com
Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder, Physician
Referral
Providing medical answering services and call
center outsourcing. Registered nursing telephone triage 24/7 for peds,
adult, OB/GYN, clinics, and urgent care.
AnswerOne LLC
3121 Center Pointe Dr
Edinburg, TX 78539, USA
www.answerone.us
Contact:
Charles Helmer, director of
administrative services, at 888-994-6500 or
info@answerone.us
Services: Medical Answering Service, Appointment Setting/Reminder, Physician
Referral
Other Services: Patient pre-registration
AnswerOne, a bilingual (English, Spanish) answering service, plays a vital role when you are
unavailable or closed for business.
Rainbow Call Center
11100 Euclid Ave
Cleveland, OH 44106, USA
www.askrainbow.org
Contact: Andrew Hertz, MD, FAAP, medical director at 216-844-7731 or
andrew.hertz@uhhospitals.org
Services: Medical Answering Service, Telephone Triage, Appointment
Setting/Reminder
Rainbow serves over 1,000 physicians for pediatric nurse triage and medical
messaging 24/7, handling 140,000 triage calls per year.
American MediConnect
800 S Wells Ste 170
Chicago, IL 60607, USA
www.mediconnect.com
Contact: Patrick Day, business development, at 888-922-4003 or
patrick.day@amac.com
Services: Medical Answering Service, Appointment Setting/Reminder, Physician
Referral
Established in 1985, exclusively for the healthcare industry: 24/7/365 live
operator service, toll free nationwide service, HIPAA compliant, and bilingual
English/Spanish.
Answerphone of America
439 S Center St
Statesville, NC 28677, USA
www.answerphoneofamerica.com
Contact: Jeffrey Lever, VP of sales, at 704-872-1664 or
jeff.lever@answerphoneofamerica.com
Services: Medical Answering Service, Appointment Setting/Reminder
Medical answering service specialists, 24/7 emergency call routing, instaconnect - patient never leaves
the line, and online account management.
AmeriCall
1502
Tacoma Ave S
Tacoma,
WA 98402, USA
www.americall.com
Contact:
Scott Hager, president/GM, at 800-809-8835 or shager@americall.com
Services: Medical Answering Service,
Appointment Setting/Reminder, Physician Referral
If
you are a call center and should have been
included in this section, please
sign-up
today. We will add
your information online and also include it the next time we print our Appointment
Setting and Reminder Service call center directory in AnswerStat
magazine.
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