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Call Centers Offering Appointment
Setting & Reminder Service
The
following Medical Call Centers and Outsource Teleservice Agencies
provide Appointment Setting and Appointment Reminder services.
 CPN
Nurse Triage Services
910
E 26th St Ste 330
Minneapolis,
MN 55404, USA
www.cpnonline.org
Contact:
Jan Jachimowicz, director of communications and business development, at
612-813-7435 or jan.jachimowicz@childrensmn.org
Services: Medical Answering Service,
Telephone Triage, Appointment Setting/Reminder, Physician Referral
Other Services: Disease
management, hospital services, medical phone surveys, program registration, and
fulfillment programs
Experienced
primary and specialty care medical representatives and nurses trained to provide
a full range of medical advice and care over the phone.
 Ambs
Call Center
338
W Franklin St
Jackson, MI 49201,
USA
www.ambscallcenter.com
Contact:
Aaron Boatin, vice president, at 800-214-3884 or aaron@ambs.info
Services: Medical Answering Service,
Telephone Triage, Appointment Setting/Reminder, Physician Referral
Other Services: Health surveys
Ambs Call Center is a 24/7 medically-based
call center that offers turnkey
solutions for medical practices and health systems. Their medical call center and
nurse triage service offers a winning combination for any size practice or
health system. Additional services include
medical answering service,
physician
referral, customer service surveys, appointment scheduling,
class registration,
and patient pre-registration. Call them for a live demonstration.
 SironaHealth
500
Southborough Dr
South
Portland, ME 04106, USA
www.sironahealth.com
Contact: Daniel Day, strategic marketing &
communications, at 800-524-1484 or
Daniel.Day@sironahealth.com
Services: Telephone Triage, Appointment Setting/Reminder, Physician Referral
Other Services: Class registration, disease management
infrastructure support, clinical outreach, and enrollment
SironaHealth provides full-service health call
center and nurse advice line programs to health plans, hospitals, physicians,
and health management organizations nationwide.
 Conifer Patient Communications
140 Fountain Pkwy Ste 500
St Petersburg, FL 33716, USA
www.coniferhealth.com
Contact: Dorothy Rubio, CEO, at 727-570-3612 or
dorothy.rubio@coniferhealth.com
Services: Appointment Setting/Reminder, Physician Referral
Other Services: Class and event registration,
medical necessity screening, scheduling, ROI reporting, fulfillment services, outbound
patient contact, and Web site interface solutions.
Conifer Patient Communications has been an
industry leader in products and services relevant to patients, physicians, and
hospitals for over 20 years. Their 24/7 services help hospitals connect
with their communities and increase market share.
 The
Beryl Companies
3600 Harwood Rd
Bedford,
TX 76021, USA
www.Beryl.Net
Contact: Nancy Lecroy, VP of marketing, at 817-785-5030 or
nancy.lecroy@beryl.net
Services: Telephone Triage,
Appointment Setting/Reminder,
Physician
Referral
Other Services:
Class and event
registration, outbound targeted marketing services, and post discharge calling
services
Healthcare exclusive call center serving nearly
500 clients throughout the United States. Beryl offers comprehensive call center
services designed to improve the patient experience across the care continuum. All services are available 24 hours a day, seven days a week, in English and
Spanish, plus other languages as needed.
 Answer United
341 W Lovell
Kalamazoo, MI 49007, USA
www.answerunited.com
Contact: Scott Gignac, sales
and marketing manager, at 800-937-5900 or
sales@answerunited.com
Services: Medical Answering Service, Appointment Setting/Reminder
Their
agents are trained in medical terminology and methods in order to handle urgent
callers with speed and precision. ATSI Award of Excellence Winner 14 consecutive
years.
 Call 4 Health
4720 NW Boca Raton Blvd Ste D105
Boca Raton, FL 33431, USA
www.call4health.com
Contact: Dilma Bennett, VP sales & marketing, at
888-422-7352 or
dbennett@call4health.com
Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder, Physician
Referral
Call 4 Health, a medical call center, offers home healthcare call center services exclusively to medical
and healthcare providers nationwide. They provide professional and accurate virtual call center services and physicians answering services for medical practices and hospitals. In addition to their hospital call center services,
they also specialize in nurse triage services, physician referral services, disaster preparedness support, and medical answering services
24 hours a day and 7 days a week.
Cosmopolitan Medical
Communications
5665 W Beverly Ln
Glendale, AZ 85306, USA
www.cosmomed.com
Contact: Michelle Weiss,
director of business development, at 800-900-0101 or
michelle@cosmomed.com
Services: Medical Answering
Service, Physician Referral, Appointment Setting/Reminder
Other Services: Drug trials,
fundraising, automated appointment reminders and lab results, insurance, daytime
overflow, Spanish translation, and interpretation services
US based 24x7 bilingual
(English and Spanish) call center providing daytime outsourcing, overflow, and
after-hours answering service.
Nurse Response
7711 Carondelet Ave
St.
Louis MO, 63105, USA
www.nurseresponse.com
Contact: Sherita M Haigler,
manager of client services, at 314-725-4477
Services: Medical Answering
Service, Telephone Triage, Appointment Setting/Reminder
Other Services: Health Risk
Assessments, Welcome Calls, Disenrollment Calls, HEDIS outbound call support
Nurse Response is a URAC
accredited 24/7 healthcare organization offering quality telehealth services to
managed care organizations, public health departments, hospitals, physician
groups nationwide.
MedConnectUSA
USA
http://medconnectusa.com/
Contact: 888-216-8482 or
admin@medconnectusa.com
Services: Medical Answering Service, Appointment
Setting/Reminder
MedConnectUSA provides medical answering
and telemessaging services.
Medical
Communications USA
3820 N 3rd St
Phoenix, AZ 85012,
USA
www.medicalcommunicationsusa.com
Contact:
Terri Paffile at 800-288-2140
or
Terri@Answer1.com
Services: Medical Answering Service,
Appointment Setting/Reminder
Other Services:
Customer Help Desk
A unique
approach for the medical community using today’s technology.
Callzilla
LLC
1150
NW 72nd Ave, Suite 260
Miami,
FL 33126,
USA
www.callzilla.net
Contact:
Neal Topf, president, at 305-503-9069 or ntopf@callzilla.net
Services: Medical Answering Service,
Appointment Setting/Reminder
Spanish specialists, allowing for effective communication with
Spanish-speaking patients and customers.
Communications
Center Inc.
829
Grant St
Franklin,
PA 16323,
USA
www.commctr.com
Contact:
Heidi Black, general manager, at 800-369-6266 or hblack@commctr.com
Services: Medical Answering Service,
Appointment Setting/Reminder
We
are a small, hometown call center with a special focus on customer service.
Corridor
Medical Answering Service
3088
Route 27, Suite 7
Kendall
Park, NJ 08824, USA
www.corridoranswering.net
Contact:
Gretchen Godwin, RN & general manager, at 609-658-8845 or gretchen@corridoranswering.com
Services: Medical Answering Service,
Appointment Setting/Reminder
Other Services:
Rx refill
All
medical answering service, owned and managed by an RN.
Medfone,
Inc.
3305
Jerusalem Ave
Wantagh,
NY 11793, USA
www.medfone.com
Contact:
Stacey Horowitz, marketing manager, at 516-679-7641 or shorowitz@medfone.com
Services: Medical Answering Service,
Appointment Setting/Reminder, Physician Referral
Other Services: Remote reception, hospital operator services, media response and
event registration
Medfone is
a full-service call center specializing in comprehensive outsourced
calling and Web-based solutions exclusively for the healthcare industry.
MDnetSolutions
100 Mansell Ct E Ste 650
Roswell, GA 30076
www.mdnetsolutions.com
Contact: Jennifer Kirschbaum, business development
manager, at 888-986-3638 or
jenniferk@mdnetsolutions.com
Services: Medical Answering Service, Telephone
Triage, Appointment Setting/Reminder, Physician Referral
Other Services: Lead tracking with reminder emails
and postcards, website integration, patient recruitment, billing, EMR and
outcomes management, seminar and event registration, and insurance verification.
MDnetSolutions is a full service, HIPAA
compliant, inbound and outbound call center specializing in healthcare call
center services.
Personalized
Communications
205
E Center St
Duncanville,
TX 75116, USA
www.per-com.com
Contact:
Stanley Gardner, president, at 800-232-3321
or sgardner@per-com.com
Services: Medical Answering Service,
Appointment Setting/Reminder, Physician Referral
Award winning,
24/7 full-service HIPAA compliant inbound & outbound call center staffing bilingual
(English/Spanish) and Web-connected agents.
Sound
Telecom
1131 Poplar Place South
Seattle, WA 98144, USA
www.sound-tele.com
Contact:
Michael LaBaw, president, at 425-392-3120 or mlabaw@sound-tele.com
Services: Medical Answering Service,
Appointment Setting/Reminder, Physician Referral
Other Services: Disaster recovery and emergency medical
Proudly and professionally serving
the special needs of the healthcare industry, Sound Telecom provides the care and attention
that patients and staff
require.
1-800
We Answer Answering Service
545
8th Ave, Suite 401
New
York, NY 10018,
USA
www.weanswer.com
Contact: Robert Porter, president, at 212-868-1121 or
rob@weanswer.com
Services: Medical Answering Service,
Appointment Setting/Reminder
1-800 We Answer Answering Service provides telephone answering services,
including 24-hour live answering service for doctors and the healthcare
industry.
Answer Medical
2807 W Busch Blvd., Suite 103
Tampa, FL 33618, USA
www.answerbayarea.com
Contact: Chris
Gordon, sales manager at 800-226-2246 or
cgordon@answerbayarea.com
Services: Medical Answering Service,
Appointment Setting/Reminder
Answer USA is a family of answering centers, providing medical call center
services and answering service.
VIP Connections
PO Box 626
Framingham, MA 01702, USA
www.viponcall.com
Contact: Bill or John Campbell at
866-270-1030 or campbell.vip@verizon.net
Services: Medical Answering Service,
Telephone Triage,
Appointment Setting/Reminder
Other Services: Automated test result line
RNs On-Call, LLC
1515 W Cornwallis Dr Ste G-105
Greensboro, NC 27408, USA
www.rnson-call.com
Contact: 888-275-0202 or
info@rnson-call.com
Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder, Physician
Referral
Providing medical answering services and call
center outsourcing. Registered nursing telephone triage 24/7 for peds,
adult, OB/GYN, clinics, and urgent care.
AnswerOne LLC
3121 Center Pointe Dr
Edinburg, TX 78539, USA
www.answerone.us
Contact: Raul Rodriguez, director of operations, at 888 994-6500 or
info@answerone.us
Services: Medical Answering Service, Appointment Setting/Reminder, Physician
Referral
Other Services: Patient pre-registration
AnswerOne plays a vital role when you are
unavailable or closed for business.
Rainbow Call Center
11100 Euclid Ave
Cleveland, OH 44106, USA
www.askrainbow.org
Contact: Andrew Hertz, MD, FAAP, medical director at 216-844-7731 or
andrew.hertz@UHhospitals.org
Services: Medical Answering Service, Telephone Triage, Appointment
Setting/Reminder
Rainbow serves over 900 physicians for pediatric nurse triage and medical
messaging 24/7, handling 120,000 triage calls/year.
American MediConnect
3232 N Elston Ave
Chicago, IL 60618, USA
www.mediconnect.com
Contact: Patrick Day, business development, at 888-922-4003 or
pday@mediconnect.com
Services: Medical Answering Service, Appointment Setting/Reminder, Physician
Referral
Established in 1985, exclusively for the healthcare industry: 24/7/365 live
operator service, toll free nationwide service, HIPAA compliant, and bilingual
English/Spanish.
Answerphone of America
439 S Center St
Statesville, NC 28677, USA
www.answerphoneofamerica.com
Contact: Jeffrey Lever, VP of sales, at 704-872-1664 or
jeff.lever@answerphoneofamerica.com
Services: Medical Answering Service, Appointment Setting/Reminder
Medical answering service specialists, 24/7 emergency call routing, instaconnect - patient never leaves
the line, and online account management.
If
you are a call center and should have been
included in this section, please
sign-up
today. We will add
your information online and also include it the next time we print our Appointment
Setting and Reminder Service call center directory in AnswerStat
magazine.
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