|
Other Services Provided by Medical Call
Centers
The
following Medical Call Centers and Outsource Teleservice Agencies
provide specialized call processing services to the medical community.
 CPN
Nurse Triage Services
910
E 26th St
Minneapolis,
MN 55404, USA
www.cpnonline.org
Contact:
Jan Jachimowicz, director of communications and business development, at
612-813-7435 or jan.jachimowicz@childrensmn.org
Services: Medical Answering Service,
Telephone Triage, Appointment Setting/Reminder, Physician Referral
Other Services: Disease
management, hospital services, medical phone surveys, program registration, and
fulfillment programs
Experienced
primary and specialty care medical representatives and nurses trained to provide
a full range of medical advice and care over the phone.
 TeamHealth
Medical Call Center
1431 Centerpoint Blvd, Suite 110
Knoxville, TN 37932, USA
www.thmedicalcallcenter.com
Contact: Tina Minnick at
888-203-1118 x7313 or
tina_minnick@teamhealth.com.
Services: Telephone Triage,
Physician Referral
Other Services:
Class scheduling, medical outbound surveys
TeamHealth Medical Call Center provides 24/7
nurse triage, health information, physician referral, and class scheduling
services to the callers of client hospitals, physicians, insurance companies,
and home health agencies. Accredited by URAC as a health call center, TeamHealth
provides clients with comprehensive medical call center services.
 Ambs
Call Center
338
W Franklin St
Jackson, MI 49201,
USA
www.ambscallcenter.com
Contact:
Aaron Boatin, vice president, at 800-214-3884 or aaron@ambs.info
Services: Medical Answering Service,
Telephone Triage, Appointment Setting/Reminder, Physician Referral
Other Services: Health surveys
Ambs Call Center is a 24/7 medically-based
call center that offers turnkey
solutions for medical practices and health systems. Their medical call center and
nurse triage service offers a winning combination for any size practice or
health system. Additional services include
medical answering service,
physician
referral, customer service surveys, appointment scheduling,
class registration,
and patient pre-registration. Call them for a live demonstration.
 SironaHealth
500
Southborough Dr
South
Portland, ME 04106, USA
www.sironahealth.com
Contact: Daniel Day, strategic marketing &
communications, at 800-524-1484 or
Daniel.Day@sironahealth.com
Services: Telephone Triage, Appointment Setting/Reminder, Physician Referral
Other Services: Class registration, disease management
infrastructure support, clinical outreach, and enrollment
SironaHealth provides full-service health call
center and nurse advice line programs to health plans, hospitals, physicians,
and health management organizations nationwide.
 The
Beryl Companies
3600
Harwood Road
Bedford,
TX 76021, USA
www.Beryl.Net
Contact: Nancy Lecroy, VP of marketing, at 817-785-5030 or
nancy.lecroy@beryl.net
Services: Telephone Triage,
Appointment Setting/Reminder,
Physician
Referral
Other Services:
Class and event
registration, outbound targeted marketing services, and post discharge calling
services
Healthcare exclusive call center serving nearly
500 clients throughout the United States. Beryl offers comprehensive call center
services designed to improve the patient experience across the care continuum. All services are available 24 hours a day, seven days a week in English and
Spanish, plus other languages as needed.
 CareNet
11835 IH 10 West Ste 301
San Antonio, TX
78230, USA
www.callcarenet.com
Contact: Lisa Policano, director of marketing, at 210-595-2034
or
lpolicano@callcarenet.com
Services: Telephone Triage, Physician
Referral
Other Services:
Care advocate, care navigation, and decision support
With a
21-year track record of superior performance, CareNet provides personal
healthcare support solutions to our national clients. Through our bilingual,
24/7 contact center services, we help members manage and maintain better health.
Cosmopolitan Medical
Communications
5665 W Beverly Ln
Glendale, AZ 85306, USA
www.cosmomed.com
Contact: Michelle Weiss,
director of business development, at 800-900-0101 or
michelle@cosmomed.com
Services: Medical Answering
Service, Physician Referral, Appointment Setting/Reminder
Other Services: Drug trials,
fundraising, automated appointment reminders and lab results, insurance, daytime
overflow, Spanish translation and interpretation services
US based 24x7 bilingual
(English and Spanish) call center providing daytime outsourcing, overflow, and
after-hours answering service.
Ameridial,
Inc.
4535
Strausser St NW
North
Canton, OH 44720, USA
www.ameridial.com
Contact:
Craig J. Vretas, director of business development, at 866-775-4755 or
vretas@ameridial.com
Services: Physician
Referral
Other Services: Benefit inquiries, open enrollment
support, claims handling and processing, customer service, and sales support.
Medical
Communications USA
3820 N 3rd St
Phoenix, AZ 85012,
USA
www.medicalcommunicationsusa.com
Contact:
Terri Paffile at 800-288-2140
or
Terri@Answer1.com
Services: Medical Answering Service,
Appointment Setting/Reminder
Other Services:
Customer Help Desk
A unique
approach for the medical community using today’s technology.
Corridor
Medical Answering Service
3088
Route 27, Suite 7
Kendall
Park, NJ 08824, USA
www.corridoranswering.net
Contact:
Gretchen Godwin, RN & general manager, at 609-658-8845 or gretchen@corridoranswering.com
Services: Medical Answering Service,
Appointment Setting/Reminder
Other Services:
Rx refill
All
medical answering service, owned and managed by an RN.
Medfone,
Inc.
3305
Jerusalem Ave
Wantagh,
NY 11793, USA
www.medfone.com
Contact:
Stacey Horowitz, marketing manager, at 516-679-7641 or shorowitz@medfone.com
Services: Medical Answering Service,
Appointment Setting/Reminder, Physician Referral
Other Services: Remote reception, hospital operator services, media response and
event registration
Medfone is
a full-service call center specializing in comprehensive outsourced
calling and Web-based solutions exclusively for the healthcare industry.
MDnetSolutions
40 Center Ave
Pittsburgh, PA 15229, USA
www.mdnetsolutions.com
Contact: Aleta Balcer, VP of operations, at 412-939-0303 x2929 or
aleta@mdnetsolutions.com
Services: Appointment Setting/Reminder
Other Services: Lead tracking software with customized reminder HTMLs and
postcards. Website development, scheduling, billing EMR and outcomes.
MDnetSolutions is a full service, HIPAA compliant, inbound and outbound call
center specializing in seminar and appointment scheduling, reminders, patient
pre-registration, and follow-up.
Sound
Telecom
1131 Poplar Place South
Seattle, WA 98144, USA
www.sound-tele.com
Contact:
Michael LaBaw, president, at 425-392-3120 or mlabaw@sound-tele.com
Services: Medical Answering Service,
Appointment Setting/Reminder, Physician Referral
Other Services: Disaster recovery and emergency medical
Proudly and professionally serving
the special needs of the healthcare industry, Sound Telecom provides the care and attention
that patients and staff
require.
VIP Connections
PO Box 626
Framingham, MA 01702, USA
www.viponcall.com
Contact: Bill or John Campbell at
866-270-1030 or campbell.vip@verizon.net
Services: Medical Answering Service,
Telephone Triage,
Appointment Setting/Reminder
Other Services: Automated test result line
Connextions Health
3600 eCommerce Pl
Orlando, FL 32808-1340, USA
www.connextions.com
Contact: Gordon G. Andrew, senior vice president, at 407-563-4440 or
gandrew@connextions.com
Other Services:
Member/patient acquisition and retention
Using voice and Web technologies, CRM, and analytics, Connextions Health helps
plans and providers to acquire patients/members, and to sustain brand loyalty
through customer experience management.
MediCall
6140 Stoneridge Mall Rd, Suite 350
Pleasanton, CA 94588, USA
www.medicall.us
Contact: John Chess, president, at 925-469-1295 or
jchess@medicall.us
Services: Medical Answering Service,
Telephone Triage
Other Services: Disease management, utilization review
MediCall utilizes US and Philippine-based, fluent English speaking nurses,
physicians, and pharmacists to support outsourced clinical services.
Pediatric Health
Line Inc.
PO Box 280704
Columbia, SC
29228, USA
www.pediatrichealthline.com
Contact: Nikki Steele, president, at 800-440-1186 or
nikki@pediatrichealthline.com
Services: Telephone Triage
Other Services: Prescription refills, follow up calls
Pediatric Health Line is a telephone triage and advice service provider for
physicians and their patients 24/7.
 Conifer Patient Communications
140 Fountain Pkwy Ste 500
St Petersburg, FL 33716, USA
www.coniferhealth.com
Contact: Dorothy Rubio, CEO, at 727-570-3612 or
dorothy.rubio@coniferhealth.com
Services: Appointment Setting/Reminder, Physician Referral
Other Services: Class and Event Registration,
Medical Necessity Screening, Scheduling, ROI Reporting, Fulfillment Services and
Outbound Patient Contact, Website Interface Solutions.
Conifer Patient Communications has been an
industry leader in products and services relevant to patients, physicians, and
hospitals for over 20 years. Their 24/7 services help hospitals connect with
their communities and increase market share. Get to know Conifer and see
what they can do for you.
If
you are a medical telephone answering
service and should have been
included in this section, please sign-up
today. We will add
your information online and could include it in a future issue of AnswerStat magazine.
View
other directory
listings |
