Call Centers Offering Physician Referral Service

The following Medical Call Centers and Outsource Teleservice Agencies provide Physician Referral services.  Contact them to find out how their physician referral services can help connect prospective patients with your doctors.

CPN Nurse Triage Services

910 E 26th St

Minneapolis, MN 55404, USA

www.cpnonline.org

Contact: Jan Jachimowicz, director of communications and business development, at 612-813-7435 or jan.jachimowicz@childrensmn.org

Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder, Physician Referral

Other Services: Disease management, hospital services, medical phone surveys, program registration, and fulfillment programs

Experienced primary and specialty care medical representatives and nurses trained to provide a full range of medical advice and care over the phone.

TeamHealth Medical Call Center

1431 Centerpoint Blvd, Suite 110

Knoxville, TN 37932, USA

www.thmedicalcallcenter.com

Contact: Tina Minnick at 888-203-1118 x7313 or tina_minnick@teamhealth.com.

Services: Telephone Triage, Physician Referral

Other Services: Class scheduling, medical outbound surveys

TeamHealth Medical Call Center provides 24/7 nurse triage, health information, physician referral, and class scheduling services to the callers of client hospitals, physicians, insurance companies, and home health agencies. Accredited by URAC as a health call center, TeamHealth provides clients with comprehensive medical call center services.

Ambs Call Center

338 W Franklin St

Jackson, MI 49201, USA

www.ambscallcenter.com

Contact: Aaron Boatin, vice president, at 800-214-3884 or aaron@ambs.info

Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder, Physician Referral

Other Services: Health surveys

Ambs Call Center is a 24/7 medically-based call center that offers turnkey solutions for medical practices and health systems.  Their medical call center and nurse triage service offers a winning combination for any size practice or health system.  Additional services include medical answering service, physician referral, customer service surveys, appointment scheduling, class registration, and patient pre-registration.  Call them for a live demonstration.  

SironaHealth

500 Southborough Dr

South Portland, ME 04106, USA

www.sironahealth.com

Contact: Daniel Day, strategic marketing & communications, at 800-524-1484 or Daniel.Day@sironahealth.com

Services: Telephone Triage, Appointment Setting/Reminder, Physician Referral

Other Services: Class registration, disease management infrastructure support, clinical outreach, and enrollment

SironaHealth provides full-service health call center and nurse advice line programs to health plans, hospitals, physicians, and health management organizations nationwide.

Conifer Patient Communications

140 Fountain Pkwy Ste 500

St Petersburg, FL  33716, USA

www.coniferhealth.com

Contact: Dorothy Rubio, CEO, at 727-570-3612 or dorothy.rubio@coniferhealth.com

Services: Appointment Setting/Reminder, Physician Referral

Other Services: Class and Event Registration, Medical Necessity Screening, Scheduling, ROI Reporting, Fulfillment Services and Outbound Patient Contact, Website Interface Solutions.

Conifer Patient Communications has been an industry leader in products and services relevant to patients, physicians, and hospitals for over 20 years. Their 24/7 services help hospitals connect with their communities and increase market share.  Get to know Conifer and see what they can do for you.

The Beryl Companies

3600 Harwood Road

Bedford, TX 76021, USA

www.Beryl.Net

Contact: Nancy Lecroy, VP of marketing, at 817-785-5030 or nancy.lecroy@beryl.net

Services: Telephone Triage, Appointment Setting/Reminder, Physician Referral

Other Services: Class and event registration, outbound targeted marketing services, and post discharge calling services

Healthcare exclusive call center serving nearly 500 clients throughout the United States.  Beryl offers comprehensive call center services designed to improve the patient experience across the care continuum.  All services are available 24 hours a day, seven days a week in English and Spanish, plus other languages as needed.

CareNet

11835 IH 10 West Ste 301

San Antonio, TX 78230, USA

www.callcarenet.com

Contact: Lisa Policano, director of marketing, at 210-595-2034 or lpolicano@callcarenet.com

Services: Telephone Triage, Physician Referral

Other Services: Care advocate, care navigation, and decision support

With a 21-year track record of superior performance, CareNet provides personal healthcare support solutions to our national clients. Through our bilingual, 24/7 contact center services, we help members manage and maintain better health.

Cosmopolitan Medical Communications

5665 W Beverly Ln

Glendale, AZ  85306, USA

www.cosmomed.com

Contact: Michelle Weiss, director of business development, at 800-900-0101 or michelle@cosmomed.com

Services: Medical Answering Service, Physician Referral, Appointment Setting/Reminder

Other Services: Drug trials, fundraising, automated appointment reminders and lab results, insurance, daytime overflow, Spanish translation and interpretation services

US based 24x7 bilingual (English and Spanish) call center providing daytime outsourcing, overflow, and after-hours answering service.

Ameridial, Inc.

4535 Strausser St NW

North Canton, OH 44720, USA

www.ameridial.com

Contact: Craig J. Vretas, director of business development, at 866-775-4755 or vretas@ameridial.com

Services: Physician Referral

Other Services: Benefit inquiries, open enrollment support, claims handling and processing, customer service, and sales support.

Medfone, Inc.

3305 Jerusalem Ave

Wantagh, NY  11793, USA

www.medfone.com

Contact: Stacey Horowitz, marketing manager, at 516-679-7641 or shorowitz@medfone.com

Services: Medical Answering Service, Appointment Setting/Reminder, Physician Referral

Other Services: Remote reception, hospital operator services, media response and event registration

Medfone is a full-service call center specializing in comprehensive outsourced calling and Web-based solutions exclusively for the healthcare industry.

Sound Telecom

1131 Poplar Place South

Seattle, WA 98144, USA

www.sound-tele.com

Contact: Michael LaBaw, president, at 425-392-3120 or mlabaw@sound-tele.com

Services: Medical Answering Service, Appointment Setting/Reminder, Physician Referral

Other Services: Disaster recovery and emergency medical

Proudly and professionally serving the special needs of the healthcare industry, Sound Telecom provides the care and attention that patients and staff require.

Personalized Communications

205 E Center St

Duncanville, TX 75116, USA

www.per-com.com

Contact: Stanley Gardner, president, at 800-232-3321 or sgardner@per-com.com

Services: Medical Answering Service, Appointment Setting/Reminder, Physician Referral

Award winning, 24/7 full-service HIPAA compliant inbound & outbound call center staffing bilingual (English/Spanish) and Web-connected agents.

RNs On-Call, LLC

1515 W Cornwallis Dr Ste G-105

Greensboro, NC  27408, USA

www.rnson-call.com

Contact: 888-275-0202 or info@rnson-call.com

Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder, Physician Referral

Providing medical answering services and call center outsourcing.  Registered nursing telephone triage 24/7 for peds, adult, OB/GYN, clinics, and urgent care.

AnswerOne LLC

3121 Center Pointe Dr

Edinburg, TX  78539, USA

www.answerone.us

Contact: Raul Rodriguez, director of operations, at 888 994-6500 or info@answerone.us

Services: Medical Answering Service, Appointment Setting/Reminder, Physician Referral

Other Services: Patient pre-registration

AnswerOne plays a vital role when you are unavailable or closed for business.

American MediConnect

3232 N Elston Ave

Chicago, IL  60618, USA

www.mediconnect.com

Contact: Patrick Day, business development, at 888-922-4003 or pday@mediconnect.com

Services: Medical Answering Service, Appointment Setting/Reminder, Physician Referral

Established in 1985, exclusively for the healthcare industry: 24/7/365 live operator service, toll free nationwide service, HIPAA compliant, and bilingual English/Spanish.

If you are a call center and should have been included in this section, please sign-up today.  We will add your information online and also include it the next time we print our Physician Referral call center directory in AnswerStat magazine.

View other directory listings