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Call Centers Offering Physician
Referral Service
The
following Medical Call Centers and Outsource Teleservice Agencies
provide Physician Referral services. Contact them to find out how their
physician referral services can help connect prospective patients with your
doctors.
 Carenet
11845 IH-10 West Ste 400
San Antonio, TX
78230, USA
www.callcarenet.com
Contact: Lisa Policano,
director of business
development services, at 210-595-2034
or
lpolicano@callcarenet.com
Services: Telephone Triage, Physician
Referral
Other Services:
24/7 care navigation, advocacy, decision support, pharma support, and remote
device monitoring
Carenet delivers
measurable value through our cost-effective and efficient solutions, providing personalized
member support and medical assistance
exclusively to America’s leading healthcare organizations. They help clients
build and strengthen vital relationships with their members/patients.
Founded in 1988 and headquartered in San
Antonio, Texas, Carenet supports 10 million members nationwide.
Learn more
about their customized solutions at
www.callcarenet.com
or call 800-226-6200.
 CPN
Nurse Triage Services
910
E 26th St Ste 330
Minneapolis,
MN 55404, USA
www.cpnonline.org
Contact:
Jan Jachimowicz, director of communications and business development, at
612-813-7435 or jan.jachimowicz@childrensmn.org
Services: Medical Answering Service,
Telephone Triage, Appointment Setting/Reminder, Physician Referral
Other Services: Disease
management, hospital services, medical phone surveys, program registration, and
fulfillment programs
Experienced
primary and specialty care medical representatives and nurses trained to provide
a full range of medical advice and care over the phone.
 TeamHealth
Medical Call Center
1431 Centerpoint Blvd Ste 110
Knoxville, TN 37932, USA
www.thmedicalcallcenter.com
Contact: Tina Minnick at
888-203-1118 x7313 or
tina_minnick@teamhealth.com
Services: Telephone Triage,
Physician Referral
Other Services:
Class scheduling, medical outbound surveys
TeamHealth Medical Call Center provides 24/7
nurse triage, health information, physician referral, and class scheduling
services to the callers of client hospitals, physicians, insurance companies,
and home health agencies. Accredited by URAC as a health call center, TeamHealth
provides clients with comprehensive medical call center services.
 Ambs
Call Center
338
W Franklin St
Jackson, MI 49201,
USA
www.ambscallcenter.com
Contact:
Aaron Boatin, vice president, at 800-214-3884 or aaron@ambs.info
Services: Medical Answering Service,
Telephone Triage, Appointment Setting/Reminder, Physician Referral
Other Services: Health surveys
Ambs Call Center is a 24/7 medically-based
call center that offers turnkey
solutions for medical practices and health systems. Their medical call center and
nurse triage service offers a winning combination for any size practice or
health system. Additional services include
medical answering service,
physician
referral, customer service surveys, appointment scheduling,
class registration,
and patient pre-registration. Call them for a live demonstration.
 SironaHealth
500
Southborough Dr
South
Portland, ME 04106, USA
www.sironahealth.com
Contact: Daniel Day, strategic marketing &
communications, at 800-524-1484 or
Daniel.Day@sironahealth.com
Services: Telephone Triage, Appointment Setting/Reminder, Physician Referral
Other Services: Class registration, disease management
infrastructure support, clinical outreach, and enrollment
SironaHealth provides full-service health call
center and nurse advice line programs to health plans, hospitals, physicians,
and health management organizations nationwide.
 Conifer Patient Communications
140 Fountain Pkwy Ste 500
St Petersburg, FL 33716, USA
www.coniferhealth.com
Contact: Dorothy Rubio, CEO, at 727-570-3612 or
dorothy.rubio@coniferhealth.com
Services: Appointment Setting/Reminder, Physician Referral
Other Services: Class and event registration,
medical necessity screening, scheduling, ROI reporting, fulfillment services, outbound
patient contact, and Web site interface solutions.
Conifer Patient Communications has been an
industry leader in products and services relevant to patients, physicians, and
hospitals for over 20 years. Their 24/7 services help hospitals connect
with their communities and increase market share.
 Call 4 Health
4720 NW Boca Raton Blvd Ste D105
Boca Raton, FL 33431, USA
www.call4health.com
Contact: Dilma Bennett, VP sales & marketing, at
888-422-7352 or
dbennett@call4health.com
Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder, Physician
Referral
Call 4 Health, a medical call center, offers home healthcare call center services exclusively to medical
and healthcare providers nationwide. They provide professional and accurate virtual call center services and physicians answering services for medical practices and hospitals. In addition to their hospital call center services,
they also specialize in nurse triage services, physician referral services, disaster preparedness support, and medical answering services
24 hours a day and 7 days a week.
 The
Beryl Companies
3600 Harwood Rd
Bedford,
TX 76021, USA
www.Beryl.Net
Contact: Nancy Lecroy, VP of marketing, at 817-785-5030 or
nancy.lecroy@beryl.net
Services: Telephone Triage,
Appointment Setting/Reminder,
Physician
Referral
Other Services:
Class and event
registration, outbound targeted marketing services, and post discharge calling
services
Healthcare exclusive call center serving nearly
500 clients throughout the United States. Beryl offers comprehensive call center
services designed to improve the patient experience across the care continuum. All services are available 24 hours a day, seven days a week, in English and
Spanish, plus other languages as needed.
 Doctors
Referral Service LLC
210 W 22nd St Ste 130
Oak Brook, IL 60523, USA
www.drsreferralservice.com
Contact: Jim Honigschmidt,
President, at 630-371-1530 or
jim@drsreferralservice.com
Services: Physician Referral
Other Services: Class
registration, outbound class reminders, surveys, and call and Web inquiries.
Real-time reports on all
activity via secure Internet, including demographics, class rosters, Web hits,
and call and Web data. English and Spanish reps.
Cosmopolitan Medical
Communications
5665 W Beverly Ln
Glendale, AZ 85306, USA
www.cosmomed.com
Contact: Michelle Weiss,
director of business development, at 800-900-0101 or
michelle@cosmomed.com
Services: Medical Answering
Service, Physician Referral, Appointment Setting/Reminder
Other Services: Drug trials,
fundraising, automated appointment reminders and lab results, insurance, daytime
overflow, Spanish translation, and interpretation services
US based 24x7 bilingual
(English and Spanish) call center providing daytime outsourcing, overflow, and
after-hours answering service.
Ameridial,
Inc.
4535
Strausser St NW
North
Canton, OH 44720, USA
www.ameridial.com
Contact:
Craig J. Vretas, director of business development, at 866-775-4755 or
vretas@ameridial.com
Services: Physician
Referral
Other Services: Benefit inquiries, open enrollment
support, claims handling and processing, customer service, and sales support.
Medfone,
Inc.
3305
Jerusalem Ave
Wantagh,
NY 11793, USA
www.medfone.com
Contact:
Stacey Horowitz, marketing manager, at 516-679-7641 or shorowitz@medfone.com
Services: Medical Answering Service,
Appointment Setting/Reminder, Physician Referral
Other Services: Remote reception, hospital operator services, media response and
event registration
Medfone is
a full-service call center specializing in comprehensive outsourced
calling and Web-based solutions exclusively for the healthcare industry.
MDnetSolutions
100 Mansell Ct E Ste 650
Roswell, GA 30076
www.mdnetsolutions.com
Contact: Jennifer Kirschbaum, business development
manager, at 888-986-3638 or
jenniferk@mdnetsolutions.com
Services: Medical Answering Service, Telephone
Triage, Appointment Setting/Reminder, Physician Referral
Other Services: Lead tracking with reminder emails
and postcards, website integration, patient recruitment, billing, EMR and
outcomes management, seminar and event registration, and insurance verification.
MDnetSolutions is a full service, HIPAA
compliant, inbound and outbound call center specializing in healthcare call
center services.
Sound
Telecom
1131 Poplar Place South
Seattle, WA 98144, USA
www.sound-tele.com
Contact:
Michael LaBaw, president, at 425-392-3120 or mlabaw@sound-tele.com
Services: Medical Answering Service,
Appointment Setting/Reminder, Physician Referral
Other Services: Disaster recovery and emergency medical
Proudly and professionally serving
the special needs of the healthcare industry, Sound Telecom provides the care and attention
that patients and staff
require.
Personalized
Communications
205
E Center St
Duncanville,
TX 75116, USA
www.per-com.com
Contact:
Stanley Gardner, president, at 800-232-3321
or sgardner@per-com.com
Services: Medical Answering Service,
Appointment Setting/Reminder, Physician Referral
Award winning,
24/7 full-service HIPAA compliant inbound & outbound call center staffing bilingual
(English/Spanish) and Web-connected agents.
RNs On-Call, LLC
1515 W Cornwallis Dr Ste G-105
Greensboro, NC 27408, USA
www.rnson-call.com
Contact: 888-275-0202 or
info@rnson-call.com
Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder, Physician
Referral
Providing medical answering services and call
center outsourcing. Registered nursing telephone triage 24/7 for peds,
adult, OB/GYN, clinics, and urgent care.
AnswerOne LLC
3121 Center Pointe Dr
Edinburg, TX 78539, USA
www.answerone.us
Contact: Raul Rodriguez, director of operations, at 888 994-6500 or
info@answerone.us
Services: Medical Answering Service, Appointment Setting/Reminder, Physician
Referral
Other Services: Patient pre-registration
AnswerOne plays a vital role when you are
unavailable or closed for business.
American MediConnect
3232 N Elston Ave
Chicago, IL 60618, USA
www.mediconnect.com
Contact: Patrick Day, business development, at 888-922-4003 or
pday@mediconnect.com
Services: Medical Answering Service, Appointment Setting/Reminder, Physician
Referral
Established in 1985, exclusively for the healthcare industry: 24/7/365 live
operator service, toll free nationwide service, HIPAA compliant, and bilingual
English/Spanish.
If
you are a call center and should have been
included in this section, please
sign-up
today. We will add
your information online and also include it the next time we print our
Physician Referral call center directory in AnswerStat magazine.
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