Call Centers Offering Physician Referral Service

The following Medical Call Centers and Outsource Teleservice Agencies provide Physician Referral services.  Contact them to find out how their physician referral services can help connect prospective patients with your doctors.

CPN Nurse Triage Services

910 E 26th St

Minneapolis, MN 55404, USA

www.cpnonline.org

Contact: Jan Jachimowicz, director of communications and business development, at 612-813-7435 or jan.jachimowicz@childrensmn.org

Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder, Physician Referral

Other Services: Disease management and medical phone surveys

Experienced primary and specialty care medical representatives and nurses trained to provide a full range of medical advice and care over the phone.

TeamHealth Medical Call Center

1431 Centerpoint Blvd, Suite 110

Knoxville, TN 37932, USA

www.thmedicalcallcenter.com

888-203-1118

Contact: Jill Schaefer at Jill_Schaefer@teamhealth.com, x7303 or Heather Haley at Heather_Haley@teamhealth.com, x7313.

Services: Telephone Triage, Physician Referral

Other Services: Class Scheduling, Medical Outbound Surveys

"TeamHealth Medical Call Center provides 24/7 nurse triage, health information, physician referral, and class scheduling services to the callers of client hospitals, physicians, insurance companies, and home health agencies. Accredited by URAC as a Health Call Center, TeamHealth provides clients with comprehensive medical call center services."

SironaHealth

500 Southborough Dr

South Portland, ME 04106, USA

www.sironahealth.com

Contact: Daniel Day, strategic marketing & communications, at 800-524-1484 or Daniel.Day@sironahealth.com

Services: Telephone Triage, Appointment Setting/Reminder, Physician Referral

Other Services: Class registration, disease management infrastructure support, clinical outreach, and enrollment

SironaHealth provides full service health call center and nurse advice line programs to health plans, hospitals, physicians, and health management organizations nationwide.

The Beryl Companies

3600 Harwood Road

Bedford, TX 76021, USA

www.Beryl.Net

Contact: Nancy Lecroy, VP of marketing, at 817-785-5030 or nancy.lecroy@beryl.net

Services: Telephone Triage, Physician Referral

Other Services: Class registration, Web-based customer support, and outbound calling

Through its award-winning healthcare call center and corporate culture, The Beryl Companies helps clients build lasting consumer relationships.  They know that their greatest value as a healthcare call center is to deliver each client's brand in a high-touch and personal way.  Beryl call advisors deliver exemplary customer service when providing physician referrals, class/event registration, nurse telephone triage, appointment scheduling, patient pre-registration, post-discharge calling, and Web-based interactions.  All services are available 24/7 in English and Spanish.

Ambs Call Center

338 W Franklin St

Jackson, MI 49201, USA

www.ambscallcenter.com

Contact: Aaron Boatin, vice president, at 800-214-3884 or aaron@ambs.info

Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder, Physician Referral

Other Services: Health surveys

Ambs Call Center is a 24/7 medically-based call center that offers turnkey solutions for medical practices or health systems.  Their medical call center and nurse triage service offers a winning combination for any size practice or health system.  Additional services include medical answering service, physician referral, customer service surveys, appointment scheduling, class registration, and patient pre-registration.  Call them for a live demonstration.  

CareNet

11835 IH 10 West Ste, 301

San Antonio, TX 78230, USA

www.callcarenet.com

Contact: Lisa Policano, director of business development, at 210-595-2034 or lpolicano@callcarenet.com

Services: Telephone Triage, Physician Referral

Other Services: Member care, personal concierge, and decision support.

CareNet is a leading provider of healthcare support services for 20 years and offers customized medical contact center solutions. We help clients support, maintain, and improve the health of their population.

Cosmopolitan Medical Communications

5665 W Beverly Ln

Glendale, AZ  85306, USA

www.cosmomed.com

Contact: Michelle Weiss, Director of Business Development, at 800-900-0101 or michelle@cosmomed.com

Services: Medical Answering Service, Physician Referral, Appointment Setting/Reminder

Other Services: Drug trials, fundraising, automated appointment reminders and lab results, insurance, daytime overflow, Spanish translation and interpretation services

US based 24x7 bilingual (English and Spanish) call center providing daytime outsourcing, overflow, and after hours answering service.

Medfone, Inc.

3305 Jerusalem Ave

Wantagh, NY  11793, USA

www.medfone.com

Contact: Stacey Horowitz, marketing manager, at 516-679-7641 or shorowitz@medfone.com

Services: Medical Answering Service, Appointment Setting/Reminder, Physician Referral

Other Services: Remote reception, hospital operator services, media response and event registration

Medfone is a full-service call center specializing in comprehensive outsourced calling and Web-based solutions exclusively for the healthcare industry.

Sound Telecom

1131 Poplar Place South

Seattle, WA 98144, USA

www.sound-tele.com

Contact: Michael LaBaw, president, at 425-392-3120 or mlabaw@sound-tele.com

Services: Medical Answering Service, Appointment Setting/Reminder, Physician Referral

Other Services: Disaster recovery and emergency medical

Proudly and professionally serving the special needs of the healthcare industry, Sound Telecom provides the care and attention that patients and staff require.

Act Teleservices

365 Willard Ave, Suite 2A

Newington, CT 06111, USA

www.actteleservices.com

Contact: Elizabeth Collins, sales and marketing manager, at 800-933-6974 or sales@actteleservices.com

Services: Medical Answering Service, Appointment Setting/Reminder, Physician Referral

New England's award-winning, site-certified, and HIPAA compliant telemessaging service.

Personalized Communications

205 E Center St

Duncanville, TX 75116, USA

www.per-com.com

Contact: Stanley Gardner, president, at 800-232-3321 or sgardner@per-com.com

Services: Medical Answering Service, Appointment Setting/Reminder, Physician Referral

Award winning, 24/7 full-service HIPAA compliant inbound & outbound call center staffing bilingual (English/Spanish) and Web-connected agents.

Telemedic

11165 Affinity Ct # 36

San Diego, CA  92131, USA

www.telemedic.com.mx

Contact: Gonzalo de la Torre, product development, and marketing, at 858-271-4842 or gtorre@telemedic.com.mx

Services: Physician Referral

Other Services: Physician assisted triage, ambulance dispatch

Integrative binational healthcare solutions for the expanding Hispanic American market.

RNs On-Call, LLC

1515 W Cornwallis Dr Ste G-105

Greensboro, NC  27408, USA

www.rnson-call.com

Contact: Tuck Corvinus, president /CEO, at 336-275-0202 or tcorvinus@rnson-call.com

Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder, Physician Referral

Providing medical answering services and call center outsourcing.  Registered nursing telephone triage 24/7 for peds, adult, OB/GYN, clinics, and urgent care.

Conifer Patient Communications

11300 4th St N

St Petersburg, FL  33716, USA

www.coniferhealth.com

Contact: Dorothy Rubio, CEO, at 727-570-3612 or dorothy.rubio@coniferhealth.com

Services: Appointment Setting/Reminder, Physician Referral

Other Services: Class registration and fulfillment

Pre-registration and medical necessity screening services for acute care hospitals.

AnswerOne LLC

3121 Center Pointe Dr

Edinburg, TX  78539, USA

www.answerone.us

Contact: Raul Rodriguez, director of operations, at 888 994-6500 or info@answerone.us

Services: Medical Answering Service, Appointment Setting/Reminder, Physician Referral

Other Services: Patient pre-registration

AnswerOne plays a vital role when you are unavailable or closed for business.

Upstate Teleservices

775 Spartan Blvd Ste 104

Spartanburg, SC 29301, USA

www.upstateteleservices.com

Contact: Chanel Seay, marketing manager, at 888-577-3102 or cbseay@srhs.com

Services: Medical Answering Service, Telephone Triage, Physician Referral

Upstate Teleservices provides medical call center services; we are staffed 24/7 365 days a year with live operators.

American MediConnect

3232 N Elston Ave

Chicago, IL  60618, USA

www.mediconnect.com

Contact: Patrick Day, business development, at 888-922-4003 or pday@mediconnect.com

Services: Medical Answering Service, Appointment Setting/Reminder, Physician Referral

Established in 1985, exclusively for the healthcare industry: 24/7/365 live operator service, toll free nationwide service, HIPAA compliant, and bilingual English/Spanish.

PhoneScreen

3232 N. Elston Ave

Chicago, IL  60618, USA

www.phonescreen.com

Contact: Karen Johnson, Business Development, at 773-278-1567 or karen@researchsite.net

Services: Medical Answering Service, Appointment Setting/Reminder, Physician Referral

Other Services: Patient recruitment screening, retention, and compliance

24/7/365 live operators and interactive voice and web response technologies support patient recruitment, retention, and compliance. Online reports deliver real-time data for performance monitoring.

If you are a call center and should have been included in this section, please sign-up today.  We will add your information online and also include it the next time we print our Physician Referral call center directory in AnswerStat magazine.

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