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Call Centers Offering Physician
Referral Service
The
following Medical Call Centers and Outsource Teleservice Agencies
provide Physician Referral services. Contact them to find out how their
physician referral services can help connect prospective patients with your
doctors.
CPN
Nurse Triage Services
910
E 26th St
Minneapolis,
MN 55404, USA
www.cpnonline.org
Contact:
Jan Jachimowicz, director of communications and business development, at
612-813-7435 or jan.jachimowicz@childrensmn.org
Services: Medical Answering Service,
Telephone Triage, Appointment Setting/Reminder, Physician Referral
Other Services: Disease management and medical phone surveys
Experienced primary and specialty care medical representatives and nurses
trained to provide a full range of medical advice and care over the phone.
TeamHealth
Medical Call Center
1431 Centerpoint Blvd, Suite 110
Knoxville, TN 37932, USA
www.thmedicalcallcenter.com
888-203-1118
Contact: Jill Schaefer at
Jill_Schaefer@teamhealth.com,
x7303 or Heather Haley at
Heather_Haley@teamhealth.com, x7313.
Services: Telephone Triage,
Physician Referral
Other Services:
Class Scheduling, Medical Outbound Surveys
"TeamHealth Medical Call Center provides
24/7 nurse triage, health information, physician referral, and class scheduling
services to the callers of client hospitals, physicians, insurance companies,
and home health agencies. Accredited by URAC as a Health Call Center, TeamHealth
provides clients with comprehensive medical call center services."
SironaHealth
500
Southborough Dr
South
Portland, ME 04106, USA
www.sironahealth.com
Contact: Daniel Day, strategic marketing &
communications, at 800-524-1484 or
Daniel.Day@sironahealth.com
Services: Telephone Triage, Appointment Setting/Reminder, Physician Referral
Other Services: Class registration, disease management
infrastructure support, clinical outreach, and enrollment
SironaHealth provides full service health call
center and nurse advice line programs to health plans, hospitals, physicians,
and health management organizations nationwide.
The
Beryl Companies
3600
Harwood Road
Bedford,
TX 76021, USA
www.Beryl.Net
Contact: Nancy Lecroy, VP of marketing, at 817-785-5030 or
nancy.lecroy@beryl.net
Services: Telephone Triage, Physician
Referral
Other Services: Class registration, Web-based customer support, and outbound
calling
Through its award-winning healthcare call center and corporate culture, The
Beryl Companies helps clients build lasting consumer relationships. They
know that their greatest value as a healthcare call center is to deliver each
client's brand in a high-touch and personal way. Beryl call advisors
deliver exemplary customer service when providing physician referrals,
class/event registration, nurse telephone triage, appointment scheduling,
patient pre-registration, post-discharge calling, and Web-based interactions. All services are available 24/7 in English and Spanish.
Ambs
Call Center
338
W Franklin St
Jackson, MI 49201,
USA
www.ambscallcenter.com
Contact:
Aaron Boatin, vice president, at 800-214-3884 or aaron@ambs.info
Services: Medical Answering Service,
Telephone Triage, Appointment Setting/Reminder, Physician Referral
Other Services: Health surveys
Ambs Call Center is a 24/7 medically-based
call center that offers turnkey
solutions for medical practices or health systems. Their medical call center and
nurse triage service offers a winning combination for any size practice or
health system. Additional services include
medical answering service,
physician
referral, customer service surveys, appointment scheduling,
class registration,
and patient pre-registration. Call them for a live demonstration.
CareNet
11835 IH 10 West Ste, 301
San Antonio, TX
78230, USA
www.callcarenet.com
Contact: Lisa Policano, director of business development, at 210-595-2034
or
lpolicano@callcarenet.com
Services: Telephone Triage, Physician
Referral
Other Services: Member care, personal concierge, and decision support.
CareNet is a leading provider of healthcare support services for 20 years and
offers customized medical contact center solutions. We help clients support,
maintain, and improve the health of their population.
Cosmopolitan Medical
Communications
5665 W Beverly Ln
Glendale, AZ 85306, USA
www.cosmomed.com
Contact: Michelle Weiss,
Director of Business Development, at 800-900-0101 or
michelle@cosmomed.com
Services: Medical Answering
Service, Physician Referral, Appointment Setting/Reminder
Other Services: Drug trials,
fundraising, automated appointment reminders and lab results, insurance, daytime
overflow, Spanish translation and interpretation services
US based 24x7 bilingual
(English and Spanish) call center providing daytime outsourcing, overflow, and
after hours answering service.
Medfone,
Inc.
3305
Jerusalem Ave
Wantagh,
NY 11793, USA
www.medfone.com
Contact:
Stacey Horowitz, marketing manager, at 516-679-7641 or shorowitz@medfone.com
Services: Medical Answering Service,
Appointment Setting/Reminder, Physician Referral
Other Services: Remote reception, hospital operator services, media response and
event registration
Medfone is
a full-service call center specializing in comprehensive outsourced
calling and Web-based solutions exclusively for the healthcare industry.
Sound
Telecom
1131 Poplar Place South
Seattle, WA 98144, USA
www.sound-tele.com
Contact:
Michael LaBaw, president, at 425-392-3120 or mlabaw@sound-tele.com
Services: Medical Answering Service,
Appointment Setting/Reminder, Physician Referral
Other Services: Disaster recovery and emergency medical
Proudly and professionally serving
the special needs of the healthcare industry, Sound Telecom provides the care and attention
that patients and staff
require.
Act
Teleservices
365
Willard Ave, Suite 2A
Newington,
CT 06111, USA
www.actteleservices.com
Contact:
Elizabeth Collins, sales and marketing manager, at 800-933-6974 or sales@actteleservices.com
Services: Medical Answering Service,
Appointment Setting/Reminder, Physician Referral
New England's award-winning, site-certified, and HIPAA compliant
telemessaging service.
Personalized
Communications
205
E Center St
Duncanville,
TX 75116, USA
www.per-com.com
Contact:
Stanley Gardner, president, at 800-232-3321
or sgardner@per-com.com
Services: Medical Answering Service,
Appointment Setting/Reminder, Physician Referral
Award winning,
24/7 full-service HIPAA compliant inbound & outbound call center staffing bilingual
(English/Spanish) and Web-connected agents.
Telemedic
11165 Affinity Ct # 36
San Diego, CA 92131, USA
www.telemedic.com.mx
Contact: Gonzalo de la Torre, product development, and marketing, at 858-271-4842 or
gtorre@telemedic.com.mx
Services:
Physician Referral
Other Services: Physician assisted triage, ambulance dispatch
Integrative binational healthcare solutions for the expanding Hispanic
American market.
RNs On-Call, LLC
1515 W Cornwallis Dr Ste G-105
Greensboro, NC 27408, USA
www.rnson-call.com
Contact: Tuck Corvinus, president /CEO, at
336-275-0202 or
tcorvinus@rnson-call.com
Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder, Physician
Referral
Providing medical answering services and call
center outsourcing. Registered nursing telephone triage 24/7 for peds,
adult, OB/GYN, clinics, and urgent care.
Conifer Patient Communications
11300 4th St N
St Petersburg, FL 33716, USA
www.coniferhealth.com
Contact: Dorothy Rubio, CEO, at 727-570-3612 or
dorothy.rubio@coniferhealth.com
Services: Appointment Setting/Reminder, Physician Referral
Other Services: Class registration and fulfillment
Pre-registration and medical necessity screening services for acute care
hospitals.
AnswerOne LLC
3121 Center Pointe Dr
Edinburg, TX 78539, USA
www.answerone.us
Contact: Raul Rodriguez, director of operations, at 888 994-6500 or
info@answerone.us
Services: Medical Answering Service, Appointment Setting/Reminder, Physician
Referral
Other Services: Patient pre-registration
AnswerOne plays a vital role when you are
unavailable or closed for business.
Upstate Teleservices
775 Spartan Blvd Ste 104
Spartanburg, SC 29301, USA
www.upstateteleservices.com
Contact: Chanel Seay, marketing manager, at 888-577-3102 or
cbseay@srhs.com
Services: Medical Answering Service, Telephone Triage, Physician
Referral
Upstate Teleservices provides medical call center services; we are staffed
24/7 365 days a year with live operators.
American MediConnect
3232 N Elston Ave
Chicago, IL 60618, USA
www.mediconnect.com
Contact: Patrick Day, business development, at 888-922-4003 or
pday@mediconnect.com
Services: Medical Answering Service, Appointment Setting/Reminder, Physician
Referral
Established in 1985, exclusively for the healthcare industry: 24/7/365 live
operator service, toll free nationwide service, HIPAA compliant, and bilingual
English/Spanish.
PhoneScreen
3232 N. Elston Ave
Chicago, IL 60618, USA
www.phonescreen.com
Contact: Karen Johnson, Business Development, at
773-278-1567 or karen@researchsite.net
Services: Medical Answering Service, Appointment Setting/Reminder, Physician
Referral
Other Services: Patient recruitment screening,
retention, and compliance
24/7/365 live operators and interactive voice and
web response technologies support patient recruitment, retention, and
compliance. Online reports deliver real-time data for performance monitoring.
If
you are a call center and should have been
included in this section, please sign-up
today. We will add
your information online and also include it the next time we print our
Physician Referral call center directory in AnswerStat magazine.
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