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Medical Telephone Answering Service
Directory
The
following Telephone Answering Services and Outsource Teleservice Agencies
provide call answering and dispatching services to the medical community.
 CPN
Nurse Triage Services
910
E 26th St
Minneapolis,
MN 55404, USA
www.cpnonline.org
Contact:
Jan Jachimowicz, director of communications and business development, at
612-813-7435 or jan.jachimowicz@childrensmn.org
Services: Medical Answering Service,
Telephone Triage, Appointment Setting/Reminder, Physician Referral
Other Services: Disease management and medical phone surveys
Experienced primary and specialty care medical representatives and nurses
trained to provide a full range of medical advice and care over the phone.
 Answer
Center America Inc
5532
N Broadway
Chicago, IL 60640,
USA
www.goacanow.com and
blog.goacanow.com
Contact: Sales team
at 800-270-7030 or
sales@goacanow.com
Services: Medical Answering Service
Spanish/English
bilingual.
 TeleMed
18
Beck St
Atlanta, GA 30318,
USA
www.telemedinc.com
800-529-8010
Services: Medical Answering Service
TeleMed is a leading provider of medical answering service and advanced
medical call processing solutions dedicated to private practices, healthcare,
university, and hospital systems.
 Ambs
Call Center
338
W Franklin St
Jackson, MI 49201,
USA
www.ambscallcenter.com
Contact:
Aaron Boatin, vice president, at 800-214-3884 or aaron@ambs.info
Services: Medical Answering Service,
Telephone Triage, Appointment Setting/Reminder, Physician Referral
Other Services: Health surveys
Ambs Call Center is a 24/7 medically-based call center that offers turnkey
solutions for medical practices or health systems. Their medical call center and
nurse triage service offers a winning combination for any size practice or
health system. Additional services include medical answering service, physician
referral, customer service surveys, appointment scheduling, class registration,
and patient pre-registration. Call them for a live demonstration.
 Fone 4 Health
4720 NW Boca Raton Blvd, Suite D
105 Boca Raton, FL 33431, USA
www.call4health.com
Contact: Jane Gibson, VP client relations, at 786-573-0107 or
Gibson@fonemed.com
Services: Medical Answering Service,
Telephone Triage
The Fone 4 Health partners provide answering services and registered nurse
triage when required as the after-hours extension for medical practices.
Act
Teleservices
365
Willard Ave, Suite 2A
Newington,
CT 06111, USA
www.actteleservices.com
Contact:
Elizabeth Collins, sales and marketing manager, at 800-933-6974 or sales@actteleservices.com
Services: Medical Answering Service,
Appointment Setting/Reminder, Physician Referral
New England's award-winning, site certified, and HIPAA compliant
telemessaging service.
Advanced
Communications LLC
203
N Main St
North
Baltimore, OH 45872, USA
www.myadvancedcomm.com
Contact:
Jayson Wickard, president, at 866-576-4118 or AdvancedComm@Verizon.Net
Services: Medical Answering Service
AmeriCall
1502
Tacoma Ave S
Tacoma,
WA 98402, USA
www.americall.com
Contact:
Scott Hager, president/GM, at 800-809-8835 or shager@americall.com
Services: Medical Answering Service
Answer
1 Communications
3820 N 3rd St
Phoenix, AZ 85012,
USA
www.Answer1.com
Contact:
Mary Jones at 800-408-3408 or Mary@Answer1.com
Services: Medical Answering Service
Answering
Innovations LLC
PO
Box 44194
Madison, WI 53744-4194, USA
www.answeringinnovations.com
Contact:
John Poehling, medical sales rep, at 800-873-4257 or
poehling@answeringinnovations.com
Services: Medical Answering Service,
Appointment Setting/Reminder
Other Services: Response to emergency and deployment alert (HEICS) in urgent
situations.
Full-service 24/7 HIPAA compliant nationwide medical answering service.
AnswerPlus
Inc
10
Canmotor Ave
Toronto,
ON, M8Z 4E5, Canada
www.answerplus.ca
Contact:
Dana Lloyd, VP of sales and marketing, at 416-503-8888, 800-633-4072, or dlloyd@answerplus.ca
Services: Medical Answering Service
Specializes
in emergency response applications.
Callzilla
LLC
1150
NW 72nd Ave, Suite 260
Miami,
FL 33126,
USA
www.callzilla.net
Contact:
Neal Topf, president, at 305-503-9069 or ntopf@callzilla.net
Services: Medical Answering Service,
Appointment Setting/Reminder
Spanish specialists, allowing for effective communication with
Spanish-speaking patients and customers.
Communications
Center Inc.
829
Grant St
Franklin,
PA 16323,
USA
www.commctr.com
Contact:
Heidi Black, general manager, at 800-369-6266 or hblack@commctr.com
Services: Medical Answering Service,
Telephone Triage, Appointment Setting/Reminder
We
are a small, hometown call center with a special focus on customer service.
Corridor
Medical Answering Service
3088
Route 27, Suite 7
Kendall
Park, NJ 08824, USA
www.corridoranswering.com
Contact:
Gretchen Godwin, RN & general manager, at 609-658-8845 or gretchen@corridoranswering.com
Services: Medical Answering Service,
Appointment Setting/Reminder
Other Services:
Rx refill
All
medical answering service, owned and managed by an R.N.
Doctors'
Exchange, Inc.
19399
Helenbirg Rd, Suite 1
Covington,
LA 70433,
USA
www.Doctors-Exchange.com
Contact:
Brian Richardson, vice president, at 888-267-1342 or Brian@Doctors-Exchange.net
Services: Medical Answering Service,
Appointment Setting/Reminder
Established
in 1921, The Doctors' Exchange is an experienced, nationwide medical
answering service offering itemized billing and accurate, accountable,
professional telephone operators.
Medfone,
Inc.
3305
Jerusalem Ave
Wantagh,
NY 11793, USA
www.medfone.com
Contact:
Stacey Horowitz, marketing manager, at 516-679-7641 or shorowitz@medfone.com
Services: Medical Answering Service,
Appointment Setting/Reminder, Physician Referral
Other Services: Remote reception, hospital operator services, media response and
event registration
Medfone is
a full-service call center specializing in comprehensive outsourced
calling and Web-based solutions exclusively for the healthcare industry.
MyAnswering.com
5525
S 900 E, Suite 330
Salt
Lake City, UT 84117, USA
www.myanswering.com
Contact: Rena Andrus, director of operations, at 866-870-5810 or
Rena@Myanswering.com
Services: Medical Answering Service,
Appointment Setting/Reminder
We are open 24 hours a day.
PDL Contact Centres Ltd
2420 42nd Ave NE
Calgary, AB, T2E 7T6, Canada
www.pdlcc.com
Contact: Desiree Bombenon at 877-997-3522 or
desiree.bombenon@pdlcc.com
Services: Medical Answering Service
PDL, a multiple award-winning contact center that
designs programs customized for clients' requirements.
Personalized
Communications
205
E Center St
Duncanville,
TX 75116, USA
www.per-com.com
Contact:
Stan Gardner, president, at 800-232-3321
or sgardner@per-com.com
Services: Medical Answering Service,
Appointment Setting/Reminder, Physician Referral
Award winning,
24/7 full-service HIPAA compliant inbound & outbound call center staffing bilingual
(English/Spanish) and Web-connected agents.
Professional
Answering Service
877
Exmouth St
Sarnia,
ON, N7T 5R3, Canada
www.professionalansweringservice.ca
Contact:
Dale Mason, president, at 519-332-2320 or pass@cogeco.ca
Services: Medical Answering Service
Sound
Telecom
1131 Poplar Place South
Seattle, WA 98144, USA
www.sound-tele.com
Contact:
Michael LaBaw, president, at 425-392-3120 or mlabaw@sound-tele.com
Services: Medical Answering Service,
Appointment Setting/Reminder, Physician Referral
Other Services: Disaster recovery and emergency medical
Proudly and professionally serving
the special needs of the healthcare industry, Sound Telecom provides the care and attention
that patients and staff
require.
1-800
We Answer Answering Service
545
8th Ave, Suite 401
New
York, NY 10018,
USA
www.weanswer.com
Contact: Robert Porter, president, at 212-868-1121 or
rob@weanswer.com
Services: Medical Answering Service,
Appointment Setting/Reminder
1-800 We Answer Answering Service provides telephone answering services,
including 24-hour live answering service for doctors and the healthcare
industry.
Night Nurse, LLC
PO Box 5434
Wayland, MA 01778, USA
www.nightnursetriage.com
Contact: Tami Regan, director of nursing triage services, at 508-650-0022 or
tami@nightnursetriage.com
Services: Medical Answering Service,
Telephone Triage, Appointment Setting/Reminder
Other Services: Daily physician encounter reports
Nationwide, after-hours pediatric triage services.
A Better Connection, Inc.
20 W Juniper Ave, Suite 103
Gilbert, AZ 85233, USA
www.abetterconnection.net
Contact: Marcy Hewlett,
president/CEO, at 480-635-8500 or
marcyh@abetterconnection.net
Services: Medical Answering Service
2008 ATSI Award of Excellence winner and ATSI Gold Certified call center,
providing quality telecommunication services utilizing cutting-edge technologies
and cost-effective solutions.
Customer Contact Services
7525 Mitchell Rd, Ste 315
Eden Prairie, MN, 55344, USA
www.yourccsteam.com
Contact: Donovan Niesen, technical director, at 952-936-4000 or
dniesen@gmail.com
Services: Medical Answering Service
24/7 live answering service with dispatching specialties
Answer Medical
2807 W Busch Blvd., Suite 103
Tampa, FL 33618, USA
www.answerbayarea.com
Contact: Pete Ritchie, owner, at 800-226-2246 or
pritchie@answerbayarea.com
Services: Medical Answering Service
Answer USA is a family of answering centers, providing medical call center
services and answering service.
Always On Call Answering Service, LLC
117 Manchester St Ste 1
Concord, NH 03301, USA
www.alwaysoncall.com
Contact: Gerald R. Brosseau, II, VP & director of operations, at 800-974-5197 or
info@alwaysoncall.com
Services: Medical Answering Service
Family owned and operated for over 15 years. Serving medical professionals
nationwide!
A StatCall
PO Box 20016
Alexandria, VA 22313, USA
www.calleverest.com
Contact: Tim Neville, owner, at 703-836-6900 or
statcall@gmail.com
Services: Medical Answering Service
2005, 2006, and 2007 ATSI award of excellence winner; specializes in medical
answering service on the East Coast.
VIP Connections
PO Box 626
Framingham, MA, 01702, USA
www.viponcall.com
Contact: Bill or John Campbell at
866-270-1030 or campbell.vip@verizon.net
Services: Medical Answering Service,
Appointment Setting/Reminder
Other Services: Automated test result line
Carondelet Medical Group Nurse Triage
2202 N Forbes Blvd
Tucson, AZ 85745, USA
www.carondelet.org/cmg/
Contact: Suzanne Parra, RN & director
of clinical informatics at 520-872-7314 or
sparra@carondelet.org.
Services: Medical Answering Service,
Telephone Triage
Highly
experienced RN staff use state-of-the-art technology for after-hours triage.
AngelSpeech 24/7 Virtual Medical
Receptionist
712 Player Dr
Plano, TX 75025, USA
www.angelspeech.com
Contact: Yilissa Tang,
president, at
972-499-4399 or sales@angelspeech.com
Services: Medical Answering Service,
Appointment Setting/Reminder
Web-based and
low-cost 24/7 automated medical receptionist Angela can speak to callers,
forward emergency calls, schedule appointments, and make appointment reminder
calls.
NomKa UK Communications
PO Box 890268
Temecula, CA 92589, USA
www.nomka.com
Contact: Norma Duenas, business development, at 877-526-6652 or sales@nomka.com
Services: Medical Answering Service
NomKa Call Center/Answering Service provides medical answering services for
the health care industry. We provide bilingual services to assist an ethnically
diverse patient population.
HealthCall
421 Chew St
Allentown, PA 18102, USA
www.shh.org
Contact: Kathleen Seitzinger at 610-776-4946 or
kseitzin@shh.org
Services: Medical Answering Service,
Telephone Triage
HealthCall offers need specific RN triage services, as well as a medical
answering service.
Edwards Answering Service
230 Hartford Turnpike
Vernon, CT 06066, USA
www.edwardscallcenter.com
Contact: Vince Mulhall, national sales manager, at 800-606-3273 or
sales@edwardsansweringservice.com
Services: Medical Answering Service
Business & Professional Exchange, Inc.
100 Cummings Center Ste 344C
Beverly, MA 01915, USA
www.bpeinc.com
Contact: Michael Shaw, sales manager, at 800-649-6767 or
mjshaw@bpeinc.com.
Services: Medical Answering Service
BPE is an award-winning 24-hour medical answering service that has provided
quality services to the medical community for more than 30 years. We currently
serve over 750 physicians nationwide with a range of messaging services,
live-answer messaging, remote receptionist, appointment setting, and voicemail
services.
Live Message America
609 S White Horse Pike
Audubon, NJ 08106, USA
www.livemessageamerica.com
Contact: Bruce Sprangel, director, at 866-562-0000 or
bruce.sprangel@amac.com
Services: Medical Answering Service
Live Message America provides medical transcriptions, after-hour calls, daytime overflow, appointment confirmation, emergency room and routine calls, 24/7.
TeleDoctor
203-Continental Trade Center Clifton
8
Karachi, Sindh, 75600, Pakistan
www.ehealth-services.com
Contact: Dr. Asif Aleem Qureshi, project manager, at (300) 2331103 or
asif.qureshi@ehealth-services.com
Services: Medical Answering Service,
Telephone Triage
First medical call center in Pakistan, delivering medical advice to more then
1400 patients daily.
MediCall
6140 Stoneridge Mall Rd, Suite 350
Pleasanton, CA 94588, USA
www.medicall.us
Contact: John Chess, president, at 925-469-1295 or
jchess@medicall.us
Services: Medical Answering Service,
Telephone Triage
Other Services: Disease management, utilization review
MediCall utilizes US and Philippine-based, fluent English speaking nurses,
physicians, and pharmacists to support outsourced clinical services.
OnRamp Medical Communications LLC
8770 Purdue Rd
Indianapolis, IN 46268, USA
www.on-ramp.com
Contact: David or Nancy Duncan, CEO/president, at 888-290-9730 or
nduncan@on-ramp.com
Services: Medical Answering Service
24/7 physician and
medical related business answering service, call center, and virtual office.
Telesec
1290 Lincoln Rd
Yuba City, CA 95991, USA
www.telesec.us
Contact: Joyce Stricker, owner, at 877-282-3232 or
telesec@sbcglobal.net
Services: Medical Answering Service
24-hour live operators, serving the medical profession with inbound and
outbound calls, appointment setting and reminders, and confirmations.
Southwest Call Center, Inc.
625 Martin Luther King Pkwy
Lake Charles, LA 70601, USA
www.southwestcallcenter.com
Contact: Celia Case, general manager, at 337-310-2435 or
ccase@southwestcallcenter.com
Services: Medical Answering Service
Inbound call center providing professional and empathetic telephone support
to the medical industry since 1993.
Cosmopolitan Medical Communications
5665 W Beverly
Glendale, AZ 85306, USA
www.cosmomed.com
Contact: Michelle Weiss, operations manager, at 800-900-0101 or
michelle@cosmomed.com.
Services: Medical Answering Service
Other Services: Insurance company eligibility and prior authorization
services
Nationwide bilingual service (English, Spanish) providing automated
appointment confirmation, lab results, and patient education.
A Live Answer,
Inc
1755 Cumberland Dr
Harrisonburg, VA
22801, USA
www.aliveanswer.net
Contact: Rob,
owner, at 866-561-4459 or
Rob@aliveanswer.net
Services: Medical Answering Service
Twenty-four hour
bilingual (English and Spanish) telephone answering service.
RNs On-Call, LLC
1515 W Cornwallis Dr Ste G-105
Greensboro, NC 27408, USA
www.rnson-call.com
Contact: Tuck Corvinus, president /CEO, at
336-275-0202 or
tcorvinus@rnson-call.com
Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder, Physician
Referral
Providing medical answering services and call
center outsourcing. Registered nursing telephone triage 24/7 for peds, adult,
ob/gyn, clinics, and urgent care.
AnswerOne LLC
3121 Center Pointe Dr
Edinburg, TX 78539, USA
www.answerone.us
Contact: Raul Rodriguez, director of operations, at 888 994-6500 or
info@answerone.us
Services: Medical Answering Service, Appointment Setting/Reminder, Physician
Referral
Other Services: Patient pre-registration
At AnswerOne we understand the vital role answering services play when you're
unavailable or closed for business.
RNs On-Call, LLC
1515 W Cornwallis Dr Ste G-105
Greensboro, NC 27408, USA
www.rnson-call.com
Contact: Tuck Corvinus, president /CEO, at
336-275-0202 or
tcorvinus@rnson-call.com
Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder, Physician
Referral
Providing medical answering services and call
center outsourcing. Registered nursing telephone triage 24/7 for peds, adult,
ob/gyn, clinics, and urgent care.
Rainbow Call Center
11100 Euclid Ave
Cleveland, OH 44106, USA
www.AskRainbow.org
Contact: Andrew Hertz, MD, FAAP, Medical Director at 216-844-7731 or
andrew.hertz@UHhospitals.org
Services: Medical Answering Service, Telephone Triage, Appointment
Setting/Reminder
Rainbow serves over 500 physicians for pediatric nurse triage and medical
messaging 24/7, handling 120,000 triage calls/year.
Upstate Teleservices
775 Spartan Blvd Ste 104
Spartanburg, SC 29301, USA
www.upstateteleservices.com
Contact: Chanel Seay, marketing manager, at 888-577-3102 or
cbseay@srhs.com
Services: Medical Answering Service, Telephone Triage, Physician
Referral
Upstate Teleservices provides medical call center services; we are staffed
24/7 365 days a year with live operators.
American MediConnect
3232 N Elston Ave
Chicago, IL 60618, USA
www.mediconnect.com
Contact: Patrick Day, Business Development, at 888-922-4003 or
pday@mediconnect.com
Services: Medical Answering Service, Appointment Setting/Reminder, Physician
Referral
Established in 1985, exclusively for the healthcare industry: 24/7/365 live
operator service, toll free nationwide service, HIPAA compliant, and bilingual
English/Spanish.
If
you are a medical telephone answering
service and should have been
included in this section, please sign-up
today. We will add
your information online and also include it the next time we print our Medical Answering Service
directory in AnswerStat magazine.
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