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Medical Telephone Answering Service Directory

The following Telephone Answering Services and Outsource Teleservice Agencies provide call answering and dispatching services to the medical community.


CPN Nurse Triage Services

910 E 26th St

Minneapolis, MN 55404, USA

www.cpnonline.org

Contact: Jan Jachimowicz, director of communications and business development, at 612-813-7435 or jan.jachimowicz@childrensmn.org

Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder, Physician Referral

Other Services: Disease management and medical phone surveys

Experienced primary and specialty care medical representatives and nurses trained to provide a full range of medical advice and care over the phone.


Answer Center America Inc

5532 N Broadway

Chicago, IL 60640, USA

www.goacanow.com and blog.goacanow.com

Contact: Sales team at 800-270-7030 or sales@goacanow.com

Services: Medical Answering Service

Spanish/English bilingual.


TeleMed

18 Beck St

Atlanta, GA 30318, USA

www.telemedinc.com

800-529-8010

Services: Medical Answering Service

TeleMed is a leading provider of medical answering service and advanced medical call processing solutions dedicated to private practices, healthcare, university, and hospital systems.


Ambs Call Center

338 W Franklin St

Jackson, MI 49201, USA

www.ambscallcenter.com

Contact: Aaron Boatin, vice president, at 800-214-3884 or aaron@ambs.info

Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder, Physician Referral

Other Services: Health surveys

Ambs Call Center is a 24/7 medically-based call center that offers turnkey solutions for medical practices or health systems.  Their medical call center and nurse triage service offers a winning combination for any size practice or health system. Additional services include medical answering service, physician referral, customer service surveys, appointment scheduling, class registration, and patient pre-registration.  Call them for a live demonstration.


Fone 4 Health

4720 NW Boca Raton Blvd, Suite D

105 Boca Raton, FL 33431, USA

www.call4health.com

Contact: Jane Gibson, VP client relations, at 786-573-0107 or Gibson@fonemed.com

Services: Medical Answering Service, Telephone Triage

The Fone 4 Health partners provide answering services and registered nurse triage when required as the after-hours extension for medical practices.


Act Teleservices

365 Willard Ave, Suite 2A

Newington, CT 06111, USA

www.actteleservices.com

Contact: Elizabeth Collins, sales and marketing manager, at 800-933-6974 or sales@actteleservices.com

Services: Medical Answering Service, Appointment Setting/Reminder, Physician Referral

New England's award-winning, site certified, and HIPAA compliant telemessaging service.


Advanced Communications LLC

203 N Main St

North Baltimore, OH 45872, USA

www.myadvancedcomm.com

Contact: Jayson Wickard, president, at 866-576-4118 or AdvancedComm@Verizon.Net

Services: Medical Answering Service


AmeriCall

1502 Tacoma Ave S

Tacoma, WA 98402, USA

www.americall.com

Contact: Scott Hager, president/GM, at 800-809-8835 or shager@americall.com

Services: Medical Answering Service


Answer 1 Communications

3820 N 3rd St

Phoenix, AZ 85012, USA

www.Answer1.com 

Contact: Mary Jones at 800-408-3408 or Mary@Answer1.com

Services: Medical Answering Service


Answering Innovations LLC

PO Box 44194

Madison, WI 53744-4194, USA

www.answeringinnovations.com

Contact: John Poehling, medical sales rep, at 800-873-4257 or poehling@answeringinnovations.com

Services: Medical Answering Service, Appointment Setting/Reminder

Other Services: Response to emergency and deployment alert (HEICS) in urgent situations.

Full-service 24/7 HIPAA compliant nationwide medical answering service.


AnswerPlus Inc

10 Canmotor Ave

Toronto, ON, M8Z 4E5, Canada

www.answerplus.ca 

Contact: Dana Lloyd, VP of sales and marketing, at 416-503-8888, 800-633-4072, or dlloyd@answerplus.ca

Services: Medical Answering Service

Specializes in emergency response applications.


Callzilla LLC

1150 NW 72nd Ave, Suite 260

Miami, FL 33126, USA

www.callzilla.net

Contact: Neal Topf, president, at 305-503-9069 or ntopf@callzilla.net

Services: Medical Answering Service, Appointment Setting/Reminder

Spanish specialists, allowing for effective communication with Spanish-speaking patients and customers.


Communications Center Inc.

829 Grant St

Franklin, PA 16323, USA

www.commctr.com

Contact: Heidi Black, general manager, at 800-369-6266 or hblack@commctr.com

Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder

We are a small, hometown call center with a special focus on customer service.


Corridor Medical Answering Service

3088 Route 27, Suite 7

Kendall Park, NJ 08824, USA

www.corridoranswering.com

Contact: Gretchen Godwin, RN & general manager, at 609-658-8845 or gretchen@corridoranswering.com

Services: Medical Answering Service, Appointment Setting/Reminder

Other Services: Rx refill

All medical answering service, owned and managed by an R.N.


Doctors' Exchange, Inc.

19399 Helenbirg Rd, Suite 1

Covington, LA 70433, USA

www.Doctors-Exchange.com

Contact: Brian Richardson, vice president, at 888-267-1342 or Brian@Doctors-Exchange.net

Services: Medical Answering Service, Appointment Setting/Reminder

Established in 1921, The Doctors' Exchange is an experienced, nationwide medical answering service offering itemized billing and accurate, accountable, professional telephone operators.


Medfone, Inc.

3305 Jerusalem Ave

Wantagh, NY  11793, USA

www.medfone.com

Contact: Stacey Horowitz, marketing manager, at 516-679-7641 or shorowitz@medfone.com

Services: Medical Answering Service, Appointment Setting/Reminder, Physician Referral

Other Services: Remote reception, hospital operator services, media response and event registration

Medfone is a full-service call center specializing in comprehensive outsourced calling and Web-based solutions exclusively for the healthcare industry.


MyAnswering.com

5525 S 900 E, Suite 330

Salt Lake City, UT 84117, USA

www.myanswering.com

Contact: Rena Andrus, director of operations, at 866-870-5810 or Rena@Myanswering.com

Services: Medical Answering Service, Appointment Setting/Reminder

We are open 24 hours a day.


PDL Contact Centres Ltd

2420 42nd Ave NE

Calgary, AB, T2E 7T6, Canada

www.pdlcc.com

Contact: Desiree Bombenon at 877-997-3522 or desiree.bombenon@pdlcc.com  

Services: Medical Answering Service

PDL, a multiple award-winning contact center that designs programs customized for clients' requirements. 


Personalized Communications

205 E Center St

Duncanville, TX 75116, USA

www.per-com.com

Contact: Stan Gardner, president, at 800-232-3321 or sgardner@per-com.com

Services: Medical Answering Service, Appointment Setting/Reminder, Physician Referral

Award winning, 24/7 full-service HIPAA compliant inbound & outbound call center staffing bilingual (English/Spanish) and Web-connected agents.


Professional Answering Service

877 Exmouth St

Sarnia, ON, N7T 5R3, Canada

www.professionalansweringservice.ca

Contact: Dale Mason, president, at 519-332-2320 or pass@cogeco.ca

Services: Medical Answering Service


Sound Telecom

1131 Poplar Place South

Seattle, WA 98144, USA

www.sound-tele.com

Contact: Michael LaBaw, president, at 425-392-3120 or mlabaw@sound-tele.com

Services: Medical Answering Service, Appointment Setting/Reminder, Physician Referral

Other Services: Disaster recovery and emergency medical

Proudly and professionally serving the special needs of the healthcare industry, Sound Telecom provides the care and attention that patients and staff require.


1-800 We Answer Answering Service

545 8th Ave, Suite 401

New York, NY 10018, USA

www.weanswer.com

Contact: Robert Porter, president, at 212-868-1121 or rob@weanswer.com

Services: Medical Answering Service, Appointment Setting/Reminder

1-800 We Answer Answering Service provides telephone answering services, including 24-hour live answering service for doctors and the healthcare industry.


Night Nurse, LLC

PO Box 5434

Wayland, MA  01778, USA

www.nightnursetriage.com

Contact: Tami Regan, director of nursing triage services, at 508-650-0022 or tami@nightnursetriage.com

Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder

Other Services: Daily physician encounter reports

Nationwide, after-hours pediatric triage services.


A Better Connection, Inc.

20 W Juniper Ave, Suite 103

Gilbert, AZ 85233, USA

www.abetterconnection.net

Contact: Marcy Hewlett, president/CEO, at 480-635-8500 or marcyh@abetterconnection.net

Services: Medical Answering Service

2008 ATSI Award of Excellence winner and ATSI Gold Certified call center, providing quality telecommunication services utilizing cutting-edge technologies and cost-effective solutions.


Customer Contact Services

7525 Mitchell Rd, Ste 315

Eden Prairie, MN, 55344, USA

www.yourccsteam.com

Contact: Donovan Niesen, technical director, at 952-936-4000 or dniesen@gmail.com

Services: Medical Answering Service

24/7 live answering service with dispatching specialties


Answer Medical

2807 W Busch Blvd., Suite 103

Tampa, FL  33618, USA

www.answerbayarea.com

Contact: Pete Ritchie, owner, at 800-226-2246 or pritchie@answerbayarea.com

Services: Medical Answering Service

Answer USA is a family of answering centers, providing medical call center services and answering service.


Always On Call Answering Service, LLC

117 Manchester St Ste 1

Concord, NH  03301, USA

www.alwaysoncall.com

Contact: Gerald R. Brosseau, II, VP & director of operations, at 800-974-5197 or info@alwaysoncall.com

Services: Medical Answering Service

Family owned and operated for over 15 years. Serving medical professionals nationwide!


A StatCall

PO Box 20016

Alexandria, VA 22313, USA

www.calleverest.com

Contact: Tim Neville, owner, at 703-836-6900 or statcall@gmail.com

Services: Medical Answering Service

2005, 2006, and 2007 ATSI award of excellence winner; specializes in medical answering service on the East Coast.


VIP Connections

PO Box 626

Framingham, MA, 01702, USA

www.viponcall.com

Contact: Bill or John Campbell at 866-270-1030 or campbell.vip@verizon.net

Services: Medical Answering Service, Appointment Setting/Reminder

Other Services: Automated test result line


Carondelet Medical Group Nurse Triage

2202 N Forbes Blvd

Tucson, AZ  85745, USA

www.carondelet.org/cmg/

Contact: Suzanne Parra, RN & director of clinical informatics at 520-872-7314 or sparra@carondelet.org.

Services: Medical Answering Service, Telephone Triage

Highly experienced RN staff use state-of-the-art technology for after-hours triage.


AngelSpeech 24/7 Virtual Medical Receptionist

712 Player Dr

Plano, TX 75025, USA

www.angelspeech.com

Contact: Yilissa Tang, president, at 972-499-4399 or sales@angelspeech.com

Services: Medical Answering Service, Appointment Setting/Reminder

Web-based and low-cost 24/7 automated medical receptionist Angela can speak to callers, forward emergency calls, schedule appointments, and make appointment reminder calls.


NomKa UK Communications

PO Box 890268

Temecula, CA 92589, USA

www.nomka.com

Contact: Norma Duenas, business development, at 877-526-6652 or sales@nomka.com

Services: Medical Answering Service

NomKa Call Center/Answering Service provides medical answering services for the health care industry. We provide bilingual services to assist an ethnically diverse patient population.


HealthCall

421 Chew St

Allentown, PA 18102, USA

www.shh.org

Contact: Kathleen Seitzinger at 610-776-4946 or kseitzin@shh.org

Services: Medical Answering Service, Telephone Triage

HealthCall offers need specific RN triage services, as well as a medical answering service.


Edwards Answering Service

230 Hartford Turnpike

Vernon, CT 06066, USA

www.edwardscallcenter.com

Contact: Vince Mulhall, national sales manager, at 800-606-3273 or sales@edwardsansweringservice.com

Services: Medical Answering Service


Business & Professional Exchange, Inc.

100 Cummings Center Ste 344C

Beverly, MA  01915, USA

www.bpeinc.com

Contact: Michael Shaw, sales manager, at 800-649-6767 or mjshaw@bpeinc.com.

Services: Medical Answering Service

BPE is an award-winning 24-hour medical answering service that has provided quality services to the medical community for more than 30 years.  We currently serve over 750 physicians nationwide with a range of messaging services, live-answer messaging, remote receptionist, appointment setting, and voicemail services.


Live Message America

609 S White Horse Pike

Audubon, NJ  08106, USA

www.livemessageamerica.com

Contact: Bruce Sprangel, director, at 866-562-0000 or bruce.sprangel@amac.com

Services: Medical Answering Service

Live Message America provides medical transcriptions, after-hour calls, daytime overflow, appointment confirmation, emergency room and routine calls, 24/7.


TeleDoctor

203-Continental Trade Center Clifton 8

Karachi, Sindh, 75600, Pakistan

www.ehealth-services.com

Contact: Dr. Asif Aleem Qureshi, project manager, at (300) 2331103 or asif.qureshi@ehealth-services.com

Services: Medical Answering Service, Telephone Triage

First medical call center in Pakistan, delivering medical advice to more then 1400 patients daily.


MediCall

6140 Stoneridge Mall Rd, Suite 350

Pleasanton, CA  94588, USA

www.medicall.us

Contact: John Chess, president, at 925-469-1295 or jchess@medicall.us

Services: Medical Answering Service, Telephone Triage

Other Services: Disease management, utilization review

MediCall utilizes US and Philippine-based, fluent English speaking nurses, physicians, and pharmacists to support outsourced clinical services.


OnRamp Medical Communications LLC

8770 Purdue Rd

Indianapolis, IN 46268, USA

www.on-ramp.com

Contact: David or Nancy Duncan, CEO/president, at 888-290-9730 or nduncan@on-ramp.com

Services: Medical Answering Service

24/7 physician and medical related business answering service, call center, and virtual office.


Telesec

1290 Lincoln Rd

Yuba City, CA  95991, USA

www.telesec.us

Contact: Joyce Stricker, owner, at 877-282-3232 or telesec@sbcglobal.net

Services: Medical Answering Service

24-hour live operators, serving the medical profession with inbound and outbound calls, appointment setting and reminders, and confirmations.


Southwest Call Center, Inc.

625 Martin Luther King Pkwy

Lake Charles, LA  70601, USA

www.southwestcallcenter.com

Contact: Celia Case, general manager, at 337-310-2435 or ccase@southwestcallcenter.com

Services: Medical Answering Service

Inbound call center providing professional and empathetic telephone support to the medical industry since 1993.


Cosmopolitan Medical Communications

5665 W Beverly

Glendale, AZ  85306, USA

www.cosmomed.com

Contact: Michelle Weiss, operations manager, at 800-900-0101 or michelle@cosmomed.com.

Services: Medical Answering Service

Other Services: Insurance company eligibility and prior authorization services

Nationwide bilingual service (English, Spanish) providing automated appointment confirmation, lab results, and patient education.


A Live Answer, Inc

1755 Cumberland Dr

Harrisonburg, VA  22801, USA

www.aliveanswer.net

Contact: Rob, owner, at 866-561-4459 or Rob@aliveanswer.net

Services: Medical Answering Service

Twenty-four hour bilingual (English and Spanish) telephone answering service.


RNs On-Call, LLC

1515 W Cornwallis Dr Ste G-105

Greensboro, NC  27408, USA

www.rnson-call.com

Contact: Tuck Corvinus, president /CEO, at 336-275-0202 or tcorvinus@rnson-call.com

Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder, Physician Referral

Providing medical answering services and call center outsourcing.  Registered nursing telephone triage 24/7 for peds, adult, ob/gyn, clinics, and urgent care.


AnswerOne LLC

3121 Center Pointe Dr

Edinburg, TX  78539, USA

www.answerone.us

Contact: Raul Rodriguez, director of operations, at 888 994-6500 or info@answerone.us

Services: Medical Answering Service, Appointment Setting/Reminder, Physician Referral

Other Services: Patient pre-registration

At AnswerOne we understand the vital role answering services play when you're unavailable or closed for business.


RNs On-Call, LLC

1515 W Cornwallis Dr Ste G-105

Greensboro, NC  27408, USA

www.rnson-call.com

Contact: Tuck Corvinus, president /CEO, at 336-275-0202 or tcorvinus@rnson-call.com

Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder, Physician Referral

Providing medical answering services and call center outsourcing.  Registered nursing telephone triage 24/7 for peds, adult, ob/gyn, clinics, and urgent care.


Rainbow Call Center

11100 Euclid Ave

Cleveland, OH  44106, USA

www.AskRainbow.org

Contact: Andrew Hertz, MD, FAAP, Medical Director at 216-844-7731 or andrew.hertz@UHhospitals.org

Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder

Rainbow serves over 500 physicians for pediatric nurse triage and medical messaging 24/7, handling 120,000 triage calls/year.


Upstate Teleservices

775 Spartan Blvd Ste 104

Spartanburg, SC 29301, USA

www.upstateteleservices.com

Contact: Chanel Seay, marketing manager, at 888-577-3102 or cbseay@srhs.com

Services: Medical Answering Service, Telephone Triage, Physician Referral

Upstate Teleservices provides medical call center services; we are staffed 24/7 365 days a year with live operators.


American MediConnect

3232 N Elston Ave

Chicago, IL  60618, USA

www.mediconnect.com

Contact: Patrick Day, Business Development, at 888-922-4003 or pday@mediconnect.com

Services: Medical Answering Service, Appointment Setting/Reminder, Physician Referral

Established in 1985, exclusively for the healthcare industry: 24/7/365 live operator service, toll free nationwide service, HIPAA compliant, and bilingual English/Spanish.


If you are a medical telephone answering service and should have been included in this section, please sign-up today.  We will add your information online and also include it the next time we print our Medical Answering Service directory in AnswerStat magazine.

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