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Medical Telephone Answering Service
Directory
The
following Telephone Answering Services and Outsource Teleservice Agencies
provide call answering and dispatching services to the medical community.
 CPN
Nurse Triage Services
910
E 26th St Ste 330
Minneapolis,
MN 55404, USA
www.cpnonline.org
Contact:
Jan Jachimowicz, director of communications and business development, at
612-813-7435 or jan.jachimowicz@childrensmn.org
Services: Medical Answering Service,
Telephone Triage, Appointment Setting/Reminder, Physician Referral
Other Services: Disease
management, hospital services, medical phone surveys, program registration, and
fulfillment programs
Experienced
primary and specialty care medical representatives and nurses trained to provide
a full range of medical advice and care over the phone.
 TeleMed
18
Beck St
Atlanta, GA 30318,
USA
www.telemedinc.com
800-529-8010
Services: Medical Answering Service
TeleMed is a leading provider of medical answering service and advanced
medical call processing solutions dedicated to private practices, healthcare,
university, and hospital systems.
 Ambs
Call Center
338
W Franklin St
Jackson, MI 49201,
USA
www.ambscallcenter.com
Contact:
Aaron Boatin, vice president, at 800-214-3884 or aaron@ambs.info
Services: Medical Answering Service,
Telephone Triage, Appointment Setting/Reminder, Physician Referral
Other Services: Health surveys
Ambs Call Center is a 24/7 medically-based
call center that offers turnkey
solutions for medical practices and health systems. Their medical call center and
nurse triage service offers a winning combination for any size practice or
health system. Additional services include
medical answering service,
physician
referral, customer service surveys, appointment scheduling,
class registration,
and patient pre-registration. Call them for a live demonstration.
 Call 4 Health
4720 NW Boca Raton Blvd Ste D105
Boca Raton, FL 33431, USA
www.call4health.com
Contact: Dilma Bennett, VP sales & marketing, at
888-422-7352 or
dbennett@call4health.com
Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder, Physician
Referral
Call 4 Health, a medical call center, offers home healthcare call center services exclusively to medical
and healthcare providers nationwide. They provide professional and accurate virtual call center services and physicians answering services for medical practices and hospitals. In addition to their hospital call center services,
they also specialize in nurse triage services, physician referral services, disaster preparedness support, and medical answering services
24 hours a day and 7 days a week.
 Answer United
341 W Lovell
Kalamazoo, MI 49007, USA
www.answerunited.com
Contact: Scott Gignac, sales
and marketing manager, at 800-937-5900 or
sales@answerunited.com
Services: Medical Answering Service, Appointment Setting/Reminder
Their
agents are trained in medical terminology and methods in order to handle urgent
callers with speed and precision. ATSI Award of Excellence Winner 14 consecutive
years.
Cosmopolitan Medical
Communications
5665 W Beverly Ln
Glendale, AZ 85306, USA
www.cosmomed.com
Contact: Michelle Weiss,
director of business development, at 800-900-0101 or
michelle@cosmomed.com
Services: Medical Answering
Service, Physician Referral, Appointment Setting/Reminder
Other Services: Drug trials,
fundraising, automated appointment reminders and lab results, insurance, daytime
overflow, Spanish translation, and interpretation services
US based 24x7 bilingual
(English and Spanish) call center providing daytime outsourcing, overflow, and
after-hours answering service.
MD Extension,
LLC
5603-B, Suite 259
W Friendly Ave
Greensboro, NC
27410, USA
www.mdextension.com
Contact: Tuck
Corvinus, sales manager, at 877-977-0633 or
tuck@mdextension.com.
Services: Medical Answering Service
MD Extension provides accurate, reliable, medical contact
and answering technology at a cost that's significantly lower than traditional
answering services.
Nurse Response
7711 Carondelet Ave
St.
Louis MO, 63105, USA
www.nurseresponse.com
Contact: Sherita M Haigler,
manager of client services, at 314-725-4477
Services: Medical Answering
Service, Telephone Triage, Appointment Setting/Reminder
Other Services: Health Risk
Assessments, Welcome Calls, Disenrollment Calls, HEDIS outbound call support
Nurse Response is a URAC
accredited 24/7 healthcare organization offering quality telehealth services to
managed care organizations, public health departments, hospitals, physician
groups nationwide.
Answer
Center America Inc
5532
N Broadway
Chicago, IL 60640,
USA
www.goacanow.com
Contact: Sales team
at 800-270-7030 or
sales@goacanow.com
Services: Medical Answering Service
Spanish/English
bilingual.
MedConnectUSA
USA
http://medconnectusa.com/
Contact: 888-216-8482 or
admin@medconnectusa.com
Services: Medical Answering Service, Appointment
Setting/Reminder
MedConnectUSA provides medical answering
and telemessaging services.
Advanced
Communications LLC
PO Box 296
North
Baltimore, OH 45872, USA
www.myadvancedcomm.com
Contact:
Jayson Wickard, president, at 866-576-4118 or
jwickard@myadvancedcomm.com
Services: Medical Answering Service
AmeriCall
1502
Tacoma Ave S
Tacoma,
WA 98402, USA
www.americall.com
Contact:
Scott Hager, president/GM, at 800-809-8835 or shager@americall.com
Services: Medical Answering Service
Medical
Communications USA
3820 N 3rd St
Phoenix, AZ 85012,
USA
www.medicalcommunicationsusa.com
Contact:
Terri Paffile at 800-288-2140
or
Terri@Answer1.com
Services: Medical Answering Service,
Appointment Setting/Reminder
Other Services:
Customer Help Desk
A unique
approach for the medical community using today’s technology.
Callzilla
LLC
1150
NW 72nd Ave, Suite 260
Miami,
FL 33126,
USA
www.callzilla.net
Contact:
Neal Topf, president, at 305-503-9069 or ntopf@callzilla.net
Services: Medical Answering Service,
Appointment Setting/Reminder
Spanish specialists, allowing for effective communication with
Spanish-speaking patients and customers.
Communications
Center Inc.
829
Grant St
Franklin,
PA 16323,
USA
www.commctr.com
Contact:
Heidi Black, general manager, at 800-369-6266 or hblack@commctr.com
Services: Medical Answering Service,
Appointment Setting/Reminder
We
are a small, hometown call center with a special focus on customer service.
Corridor
Medical Answering Service
3088
Route 27, Suite 7
Kendall
Park, NJ 08824, USA
www.corridoranswering.net
Contact:
Gretchen Godwin, RN & general manager, at 609-658-8845 or gretchen@corridoranswering.com
Services: Medical Answering Service,
Appointment Setting/Reminder
Other Services:
Rx refill
All
medical answering service, owned and managed by an RN.
Medfone,
Inc.
3305
Jerusalem Ave
Wantagh,
NY 11793, USA
www.medfone.com
Contact:
Stacey Horowitz, marketing manager, at 516-679-7641 or shorowitz@medfone.com
Services: Medical Answering Service,
Appointment Setting/Reminder, Physician Referral
Other Services: Remote reception, hospital operator services, media response and
event registration
Medfone is
a full-service call center specializing in comprehensive outsourced
calling and Web-based solutions exclusively for the healthcare industry.
MDnetSolutions
100 Mansell Ct E Ste 650
Roswell, GA 30076
www.mdnetsolutions.com
Contact: Jennifer Kirschbaum, business development
manager, at 888-986-3638 or
jenniferk@mdnetsolutions.com
Services: Medical Answering Service, Telephone
Triage, Appointment Setting/Reminder, Physician Referral
Other Services: Lead tracking with reminder emails
and postcards, website integration, patient recruitment, billing, EMR and
outcomes management, seminar and event registration, and insurance verification.
MDnetSolutions is a full service, HIPAA
compliant, inbound and outbound call center specializing in healthcare call
center services.
Personalized
Communications
205
E Center St
Duncanville,
TX 75116, USA
www.per-com.com
Contact:
Stanley Gardner, president, at 800-232-3321
or sgardner@per-com.com
Services: Medical Answering Service,
Appointment Setting/Reminder, Physician Referral
Award winning,
24/7 full-service HIPAA compliant inbound & outbound call center staffing bilingual
(English/Spanish) and Web-connected agents.
Professional
Answering Service
877
Exmouth St
Sarnia,
ON, N7T 5R3, Canada
www.professionalansweringservice.ca
Contact:
Dale Mason, president, at 519-332-2320 or pass@cogeco.ca
Services: Medical Answering Service
Sound
Telecom
1131 Poplar Place South
Seattle, WA 98144, USA
www.sound-tele.com
Contact:
Michael LaBaw, president, at 425-392-3120 or mlabaw@sound-tele.com
Services: Medical Answering Service,
Appointment Setting/Reminder, Physician Referral
Other Services: Disaster recovery and emergency medical
Proudly and professionally serving
the special needs of the healthcare industry, Sound Telecom provides the care and attention
that patients and staff
require.
1-800
We Answer Answering Service
545
8th Ave, Suite 401
New
York, NY 10018,
USA
www.weanswer.com
Contact: Robert Porter, president, at 212-868-1121 or
rob@weanswer.com
Services: Medical Answering Service,
Appointment Setting/Reminder
1-800 We Answer Answering Service provides telephone answering services,
including 24-hour live answering service for doctors and the healthcare
industry.
A Better Connection, Inc.
20 W Juniper Ave, Suite 103
Gilbert, AZ 85233, USA
www.abetterconnection.net
Contact: Marcy Hewlett,
president/CEO, at 480-635-8500 or
marcyh@abetterconnection.net
Services: Medical Answering Service
2009 ATSI Award of Excellence winner and ATSI Gold Certified call center,
providing quality telecommunication services utilizing cutting-edge technologies
and cost-effective solutions.
Customer Contact Services
7525 Mitchell Rd, Ste 315
Eden Prairie, MN, 55344, USA
www.yourccsteam.com
Contact: Donovan Niesen, technical director, at 952-936-4000 or
dniesen@gmail.com
Services: Medical Answering Service
24/7 live answering service with dispatching specialties
Answer Medical
2807 W Busch Blvd., Suite 103
Tampa, FL 33618, USA
www.answerbayarea.com
Contact: Chris
Gordon, sales manager at 800-226-2246 or
cgordon@answerbayarea.com
Services: Medical Answering Service,
Appointment Setting/Reminder
Answer USA is a family of answering centers, providing medical call center
services and answering service.
StatCall
PO Box 6
Alexandria, VA 22313, USA
www.calleverest.com
Contact: Tim Neville, owner, at 703-836-6900 or
statcall@gmail.com
Services: Medical Answering Service
2005, 2006, 2007, 2008, and 2009 ATSI award of excellence winner; specializes in medical
answering service on the East Coast.
VIP Connections
PO Box 626
Framingham, MA 01702, USA
www.viponcall.com
Contact: Bill or John Campbell at
866-270-1030 or campbell.vip@verizon.net
Services: Medical Answering Service,
Telephone Triage,
Appointment Setting/Reminder
Other Services: Automated test result line
HealthCall
421 Chew St
Allentown, PA 18102, USA
www.shh.org
Contact: Kathleen Seitzinger at 610-776-4946 or
kseitzin@shh.org
Services: Medical Answering Service,
Telephone Triage
HealthCall offers need specific RN triage services, as well as a medical
answering service.
Business & Professional Exchange, Inc.
100 Cummings Center Ste 344C
Beverly, MA 01915, USA
www.bpeinc.com
Contact: Michael Shaw, sales manager, at 800-649-6767 or
mjshaw@bpeinc.com
Services: Medical Answering Service
BPE is an award-winning 24-hour medical answering service that has provided
quality services to the medical community for more than 30 years. We currently
serve over 750 physicians nationwide with a range of messaging services,
live-answer messaging, remote receptionist, appointment setting, and voicemail
services.
MediCall
6140 Stoneridge Mall Rd, Suite 350
Pleasanton, CA 94588, USA
www.medicall.us
Contact: John Chess, president, at 925-469-1295 or
jchess@medicall.us
Services: Medical Answering Service,
Telephone Triage
Other Services: Disease management, utilization review
MediCall utilizes US and Philippine-based, fluent English speaking nurses,
physicians, and pharmacists to support outsourced clinical services.
OnRamp Medical Communications LLC
8770 Purdue Rd
Indianapolis, IN 46268, USA
www.on-ramp.com
Contact: David or Nancy Duncan, CEO/president, at 888-290-9730 or
nduncan@on-ramp.com
Services: Medical Answering Service
24/7 physician and
medical-related business answering service, call center, and virtual office.
Southwest Call Center, Inc.
625 Martin Luther King Pkwy
Lake Charles, LA 70601, USA
www.southwestcallcenter.com
Contact: Celia Case, general manager, at 337-310-2435 or
ccase@southwestcallcenter.com
Services: Medical Answering Service
Inbound call center providing professional and empathetic telephone support
to the medical industry since 1993.
A Live Answer,
Inc
PO Box 2066
Harrisonburg, VA
22801, USA
www.aliveansweringservice.com
Contact: Rob,
owner, at 800-355-2650 or
sales@aliveanswer.net
Services: Medical Answering Service
Twenty-four hour
bilingual (English and Spanish) telephone answering service.
RNs On-Call, LLC
1515 W Cornwallis Dr Ste G-105
Greensboro, NC 27408, USA
www.rnson-call.com
Contact: 888-275-0202 or
info@rnson-call.com
Services: Medical Answering Service, Telephone Triage, Appointment Setting/Reminder, Physician
Referral
Providing medical answering services and call
center outsourcing. Registered nursing telephone triage 24/7 for peds,
adult, OB/GYN, clinics, and urgent care.
AnswerOne LLC
3121 Center Pointe Dr
Edinburg, TX 78539, USA
www.answerone.us
Contact: Raul Rodriguez, director of operations, at 888 994-6500 or
info@answerone.us
Services: Medical Answering Service, Appointment Setting/Reminder, Physician
Referral
Other Services: Patient pre-registration
AnswerOne plays a vital role when you are
unavailable or closed for business.
Rainbow Call Center
11100 Euclid Ave
Cleveland, OH 44106, USA
www.askrainbow.org
Contact: Andrew Hertz, MD, FAAP, medical director at 216-844-7731 or
andrew.hertz@UHhospitals.org
Services: Medical Answering Service, Telephone Triage, Appointment
Setting/Reminder
Rainbow serves over 900 physicians for pediatric nurse triage and medical
messaging 24/7, handling 120,000 triage calls/year.
American MediConnect
3232 N Elston Ave
Chicago, IL 60618, USA
www.mediconnect.com
Contact: Patrick Day, business development, at 888-922-4003 or
pday@mediconnect.com
Services: Medical Answering Service, Appointment Setting/Reminder, Physician
Referral
Established in 1985, exclusively for the healthcare industry: 24/7/365 live
operator service, toll free nationwide service, HIPAA compliant, and bilingual
English/Spanish.
Dependable Medical Directory
5040 N 15th Ave # 404
Phoenix, AZ 85015, USA
www.dependabledirectory.com
Contact: Rick Eden, manager, at 602-266-2557 or
rickeden@dependabledirectory.com
Services: Medical Answering Service
Locally owned and operated for 28 years.
Answerphone of America
439 S Center St
Statesville, NC 28677, USA
www.answerphoneofamerica.com
Contact: Jeffrey Lever, VP of sales, at 704-872-1664 or
jeff.lever@answerphoneofamerica.com
Services: Medical Answering Service, Appointment Setting/Reminder
Medical answering service specialists, 24/7 emergency call routing, instaconnect - patient never leaves
the line, and online account management.
Fone 4 Health
4720 NW Boca Raton Blvd, Suite D
105 Boca Raton, FL 33431, USA
www.call4health.com
Contact: Jane Gibson, VP client relations, at 786-573-0107 or
Gibson@fonemed.com
Services: Medical Answering Service,
Telephone Triage
The Fone 4 Health partners provide answering services and registered nurse
triage when required as the after-hours extension for medical practices.
If
you are a medical telephone answering
service and should have been
included in this section, please
sign-up
today. We will add
your information online and also include it the next time we print our Medical Answering Service
directory in AnswerStat magazine.
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