Clinical Solutions News

Clinical Solutions is a trusted provider of decision support and clinical knowledge solutions to healthcare staff (clinicians, doctors, call centre staff and receptionists), providing high-value and low-risk encounters to patients and empowering patients to take a safe and active role in their own care.

Clinical Solutions is a market leader in developing and delivering healthcare decision support solutions. Their multi-channel healthcare CRM solutions are scalable from small healthcare centers to large multi-site national call centers. Their solutions address patient needs, including self-help, contact center triage, and face-to-face channels.

Their solutions provide clients with lower costs, lower clinical risks, higher patient satisfaction and improvement of patient outcomes. They provide a special combination of leadership of the healthcare field and delivery capabilities.  Their customer base covers North America, the United Kingdom, mainland Europe, India, and Australasia.

More information is available at www.clinicalsolutions.com or contact them at 770-813-2100 or enquiries@csdss.com.  Also, look at the Clinical Solutions newsfeed for the latest updates.

Clinical Solutions Focuses on North America Expansion with New Appointment (June 2010)

Clinical Solutions, a clinical decision support provider, appointed Sue Hawkins as senior sales executive for North America.  The move comes at a time when Clinical Solutions continues to roll out its technology and content in North America to deliver clinical information and decision support across a number of channels.

The technology supports a range of scenarios from urgent face-to-face care, telephone triage, physician/service referral, class scheduling, marketing awareness, outbound campaigns, and e-care situations.  Clinical Solutions’ combination of clinical content, software applications, and managed IT infrastructure provides a one-stop-shop to organizations, whatever their size and need.

Sue Hawkins joins Clinical Solutions from McKesson Corporation where she was sales director.  Sue has enjoyed a career spanning more than 22 years in which she has held a wide variety of roles in the areas of sales, account management, sales leadership, and general management.

Xavier Flinois, CEO at Clinical Solutions, comments, “Sue’s appointment is a very timely addition to our team as we accelerate the development of our product portfolio and expansion in North America.  Sue's industry knowledge, relationships, and sales experience will be a key asset to Clinical Solutions."

Clinical Solutions Creates Brand to Extend Market Differentiation (October 2008)

Clinical Solutions announced the brand name of its core software that all products are built upon. InteFleCSTM is the core brand name for all Clinical Solutions products and supports the brand strategy going forward.

Commenting on the launch, Marce Colucci, head of marketing at Clinical Solutions, said that “InteFleCS reflects the characteristics of the business and suits our style and approach with the market – one that creates a unique identity that the market can easily relate to. With our track record over the past six years, we feel this is a perfect platform to drive and develop our solutions in the future.”

InteFleCS is a trademarked name and will be used in all collateral. Each of Clinical Solutions’ individual products will use the InteFleCS brand, including:

• InteFleCS Telephone Triage

• InteFleCS Face to Face

• InteFleCS Long Term Conditions/ Chronic Disease Management

• InteFleCS Web Service / Self Service

• InteFleCS Urgent Care * InteFleCS Bio-Surveillance