Peter DeHaan Publishing News

Peter DeHaan Publishing Inc produces print media and Internet-based publications and periodicals, as well as web-based media and informational sites, including AnswerStat magazine.

They also provide custom magazines and newsletters on behalf of organizations who wish to have a cost-effective and professional print media presence. This can be done at a competitive price and according to your schedule. A complete menu of services and options is available to provide flexible options and packages to meet specific needs and goals. 

Supporting websites are also available, as are email newsletters and other forms of electronic publishing.

Contact Peter DeHaan Publishing Inc at 616-284-1305 or peter@peterdehaan.com.  Also, look at the Peter DeHaan Publishing newsfeed for the latest updates.

RelayHealth Becomes AnswerStat Sponsor (February 2012)

AnswerStat magazine is pleased to announce that RelayHealth is now a Silver Sponsor of AnswerStat magazine. RelayHealth joins the five other official sponsors of AnswerStat magazine, who as industry-leading organizations have put their stamp of approval on the mission and work of AnswerStat.

The six AnswerStat sponsors for 2012 (listed alphabetically) are:

• 1 Call, a division of Amtelco

• Carenet Healthcare Services

• HealthLine Systems, Inc.

• LVM Systems

• RelayHealth

• Startel

AnswerStat salutes these esteemed companies for their support and leadership in the healthcare contact center and telehealth industry. 

AnswerStat & Peter DeHaan Publishing Named a Constant Contact 2010 All-Star (April 2011)

Peter DeHaan Publishing Inc, publisher of AnswerStat magazine and an information provider, has received the 2010 All Star Award from Constant Contact®, Inc., the trusted marketing advisor to more than 400,000 small organizations worldwide.  Peter DeHaan Publishing Inc is one of Constant Contact’s 2010 top performers and most prolific user of its email marketing product.

“We are ecstatic to have been recognized as an email marketing all-star,” stated Peter DeHaan, president of Peter DeHaan Publishing and publisher of AnswerStat magazine.  “We diligently strive to follow industry best practices and to ensure that our email messages are relevant, valuable, and appreciated.  We also work hard to reduce our bounce rate and increase our open and click rates.  Constant Contact has seen those efforts and rewarded us as a result.”

Peter DeHaan Publishing, which also publishes Connections Magazine, Medical Call Center News, and TAS Trader, makes extensive use of email to connect with readers and disseminate information.

“According to Constant Contact statistics, our bounce rate is about half that of other publications,” noted DeHaan.  “Plus, our open rate is 50 percent higher, and our click through rate is 32 percent better.”

Follow AnswerStat magazine on Twitter (December 2010)

AnswerStat is now tweeting!  Find us at twitter.com/answerstatmag.  “Our Twitter account is an extension of our newsfeed and Facebook pages, providing a Twitter-sized summary of what has been posted on these two resources,” stated Peter DeHaan, publisher of AnswerStat magazine.  “Often our tweets are a relevant news headline, followed by the actual URL.”

DeHaan added that “tiny URLs” will not be used in AnswerStat’s tweets, but will instead the actual Web address.  This is because many people are rightfully wary of these space-saving shortcuts, since the destination website is obscured to the user.  “We want AnswerStat readers to be assured that the link they click on is a safe one,” he added.

In addition to Twitter, AnswerStat magazine is also on Facebook and has a newsfeed (newsfeed.answerstat.com).  The newsfeed and Twitter users have the option of receiving updates via an RSS feed or email. 

Medical Call Center Newsletter Launched (June 2009)

The premier issue of Medical Call Center News was recently published and emailed to subscribers of AnswerStat magazine.  The contents included:

• Is Your Medical Call Center A Strategic Weapon?

• Increase Employee Retention By Giving Them a Dose of Nurses' Medicine

• The Real Question About the Economic Crisis

• SDC Solutions Acquired by Amcom Software

• Telehealth Webinar to be Presented by CosmoCom

• Rein In Runaway Health Care Costs

• DIA Launches Online Career Center

• New Service Launched to Pharmaceutical Industry

The e-newsletter is scheduled to be produced six times a year, between the months that AnswerStat magazine is published.  "This will provide another communication vehicle to offer valuable and timely information to those in medical call centers and the telehealth industry," said publisher Peter DeHaan.

Medical Call Center News is available at no cost to anyone in the medical call center and telehealth industry.  It can also be viewed online.  Interested individuals may subscribe to receive future issues and view the premier issue at www.medicalcallcenternews.com.

Medical Call Center News is published by Peter DeHaan Publishing Inc, in conjunction with AnswerStat magazine.  Medical Call Center News is sponsored by Amcom Software.

AnswerStat Launches Industry-Exclusive News and Information Feed (June 2008)

In order to better serve readers and provide an additional means of communication, AnswerStat magazine has launched an industry-specific news and information feed.  Configured much like a typical blog, the newsfeed will provide updates and information to AnswerStat magazine's audience. 

Information will include notices of when new information or sections have been added to the AnswerStat website, exclusive online articles, guest editorials, and selected breaking news.  Of specific importance are notices each time a new issue of AnswerStat magazine is available online for reading, viewing, or printing.  Typically, each issue is added online a week or more before the mailed version is received.

There are three ways of accessing information from the newsfeed.  First, it can be checked manually.  Alternately, readers may sign up to be notified via email of all new information - the goal is no more than one notification per week.  Lastly, there is an option for Aton and RSS newsfeeds.  All three may be accessed at http://newsfeed.answerstat.com/.  There is also a link to the newsfeed on the AnswerStat magazine website under "Info/Resources."

AnswerStat Launches Industry Job Board (April 2008)

AnswerStat magazine, in conjunction with CareerBuilders.com, has launched a Medical Call Center Job Board specifically for the readers of AnswerStat magazine.  The Job Board is located at www.answerstat.com/jobs.  The Job Board includes tools for job seekers - to search for available positions and submit resumes - and for employers to post job openings and quickly search the 1.5 million resumes on file.  Additional tools for job seekers include resume tips, a salary report, career advice, and job alerts.

For fast results, there are quick links to the following job categories that will be of immediate use to many readers of AnswerStat magazine:

• Medical Customer Service

• Call Center Nursing Jobs

• Medical Call Center Jobs

• Medical Call Center Director

• Medical Call Center Managers

• Medical Call Center Supervisors

• Medical Answering Service Agents

• Telephone Service Representative

• Receptionist/Switchboard

• Medical Administrative Assistance

• Telecommunication Manager

• Director of Telecommunications

• Telecommunications Positions

• Medical Information Services

Additionally, the "Quick Job Search" allows for customized queries to be made, both within the healthcare industry, as well as for other industries.

Sponsorship Update (February 2008)

Last summer, AnswerStat magazine embarked on an ambitious project of providing sponsorship opportunities to our key advertisers.  This was in order to establish a predictable, reoccurring advertising base for the magazine.  As official sponsors of AnswerStat magazine, these industry-leading companies have put their stamp of approval on the mission and work of the magazine.

We are pleased to announce that our sponsors for 2008 are:

• SDC Solutions, Inc.

• LVM Systems, Inc.

• HealthLine Systems Inc.

• 1Call, a Division of Amtelco

We profusely thank these esteemed organizations and invite you to join them.  There are still two sponsorship spots available, one at the gold level and the other at the silver level. 

Peter DeHaan Launches Blog (February 2008)

Peter DeHaan, publisher of AnswerStat magazine, Connections Magazine, and the website, ArticleWeekly.com, launched a blog on January 1, simply entitled, "The Musings of Peter DeHaan."

"I had been considering a blog for a couple of years," DeHaan stated.  "The feedback that I receive on my articles and editorials is both affirming and encouraging.  My main concern was wondering if I would have enough worthwhile topics to write about in a blog.  Eventually, I concluded that this was not an issue - and the blog was launched!"

The blog will be similar in scope and tone to Peter's "Vital Signs" column on page 7 of this magazine.  As such, it will serve as a general purpose repository of his thoughts and observations, covering an array of subjects from the personal to the public and everywhere in between.

Read Peter's blog at http://blog.peterdehaan.com/.

New Postal Rates Hits AnswerStat with a 43 Percent Increase (August 2007)

The new USPS rates hit AnswerStat magazine hard, with a 43 percent increase.  To address this, AnswerStat is carefully scrutinizing each copy that is mailed.  Every deserving, qualified person should continue to receive a copy.  However, a diligent quest is underway to identify and remove duplicate and obsolete mailings.

• Let AnswerStat know of extra copies that your organization no longer needs.

• If the address label contains incorrect information, please update it.

• If you are personally receiving multiple copies at different locations, please wean yourself down to one copy and cancel the rest.

• Check your mailing label.  If it says "Please Renew," AnswerStat magazine definitely needs to hear from you if your subscription is to continue.

AnswerStat Adds Vendor Literature Section to Website  (June 2006)

AnswerStat magazine has expanded its website by adding a vendor literature section.  Advertisers in AnswerStat magazine have submitted brochures and literature so that readers may learn more about their products and services.  Additional vendor and product literature will be added as it is made available. 

This library of literature is presented by contact center vendors, who specialize in the teleservices and outsourcing call center industry.  Their information is provided for the benefit and education of our readers and website visitors.  For easy viewing and printing, the literature is formatted as PDF files.

AnswerStat Expands to Include International Distribution  (February 2006)

AnswerStat magazine was originally distributed only in the U.S.  However, from it's inception there has been international interest.  AnswerStat is now accepting international subscription requests for electronic distribution.  Interested readers should go to www.answerstat.com/subscribe to subscribe.

For each issue, an email message will be sent to each subscriber with a link to that issue.  The issues are posted online as PDF files and can be read directly from the computer screen or downloaded for printing or later reading.  Electronic distribution is also available to US-based subscribers.  As an added bonus, PDF files of all issues are available online at www.answerstat.com/issues.

New Article Website Launched  (February 2006)

Peter DeHaan Publishing, Inc, publisher of AnswerStat magazine and Connections Magazine, launched a new website, "Article Weekly," featuring articles of a more general nature that have widespread application and appeal.  "Each month we receive many excellent articles that we can't fit into our print magazines," stated the website's creator, Peter DeHaan.  "Sometimes, we just don't have enough room and other times the content, which is valuable and well-written, is broader than the specific focus of our magazines.  Developing a website to showcase this work seemed to be an excellent solution."

The article website contains over 1,000 articles, with new articles being added weekly.  Topics include: Business, Communications, Customer Service, Humor, Leadership, Legal, Internet, Management, Marketing, Sales, and Self-Improvement.  Several of the articles have been written by authors whose work has appeared in AnswerStat magazine and Connections Magazine.