AnswerStat magazine is the leading magazine published specifically for healthcare call centers.

Contents:

  Home

  Vendors

  Articles

  Subscribe

  Advertise

  News

  Resources

  Search

  About Us

Services:

  Jobs Board

  News Feed and Info

  eNewsletter

  Medical News

Quick Links:

  Events Calendar

  Area Code Info

  Editorial Calendar

  Call Center Glossary

  White Papers

  Submit Content

  Our Sponsors

Call Centers:

  Answering Services

  Triage Call Centers

  Appointment Setting

  Physician Referral

  Other Services

  Signup to be listed

  

  Follow AnswerStat's Newsfeed  Follow AnswerStat on Twitter   Follow AnswerStat on Facebook

 


SDC Solutions News

SDC Solutions, Inc. is committed to combining the most innovative technological concepts with solid traditional values in order to provide its customers and partners with secure, reliable communications, mission critical solutions, and unparalleled customer satisfaction.

SDC, a Division of Amcom SoftwareSDC Solutions, Inc., formerly System Development Company of New Hampshire, is a leading provider of mission critical communications solutions. Through a robust suite of products, including IntelliDESK PC-Based console, IntelliSPEECH Intelligent Virtual Agent, WebSERVICES web-based directory, IPSERVICES IP-based directory, and Emergency Notification, SDC integrates industry standard technologies to provide easy access to centralized directory knowledge. SDC products can be used together as part of a Total Call Handling Solution, or individually based on a customer's needs. Ultimately, SDC helps customers streamline communications, improve customer service and reduce costly errors.

For more information visit Amcom Software.


Amcom Software Acquires SDC Solutions (April 2009)

Amcom Software announced the acquisition of SDC Solutions, Inc. of Manchester, N.H.  The combined companies further strengthen Amcom's position in the market for call center and emergency management software, increasing their customer base and expanding customer solutions.

SDC Solutions' products handle critical communications at healthcare, hospitality, higher education, government, and corporate organizations in the United States.  Said Amcom CEO, Chris Heim, "SDC Solutions has earned a strong presence in the same markets we already serve and excels at providing solutions in the small to mid-sized market.  We're impressed with SDC Solutions' well-regarded software and anticipate remarkable demand for these products from Amcom customers, as well as the market in general.  SDC Solutions enjoys the loyalty of some of the country's finest organizations, and those customers can rest assured that we intend to continue serving their needs as our number one priority."

This acquisition comes at a time when demand is increasing for mission-critical communications solutions for small to mid-sized organizations, especially in the healthcare and hospitality markets.  Regardless of size, hospitals, hotels, and other organizations are finding they need to make sure critical communications are carried out quickly, efficiently, and accurately.

Read more articles relevant to hospital and medical related call centers.

  [Home]     [Vendors]     [Articles]     [Subscribe]     [Advertise]     [News]     [Resources]     [Search]     [About Us]

616-284-1305, answers@AnswerStat.com; © 2003-2012 Peter DeHaan Publishing, Inc.