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SDC Solutions
News
SDC Solutions, Inc. is committed to combining the most
innovative technological concepts with solid traditional values in order to
provide its customers and partners with secure, reliable communications,
mission critical solutions, and unparalleled customer satisfaction.
SDC Solutions, Inc., formerly System Development Company of
New Hampshire, is a leading provider of mission critical communications
solutions. Through a robust suite of products, including IntelliDESK
PC-Based console, IntelliSPEECH Intelligent Virtual Agent, WebSERVICES
web-based directory, IPSERVICES IP-based directory, and Emergency
Notification, SDC integrates industry standard technologies to provide easy
access to centralized directory knowledge. SDC products can be used together
as part of a Total Call Handling Solution, or individually based on a
customer's needs. Ultimately, SDC helps customers streamline communications,
improve customer service and reduce costly errors.
For
more information visit
Amcom Software.
Amcom Software Acquires SDC
Solutions
(April 2009)
Amcom Software
announced the acquisition of SDC Solutions, Inc. of Manchester, N.H.
The combined companies further strengthen Amcom's
position in the market for
call center and emergency
management software, increasing their customer base
and expanding customer solutions.
SDC Solutions' products handle critical communications at
healthcare, hospitality, higher education, government, and corporate
organizations in the United States. Said Amcom CEO, Chris Heim, "SDC
Solutions has earned a strong presence in the same markets we already serve and
excels at providing solutions in the small to mid-sized market. We're
impressed with SDC Solutions' well-regarded software and anticipate remarkable
demand for these products from Amcom customers, as well as the market in
general. SDC Solutions enjoys the loyalty of some of the country's finest
organizations, and those customers can rest assured that we intend to continue
serving their needs as our number one priority."
This acquisition comes at a time when demand is increasing
for mission-critical communications solutions for small to mid-sized
organizations, especially in the healthcare and hospitality markets.
Regardless of size, hospitals, hotels, and other organizations are finding they
need to make sure critical communications are carried out quickly, efficiently,
and accurately.
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relevant to hospital and medical related call centers.
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