Physician Referral

Physician Referral:  Some outsourcing call centers provide physician referral services, in addition to other call center support.  They can make recommendations based on location, specialty, insurance participation, Medicare and Medicaid acceptance, or any other distinguishing characteristic.  Information about those physicians best matching callers' criteria can be given or sent to the callers.  Also, caller data can be obtained and passed on to the referred physicians.

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