|
Software as a Service
Software as a Service: Call center software doesn't necessarily need
to be installed at the call center. Several vendors offer
software on a subscription, or pay-as-you-go basis. This
software is generally accessible via the Internet and goes by various names: ASP
(application software provider) software, Hosted software, Software On-demand,
and most recently, Software as a Service (SaaS). With
Software as a Service, software does not need to be purchased, installed,
maintained, or upgraded at the call center, but is done by the provider at their
location. Software as a Service is an ideal option if: 1) it
will not need to be used often, 2) for a short-term project, 3) to avoid making
a capital purchase, or 4) if the needed hardware is not available for an
in-house installation.
VENDOR
/
CONTACT |
ADDRESS |
PHONE /
FAX |
Vendor Listings by
Category ||
Alphabetical List of all Vendors
|