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IVR (Interactive Voice Response) Systems

IVR Systems: IVR (Interactive Voice Response) systems automate call routing by asking callers to respond to specific questions using the key pad on their telephones.  Based on the touch tone response of the caller, the IVR system routes the caller to the appropriate agent, voice mail box, extension, or department.  Some IVR systems also allow the caller to speak their response, as well as use their keypad.  Automated attendant ("press one for sales…") is a feature of most IVR systems.  Voice mail is another common feature (and conversely, many voice mail systems also include an IVR option).

VENDOR /
CONTACT

ADDRESS
PHONE / 
FAX

1Call (division of Amtelco)
   email
   view news, spotlight
4800 Curtin Drive
McFarland, WI  53558
p: 800-356-9148
f:  608-838-8367

LVM Systems
    contact: Robert Cluff
    view news, spotlight
4262 E. Florian Avenue
Mesa, AZ  85206
p: 480-633-8200
    x223

OnviSource

     view news

1255 W 15th St Ste 620 Plano, TX 75075 p: 800-311-3025
    469-241-9200

RelayHealth, a McKesson Company
     view news & spotlight
4343 N Scottsdale Ste 150
Scottsdale, AZ 85251
p: 800-345-3342
    602-369-8599

SDC Solutions Inc
     Detta Donoghue
     view news, spotlight
835 Hanover St Ste 305 
Manchester, NH 03104
p: 603-629-4242

Vocantas Inc
  Contact: Carole LaPorte

200-750 Palladium Dr
Ottawa, ON, K2V 1C7 Canada

p: 613-271-8853


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