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Voice Logging Recorder Providers

Voice Logging Recorders: Voice logging recorders, or call recorders, are used extensively by call centers as a means for agent training, caller verification, and dispute resolution.  Recordings are indexed and searchable by a variety of parameters, including time and date, agent, caller ID, trunk or port (for troubleshooting), call length, and so forth.  Some call loggers continuously record all headset audio, whereas others only record calls; some systems allow for either option.  Once recorded, calls are saved in digital format, where they can be later stored, sorted, emailed to clients, deleted, and archived for long-term storage.

VENDOR / CONTACT ADDRESS PHONE

1Call (division of Amtelco)
   email
   view news, spotlight
4800 Curtin Drive
McFarland, WI  53558
p: 800-356-9148
f:  608-838-8367

Amcom Software

     view news, spotlight

10400 Yellow Circle Dr Ste100

Eden Prairie, MN 55343

p: 800-852-8935
    952-230-5200

OnviSource

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1255 W 15th St Ste 620 Plano, TX 75075 p: 800-311-3025
    469-241-9200

Startel,
   view news, spotlight

16 Goodyear Ste # 125

Irvine, CA 92618-3760

p: 800-782-7835
    949-863-8714

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