Contents:

  Home

  Vendor Guide

  Articles

  Subscribe

  Advertise

  Info / Resources

  Search

  Contact Us

 

Services

Directories:

   Answering Services

   Triage Call Centers

   Signup to be listed

Jobs Board <<< New!

News Feed and Info

 

Quick Links

Area Code Info

Events Listing

Call Center Glossary

Editorial Calendar

White Papers

Our Sponsors

 

 

Voice Logging Recorders

Voice Logging Recorders: Voice logging recorders, or call recorders, are used extensively by call centers as a means for agent training, caller verification, and dispute resolution.  Recordings are indexed and searchable by a variety of parameters, including time and date, agent, caller ID, trunk or port (for troubleshooting), call length, and so forth.  Some call loggers continuously record all headset audio, whereas others only record calls; some systems allow for either option.  Once recorded, calls are saved in digital format, where they can be later stored, sorted, emailed to clients, deleted, and archived for long-term storage.

VENDOR /
CONTACT

ADDRESS
PHONE / 
FAX

1Call (division of Amtelco)
   email
   view news, spotlight
4800 Curtin Drive
McFarland, WI  53558
p: 800-356-9148
f:  608-838-8367

OnviSource

     view news

1255 W 15th St Ste 620 Plano, TX 75075 p: 800-311-3025
    469-241-9200

Startel,
   Dan Feis
   view news, spotlight
17661 Cowan Ave
Irvine, CA 92614
p: 800-782-7835
    949-863-8714


You Can Be Listed Here!
  Call Valerie, 866-668-6694 for more information.

Vendor Listings by Category || Alphabetical List of all Vendors

 
 

  [Home]     [Articles]     [Vendor Guide]     [Subscribe]     [Advertise]     [Info/Resources]     [Search]     [Contact Us]

866-668-6695, answers@AnswerStat.com; © 2003-2008 Peter DeHaan Publishing, Inc.; (Privacy Statement)