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On-Call Software
On-Call Software: On-call software
allows for on-call personnel to be scheduled, so that call center agents can
know who is on-call for a specific day and time.
Automatic dispatching is often an option, based on the on-call persons'
preferences and using their pre-programmed phone numbers and email addresses.
Typically the software allows for primary and backup on-calls to be
entered or it can rotate through a list. When
the software is web-enabled, clients and end-users can access it though a secure
Website to make changes, update information, make their own schedules, and print
reports.
| VENDOR
/
CONTACT |
ADDRESS |
PHONE |
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OnviSource
view
news |
1255 W
15th St Ste 620 Plano, TX 75075 |
p:
800-311-3025
469-241-9200 |
Startel,
view
news,
spotlight |
16
Goodyear Ste # 125
Irvine, CA 92618-3760 |
p:
800-782-7835
949-863-8714 |
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