Physician Referral Software

Physician Referral Software: Physician referral software allows call center agents to make doctor referral recommendations based on specific criteria, such as location, specialty, insurance participation, Medicare and Medicaid acceptance, and any other distinguishing characteristic.  Information about physicians matching callers' criteria can be given or sent to callers.  Also, caller data can be obtained and passed on to the referred physicians.  Many software packages also provide a means to make appointments for the doctor.

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