Upcoming Issues of AnswerStat, the information hub for healthcare contact center news and resources

June 2020:
Feature Focus: Telehealth and Remote Diagnosis
Deadline: May 28; Issue Sent: June 2

August 2020:
Feature Focus: Readmission Reductions
Deadline: July 30; Issue Sent: August 4

October 2020:
Feature Focus: Care Management
Deadline: October 1; Issue Sent: October 6

December 2020:
Feature Focus: Revisiting Work at Home Contact Center Work
Deadline: November 26; Issue Sent: December 1

February 2021:
Feature Focus: Using the Contact Center instead of the ED
Deadline: January 28; Issue Sent: February 2

(View Article and Press Release guidelines)

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