Peter Lyle DeHaan Amtelco and their 1Call healthcare division announced the release of an updated Apple Interface for version 7.0 of their miSecureMessages secure messaging app This revamped … Read more
Read the November 2023 issue of Medical Call Center News. Medical Call Center News is an e-newsletter published by AnswerStat magazine. Please tell your coworkers about Medical Call Center News. Thank … Read more
Read the October 2023 issue of AnswerStat, the information hub for healthcare contact centers. Feature Content: Nurse Triage for Morbidity and Mortality, by Ravi K. … Read more
By Ravi K. Raheja, MD The healthcare industry continues to suffer a labor shortage that could have considerable long-term effects, with some estimates showing the … Read more
Address These Critical Items to Better Retain Staff and Serve Callers By Peter Lyle DeHaan, PhD Operating a successful call center in the healthcare industry … Read more
Improving On-Call Communication Delays and Code Call Workflows with Web-Based Platforms By Nicole Limpert Swedish Health Services was founded as Swedish Hospital in 1910 by … Read more
Read the September 2023 issue of Medical Call Center News. Medical Call Center News is an e-newsletter published by AnswerStat magazine. Please tell your coworkers about Medical Call Center News. Thank … Read more
Save Lives and Lower Healthcare Costs By Ravi K. Raheja, MD We recently discussed why a nurse triage service is important for helping patients avoid unnecessary … Read more
Read the August 2023 issue of AnswerStat, the information hub for healthcare contact centers. Feature Content: Embracing Digital Transformation, by Mark MontgomeryEmbracing digital transformation can … Read more
Sarah Schmelzel and Amy Bockerstette to Represent Healthcare Contact Center Provider LVM Systems, a healthcare contact center solutions leader since 1988, supports women’s athletics by … Read more