Call 4 Health CEO Joe Pores Receives Excalibur Award
The Sun Sentinel honored six business leaders with its annual Excalibur Award, including Call 4 Health’s CEO Joe Pores. The Excalibur awards recognize outstanding contributions … Read more
The Sun Sentinel honored six business leaders with its annual Excalibur Award, including Call 4 Health’s CEO Joe Pores. The Excalibur awards recognize outstanding contributions … Read more
Amtelco, a leading supplier of communication technologies and software communications applications for more than forty years, announced that its Genesis Intelligent Series solution is compliant … Read more
By Tom Curtin Hospital communication systems are complex. Yet, many hospitals select one communications method, secure messaging, in the hopes that a texting solution or … Read more
By Ravi K. Raheja, MD Telephone triage nurses play a critical role in suicide prevention and serve as the first point of contact for callers … Read more
Read the April issue of AnswerStat, the information hub for healthcare contact centers. Feature Content: Homelessness in America: How Can Your Contact Center Help?, by … Read more
Using Data Analytics to Improve Value-Based Care As practices and organizations move to value-based care, medical call centers can play a crucial role in improving … Read more
Get the latest info in the book How to Start a Telephone Answering Service. Industry veteran Peter Lyle DeHaan released his insider’s guide to starting … Read more
By Nicole Limpert A person medically underserved is someone who does not have health insurance. Estimates from the Centers for Disease Control and the National … Read more
By Mark Dwyer This story hits close to home, because it involves my family members. I share it to illuminate where the call center is … Read more
By Traci Haynes MSN, RN, BA, CEN, CCCTM Homelessness in America occurs in every state and has many causes. According to the January 2017 Point-in-Time … Read more