Spotlight on the TeamHealth Medical Call Center
In today’s world, the rapidly evolving healthcare industry has placed its focus on providing access to high quality, patient-centric care, with an unprecedented emphasis on … Read more
In today’s world, the rapidly evolving healthcare industry has placed its focus on providing access to high quality, patient-centric care, with an unprecedented emphasis on … Read more
By Bronson Tang A call center is a team of frontline staff who answer phone calls and gather data. It’s a centralized department that handles … Read more
By Allison Hart From clinical process enhancements to facility improvements, there are many ways to drive better healthcare experiences for patients. One key area is … Read more
1Call Seminar Draws Healthcare IT and Communication Professionals from Across the United States The 1Call Division of Amtelco completed their most successful 1Call Leadership and … Read more
By Daymon Smith As the healthcare landscape shifts toward a value-based care model, consumers and patients are taking more responsibility for their individual health. The … Read more
Read the August issue of AnswerStat, the information hub for healthcare contact centers. Feature Content: Utilizing Peer Review to Minimize Risk in a Medical Call … Read more
A Brand is Only as Good as the Company and Staff Behind It By Peter Lyle DeHaan, PhD A company I do business with just … Read more
By Mark Dwyer Peer review is a method of examining the quality of nursing care in terms of structure, process, and outcome. The American Nurses … Read more
By Nicole Limpert Despite the care most of us take to protect our credit card information, credit card fraud is the most common form of … Read more
1Call, a leader in developing software solutions and applications designed for the specific needs of the healthcare call center marketplace, is pleased to announce that … Read more