Startel Taps Derek Borz as New Eastern Regional Healthcare Sales Manager
Startel Corporation expanded its sales team with the addition of Derek Borz, as healthcare sales manager for the eastern region. Borz has twenty years of … Read more
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Using Mobile Apps to Engage Patients
By Ravi Raheja, MD Telehealth and mobile applications are changing the way healthcare is delivered. A recent Pew Research study found that about 77 percent … Read more
Healthcare Uncertainty and Optimism
Whatever the future throws at us, the healthcare contact center industry will respond with excellence By Peter Lyle DeHaan, PhD The healthcare industry in the … Read more
Mobile Apps and Telehealth: Another Channel for Reaching Your Audience
By Sue Altman-Riffel Healthcare contact centers have acted as the communication and wayfinding hub between their sponsoring organizations and the audiences they serve. In the … Read more
Vendor Spotlight: TriageLogic Expands Telehealth’s Reach to Help Your Employees
TriageLogic® believes no one should delay care because physicians are unavailable or the ER is too expensive. That is why earlier this year, TriageLogic launched … Read more
Do Mobile Apps Belong in Telephone Triage?
By Mark Dwyer Being a “digital immigrant,” whose knowledge and comfort with mobile apps is admittedly deficient, over the past thirty years I have championed … Read more
Medical Apps and their “Application” in the Clinical Contact or Monitoring Center
By Traci Haynes, MSN, RN, BA, CEN Mobile technology is growing exponentially. Hardly a day goes by when there isn’t information on a new medical … Read more
Registration Open for 1Call Leadership and Training Seminar
1Call announced the opening of registration for the Eleventh Annual 1Call Leadership and Training Seminar. The conference will be held September 12-14, 2017, at The … Read more