October/November 2020 Issue of AnswerStat
Read the October issue of AnswerStat, the information hub for healthcare contact centers. Feature Content: Remote Health Monitoring and Care Management, by Nicole LimpertRemote health … Read more
Read the October issue of AnswerStat, the information hub for healthcare contact centers. Feature Content: Remote Health Monitoring and Care Management, by Nicole LimpertRemote health … Read more
Understand Your Purpose in Working at a Healthcare Call Center By Peter Lyle DeHaan, Ph.D. You work in a healthcare call center. Why? The most … Read more
Traci Haynes, MSN, RN, BA, CEN, CCCTM The need for care management continues to grow exponentially in the United States. The ever-increasing number of chronic … Read more
By Nicole Limpert Healthcare providers can remotely manage the health of their patients thanks to advancements in monitoring and communication technologies. Telehealth technology and hospital … Read more
Dr. Ravi Raheja Hospitals, specialty clinics, and other healthcare organizations are no longer leery of telemedicine and are in fact expanding to provide quality services … Read more
4 Steps to Charting an Empathetic Experience By Srikanth Lakshminarayanan Imagine you are in the hospital after an emergency appendectomy, and you have a simple … Read more
Keona Health Inc., a healthcare CRM and patient access platform announced that Assistance Services Group, a Sykes Company, experienced enormous spikes in volume for its 235 call … Read more
As the COVID pandemic rapidly evolved, TriageLogic jumped into overdrive to help new and existing clients handle the coronavirus outbreak. They saw call volume skyrocket … Read more
TriageLogic has been working with device companies to provide monitoring of dashboards and evaluation of patients with abnormal readings. They can provide coverage 24/7 or … Read more
Read the August issue of AnswerStat, the information hub for healthcare contact centers. Feature Content: Reducing Hospital Readmissions with Simple Post-Discharge, by 1CallA discharge call … Read more