Keona Health Adds Two Industry Veterans
Keona Health, the innovative developer of Health Desk, an AI-driven healthcare CRM, and patient access platform, announced that Gina Tabone, VP strategic partnerships, and Darin … Read more
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Remote Patient Monitoring: A Worthwhile Investment
By Dr. Ravi Raheja Remote patient monitoring is part of a new era of medical technology. In the wake of the COVID-19 pandemic, remote services … Read more
TriageLogic Announces Free 30-Day Trial of Telephone Triage Software
TriageLogic® announces a free thirty-day trial of their telephone triage software, MyTriageChecklistTM, for medical organizations. This software is web-based, and it includes triage protocols developed … Read more
Vendor Spotlight on Pulsar360
Pulsar360, Inc. is a Colorado-based company, with origins dating back to 2001. It’s one of the oldest VoIP service companies in the United States and … Read more
Tap Outsource Call Centers to Lighten the Load
Consider Outsourcing to Better Manage Call Traffic and Increase Availability By Peter Lyle DeHaan, Ph.D. As your healthcare call center grapples to deal with more … Read more
Reducing Hospital Readmissions with Simple Post-Discharge
By 1Call Each year, approximately 16 percent of patients in United States hospitals are readmitted within thirty days of discharge. Readmissions and the additional treatments … Read more
1Call’s Call Center Link App Available in Epic App Orchard
1 Call, a division of Amtelco, announced its Call Center Link application is now available in the Epic App Orchard. The application can reduce hospital … Read more
June/July 2020 Issue of AnswerStat
Read the June issue of AnswerStat, the information hub for healthcare contact centers. Feature Content: The Future of Healthcare is Here with Help from Telehealth … Read more
Stand Out: Define Your Distinguishing Difference
Discover What Makes Your Call Center Unique By Peter Lyle DeHaan, Ph.D. What does your healthcare contact center stand for? How do you stand out … Read more
Telehealth in Uncertain Times
By Traci Haynes The COVID-19 pandemic has placed telehealth at the forefront in providing healthcare services. It has forced changes in the environments in which … Read more