American Academy of Ambulatory Care Nursing to Host Virtual 2020 Conference
The pandemic has intensified the need for nurses to have the most up-to-date education possible. To ensure that they stay informed about such topics as … Read more
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1Call Vendor Spotlight
1Call’s mission: Working together to provide the very best communication product solutions, backed by the best support available. Since 1976, Amtelco has provided innovative communication … Read more
The Future of Healthcare is Here with Help from Telehealth and Hospital Call Centers
By Nicole Limpert Those of us in the healthcare communication field already know the value of telehealth and virtual care. As the COVID-19 pandemic evolved, … Read more
COVID-19 Hotline Screens Patients and Connects Them to Physicians
The governor of New Jersey has decided to offer a COVID-19 hotline in the state to help address the pandemic and the challenges it brings. … Read more
Patient Symptoms and Outcomes as the COVID-19 Epidemic Deepens in the USA
Lessons from Nurse Triage Calls By Dr. Ravi Raheja, MD As the coronavirus pandemic progresses, nurse triage plays a critical role in helping healthcare organizations, … Read more
Amtelco Wins Top Workplaces 2020 Award
Amtelco received a Top Workplaces 2020 honor and a special award for work/life flexibility by The Wisconsin State Journal. These awards are based solely on … Read more
April/May 2020 Issue of AnswerStat
Read the April issue of AnswerStat, the information hub for healthcare contact centers. Feature Content: Coronavirus and the Healthcare Call Center, by Mark DwyerCOVID-19 has … Read more
Protocols Updated to Cover Coronavirus
To address Coronavirus concerns, Doctors Schmitt and Thompson have updated their Clinical Content protocols. The coronavirus protocols include appropriate questions to screen patients who may … Read more
TriageLogic Implements Emergency COVID-19 Hotlines and Remote Care Solutions
TriageLogic announced easy-to-implement solutions that hospitals, medical organizations, and health centers can use for patient care during the COVID-19 crisis. As the healthcare sector adapts … Read more
Implementing Virtual Call Centers with Telehealth Systems to Address COVID-19
TriageLogic announced a quick-to-deploy and easy-to-use telehealth system with a virtual call center that hospitals, medical organizations, and health centers can use for patient care … Read more