Nurse Triage for Morbidity and Mortality
Save Lives and Lower Healthcare Costs By Ravi K. Raheja, MD We recently discussed why a nurse triage service is important for helping patients avoid unnecessary … Read more
Articles from AnswerStat
Save Lives and Lower Healthcare Costs By Ravi K. Raheja, MD We recently discussed why a nurse triage service is important for helping patients avoid unnecessary … Read more
By Nicole Limpert We have all seen reports and heard stories about how nurses have left the medical field amid the pandemic. In truth, the … Read more
Make Sure Each Piece of Contact Center Technology Works as a Seamless System By Peter Lyle DeHaan, Ph.D. In continuing our series on call center … Read more
By Mike Hill If you are like most companies, you have a mix of employees working full-time from the office and others working full-time from … Read more
Using Technology to Support a Strong Patient Access and Retention Strategy By Mark Dwyer Today, interoperability and integration are standard must-haves for successful healthcare contact … Read more
By Nicole Limpert One of the United States’ oldest pediatric hospitals, recently recognized by the News and World Report, and named one of Healthcare’s “Most … Read more
Pursue Agent Cross Training to Produce Better Outcomes and Improve Efficacy By Peter Lyle DeHaan, Ph.D. In my article “Integrate Your Call Center” I discussed … Read more
LVM Systems Releases LVM One v1.5 LVM Systems announces the release of version 1.5 of its flagship LVM One healthcare contact center solution. For the … Read more
Integrating with Epic’s Electronic Medical Records to Save Time and Enhance Patient Caller Experience By Nicole Limpert State University of New York (SUNY) Upstate Medical … Read more
How Telehealth Nurses Can Use Triage Protocols to Address All Three By Ravi K. Raheja, MD Since COVID-19 restrictions have been eased, this fall is … Read more