LVM Systems Scores Big in Customer Satisfaction Ratings
Since its formation in 1988, LVM Systems has held customer service as one of its cornerstones and a key differentiator in their healthcare call center … Read more
News for the healthcare contact center industry
Since its formation in 1988, LVM Systems has held customer service as one of its cornerstones and a key differentiator in their healthcare call center … Read more
Children’s Physician Network (CPN) will again host this annual national meeting focused on telephone care. The conference will be Thursday and Friday, September 30-October 1, … Read more
The 1Call Division of Amtelco recently held a series of online training sessions. 1Call customers had the opportunity to attend sessions from their own offices, … Read more
The American Academy of Ambulatory Care Nursing (AAACN) will hold its annual conference on May 4-7, 2010, at the Riviera Hotel, in Las Vegas, Nevada. … Read more
Home Telehealth Limited, a UK provider of telehealth solutions and disease management services, has set up of a primary healthcare project in Chongqing, China to … Read more
BlueVolt updated its free H1N1 online course, “Swine Flu and You.” The course is a quick way to teach people how to reduce their exposure … Read more
Michele Shuster, of MacMurray, Petersen & Shuster LLP, reminds call centers that on September 1, 2009 the FTC’s prohibition against sending prerecorded solicitation messages without … Read more
Ambs Call Center and HIT Application Solutions have successfully developed bidirectional integration between the HIT Notifi critical test result management application and the Ambs Call … Read more
TeamHealth Medical Call Center (THMCC) announced its preparation strategy for increased calls related to H1N1 influenza or “swine flu.” The call center’s patient triage protocols … Read more
The 1Call Division of Amtelco announced a number of significant new enhancements for the RED Alert Emergency and Event Notification system. RED Alert gives organizations … Read more