H1N1 Swine Flu Tracker on Google Maps
On Google Maps there has been posted a H1N1 Swine Flu tracker map. With color-coded pinpoints it locates confirmed (or probable) cases of H1N1 Swine … Read more
News for the healthcare contact center industry
On Google Maps there has been posted a H1N1 Swine Flu tracker map. With color-coded pinpoints it locates confirmed (or probable) cases of H1N1 Swine … Read more
The Annual MediLink UK Innovation Awards were recently held at the Haberdashers Hall in London. The Awards celebrate the achievements of the UK health technology … Read more
The 1Call Division of Amtelco introduced the Synergy HL7 system, instantly communicating HL7 data to the personnel that need it. Synergy HL7 is a performance … Read more
LVM Systems, a long time provider of installed call center software, now offers a fully hosted solution, Virtual Call Center. Their E-Centaurus software is available … Read more
The 1Call Division of Amtelco announced that its Red Alert Emergency and Event Notification system now features industry-standard ESRI® and Google™ mapping capabilities, significantly enhancing … Read more
Amcom Software announced the next generation of its Commtech Messenger wireless messaging system. This enhanced version improves users’ ability to connect virtually all crucial alert … Read more
First contact resolution has a big impact on every call center. In today’s economy it is more important than ever to present solutions that return … Read more
Amcom Software announced the acquisition of SDC Solutions, Inc. of Manchester, N.H. The combined companies further strengthen Amcom’s position in the market for call-center and … Read more
GN Netcom announced a voluntarily recall of Lithium-ion batteries, from ATL, that are used in GN9120 wireless headsets and sold from January 2005 through September … Read more
Traci Haynes, MSN, RN, BA, CEN, has been elected national president-elect of the American Academy of Ambulatory Care Nursing (AAACN) for 2009-10. Along with Haynes, … Read more