The April/May 2010 issue of AnswerStat magazine:
- Vendor Spotlight on Amcom Software: Connecting People and Systems Through Unified Communications
- Peter DeHaan’s Vital Signs: Go for the Green
- Streamlining Public Health Care Appointments with IP Contact Center Technology
- Preparing for the Pandemic: A Retrospective Review of a Call Center’s Vital Role
- HIPAA, HITECH, and Your Call Center
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