The February/March 2011 issue of AnswerStat magazine:
You may access it with our digital magazine viewer or read the articles from our website:
- A Return to Civility
- Peter DeHaan’s Vital Signs: High Unemployment Results in a “Buyer’s Market”
- Making Sense of “Slanguage” in Text Analytics
- Vendor Spotlight on Startel Corporation: Technology and Solutions Provider for Healthcare Contact Centers
- Healthcare and Outsourcing
- Case Study: Hospital Uses Speech Recognition and Call Center Automation to Cuts Cost and Improve Service
AnswerStat is the information hub for healthcare contact center news and resources, published specifically for hospital and medical contact centers and distributed free to qualified readers, decision makers, and influencers at hospitals and healthcare contact centers worldwide.
Contact us for more information.