August/September 2020 Issue of AnswerStat

Read the August issue of AnswerStat, the information hub for healthcare contact centers.



Feature Content:

Reducing Hospital Readmissions with Simple Post-Discharge, by 1Call
A discharge call center program helps hospitals avoid or reduce Medicare readmission rate penalties and helps patients improve their post-discharge care management and health . . . read more >>

Vital Signs: Tap Outsource Call Centers to Lighten the Load, by Peter Lyle DeHaan, PhD
In our ever-changing world, outsourcing is a viable option that warrants careful consideration—especially now . . . read more >>

Vendor Spotlight on Pulsar360
In addition to providing powerful telecom solutions to healthcare call centers, Pulsar360 offers disaster recovery solutions and carrier-grade services . . .  read more >

Remote Patient Monitoring: A Worthwhile Investment, by Dr. Ravi Raheja
See how remote patient monitoring helps lower costs, deliver continuous quality care, and alleviate doctor workloads . . . read more >>

Ten years ago: The Importance of the Contact Center in Mission-Critical Hospital Communications, by Gerard Shallo
A hospital’s call center is the first level of contact with the outside population and potential customer base. Don’t underestimate the critical communication role they play . . . read more >>

Industry News

1Call’s Call Center Link App Available in Epic App Orchard
TriageLogic Announces Free 30-Day Trial of Telephone Triage Software
Keona Health Adds Two Industry Veterans

Marketplace Directory: AnswerStat Directory of leading Healthcare Contact Center vendors:

Ameridial healthcare solutions
Call 4 Health
Startel
AccessNurse, A TeamHealth Company
American Academy of Ambulatory Care Nursing (AAACN)Pulsar360
Keona Health

About AnswerStat
AnswerStat is the information hub for healthcare contact center news and resources, published specifically for hospital and medical contact centers and distributed free to qualified readers, decision -makers, and influencers at hospitals and healthcare contact centers worldwide.

Contact us for more information.