The December 2009/January 2010 issue of AnswerStat magazine:
- AnswerStat Buyers Guide
- Peter DeHaan’s Vital Signs: Would You Buy Shoes from This Man?
- Advocate Medical Group Improves Customer Service Through Call Recording and Monitoring
- Vendor Spotlight on 1Call, a Division of Amtelco
- An Old Dog Can Teach You New Tricks
- Presbyterian Health Transforms the Customer Experience in Healthcare
- Case Study: Call Center Case Study: excelleRx
AnswerStat is the information hub for healthcare contact center news and resources, published specifically for hospital and medical contact centers and distributed free to qualified readers, decision makers, and influencers at hospitals and healthcare contact centers worldwide.
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