The December 2012 / January 2013 issue of AnswerStat magazine:
You may access it with our digital magazine viewer or read the articles from our website:
- Annual AnswerStat Buyers Guide
- Peter DeHaan’s Vital Signs: Social Media in the Call Center
- Guest Column: Selecting a Healthcare Call Center Platform for the Present…and the Future
- Spotlight on Healthline Systems: In an Era of Industry Transformation, EchoAccess Offers a Solution
- The Importance of CTI in Healthcare Call Centers
- The Expanding Markets for Health Call Centers
- Case Study: Medical TAS Advances
Please thank our sponsor Ambs Call Center who makes this paperless distribution of AnswerStat magazine possible.
AnswerStat is the information hub for healthcare contact center news and resources, published specifically for hospital and medical contact centers and distributed free to qualified readers, decision makers, and influencers at hospitals and healthcare contact centers worldwide.
Contact us for more information.