Read the December issue of AnswerStat, the information hub for healthcare contact centers.
Feature Content:
2018 Annual AnswerStat Buyers Guide
Check out our healthcare call center vendors in our annual buyers guide. Joining them this year is our new sponsor, Call Center Sales Pro. read more >>
1Call, a Division of Amtelco
AAACN – American Academy of Ambulatory Care Nursing
Ambs Call Center
Ameridial, Inc
Call 4 Health
Call Center Sales Pro
Citra Health Solutions
Echo, a HealthStream Company
LVM Systems Inc
Professional Teledata
Startel Corporation
TeamHealth Medical Call Center
TriageLogic, LCC
Vital Signs: Prepare Now to Make Next Year a Great One, by Peter L DeHaan, PhD Before we say goodbye to this year and welcome in the next, we should take time to envision what we want next year to be like, to plan and to prepare so that it’s a really great year. First, I recommend… read more >>
Vendor Spotlight: Call Center Sales Pro Specializes in the Healthcare Niche Call center experts help achieve results-driven outcomes for medical call centers Often the telephone serves as a patient’s entry-point into a health system, preparing them to receive a lifetime of healthcare services. And Call Center Sales Pro is ready to help healthcare providers navigate this ever-evolving reality for their call center… read more >>
Guest Column: From Efficiency to Experience: Three Major Benefits of a Medical Call Center Partnership, by Karen Brown Organizational effectiveness is vital to the healthcare industry, which continues to experience increasing operating costs and smaller bottom lines. Medicare expansion and the ACA have contributed to significant… read more >>
How to Make Your Telemedicine Services Successful, by Dr. Ravi Rajeha Hospitals, specialty clinics, and other healthcare organizations are no longer leery of telemedicine and are in fact expanding to provide quality services and generate revenue. With this growth and success, there are many telemedicine options available… read more >>
Why, after 30 Years, I Still Look Forward to Going to Work, by Mark Dwyer Reflecting on the past thirty plus years, I remain motivated knowing my efforts have positively affected millions of peoples’ lives worldwide. This is also true for many of you. Let me explain by sharing my personal experience… read more >>
Ten years ago: Be the Best of the Best, by Nancy Friedman, Telephone Doctor Customer service is a hot topic. Pick up any ad for any industry and there’s probably a line of type or two of how well you’ll be treated. Usually the advertisement reads, “We’re the best,” or “Service is our middle name,” or something like that… read more >>
Marketplace Directory:AnswerStat Directory of leading Healthcare Contact Center Vendors:
About AnswerStat
AnswerStat is the information hub for healthcare contact center news and resources, published specifically for hospital and medical contact centers and distributed free to qualified readers, decision makers, and influencers at hospitals and healthcare contact centers worldwide.
