December 2022 Issue of AnswerStat

Read the December 2022 issue of AnswerStat, the information hub for healthcare contact centers.

Feature Content:

DEC 2022 TOC

Case Study: MD Anderson Cancer Center, the Technical Side of Operators Working from Home by Nicole Limpert
At MD Anderson Cancer Center, having a redundancy of operators on-site ensures normal operations without any interruptions. . .  << read more >>

Vital Signs: Integrate Your Call Center, by Peter Lyle DeHaan, PhD
Pursue these integration initiatives to make your call center operation more effective and be a better place to work. . .  << read more >>

Guest Column: Who Owns Me? by Robert Kobek
Work with the patient throughout their journey by asking them about their experiences and use that information to enhance the patient experience. << read more >>

Ten Years Ago: The Expanding Markets for Healthcare Call Centers, by Monica Corbett
Healthcare call centers can become the nerve centers and personnel resource for the telehealth industry. . .  << read more >>

Industry News

Marketplace Directory: AnswerStat Directory of leading Healthcare Contact Center vendors:

LVM - Healthcare Contact Centers
Startel first impressions are everything
Keona Health
Patients Count: Enterprise patient feedback solution

About AnswerStat
AnswerStat is the information hub for healthcare contact center news and resources, published specifically for hospital and medical contact centers and distributed free to qualified readers, decision -makers, and influencers at hospitals and healthcare contact centers worldwide.

Contact us for more information.