The February/March 2014 Issue of AnswerStat Magazine, covering healthcare call centers:
You may access it with our digital magazine viewer or read the articles from our website:
- Employee Rivalry: Five Tips for Managing Dueling Staffers
- Peter DeHaan’s Vital Signs: Is Your Call Center Your Organization’s Best-Kept Secret?
- Outsource Call Center Listing: Directory of Healthcare Call Centers Offering Medical Answering Service
- Guest Column: Seven Deadly Contact Center Sins for Supporting Population Health Management
- The Role of Call Centers Under the New Healthcare Law
- Five Critical Success Factors for Work-at-Home Agents
- Contact Center Misconceptions About Social Media
- Fourteen Web Chat Tips for 2014
- Battle Burnout: Address the Six Motivators for Enjoying Work
- Five Qualities of a Lasting Leader
AnswerStat is the information hub for healthcare contact center news and resources, published specifically for hospital and medical contact centers and distributed free to qualified readers, decision makers, and influencers at hospitals and healthcare contact centers worldwide.
Contact us for more information.