The June/July 2019 Issue of AnswerStat

Read the June issue of AnswerStat, the information hub for healthcare contact centers.

Feature Content:

June 2019

Using an Outsourced Telephone Triage Service for Suicide Prevention, by Ravi K. Raheja, MD
Suicide calls can be difficult, but with proper training, protocols, and disposition, telephone triage nurses save lives, one call at a time.… read more >>

Vital Signs: Offer Learning Opportunities to Better Retain Staff, by Peter Lyle DeHaan, PhD
Providing staff with learning opportunities will extend retention, increase job satisfaction, and improve performance.… read more >>

Vendor Spotlight on 1Call, a Division of Amtelco
1Call and Amtelco will continue to develop new innovative solutions, just as they have for the past forty years.… read more >>

Five Tips for Hospitals When Purchasing a Secure Messaging App, by Tom Curtin
A stand-alone secure messaging app, or messaging app company, can’t address all the communication pain points within a hospital. However… read more >>

Use Telehealth to Extend Healthcare and Save Money, by Nicole Limpert
Telehealth can connect patients with expertise in real-time and enable computer-assisted medical procedures in remote locations by specialists thousands of miles away… read more >>

Ten years ago: Cut Costs and Improve Care with Nurse Call Integration by Chris Heim
Discover the many benefits that fully integrated communications solutions can provide to medical facilities… read more >>

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About AnswerStat
AnswerStat is the information hub for healthcare contact center news and resources, published specifically for hospital and medical contact centers and distributed free to qualified readers, decision makers, and influencers at hospitals and healthcare contact centers worldwide.

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