The October/November 2013 issue of AnswerStat magazine:

You may access it with our digital magazine viewer or read the articles from our website:

• Preparedness Planning: Three Vital Steps
• Minimizing Communications Downtime During Natural Disasters
• Peter DeHaan’s Vital Signs: Do You Like Social Media?
• Vendor Spotlight: 1Call, a Division of Amtelco
• Engage Your Workforce to Move Past “Us Versus Them”
• The Successful EHR: Provider Input is an Integral Part of Development, Selection, and Implementation
• Using Remote Interpreting to Enhance Healthcare Call Center Communications
• Case Study: Saving Lives with Telephone Triage
• Tips to Reduce New Agent Turnover
• Call Center Opportunities in Affordable Care Act Enrollment

Please thank our sponsor Notify MD who makes this paperless distribution of AnswerStat magazine possible.

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