1Call Adds Sales Staff; Exhibits at Cisco Live 2011

1Call, a division of AmtelcoThe 1Call Division of Amtelco announced the addition of three sales representatives to the healthcare and higher education sales team.

  • Bobby Bennett is the new regional sales manager in Oklahoma.  He will also continue to work with call centers in the southeast.  Bobby can be reached at 877-775-2615 or bbennett@1call.com.
  • Mel Carter is the new regional sales manager for Texas.  He will also continue to work with Red Alert customers and customers in the hospitality market.  Mel can be reached at 800-356-0841 or mcarter@1call.com.
  • Gary Kerner is the new regional sales manager covering Arizona and southern California.  He will also continue to work with call centers in the southwest.  Gary can be reached at 877-874-8565 or gkerner@1call.com.

“The addition of Bob, Mel, and Gary will help provide better service for all healthcare organizations,” stated Amtelco president Tom Curtin.  “They each bring years of experience in telecommunications, years of experience with Amtelco products, and now have the opportunity to offer these innovations to healthcare organizations.  Bob, Mel, and Gary are valuable assets to the 1Call team.”

In other news, Amtelco exhibited at Cisco Live 2011, held July 10-14 in Las Vegas.  Amtelco is a Cisco Registered Developer Technology Partner, providing call center software solutions to a variety of markets, with a focus on healthcare.  Amtelco showed a number of software solutions to Cisco Live attendees, including the SIP-based soft agent intelligent console.

Amtelco uses Cisco’s SIP and CTIOS tools to integrate with Cisco’s Unified Communications Manager (UCM) and Unified Contact Center Enterprise (UCCE) solutions, providing Cisco-based enterprises with access to Amtelco’s suite of call center solutions.  Amtelco develops communications solutions for a variety of markets, including healthcare, education, commercial call center, TAS, government, and military.

[Posted by Peter DeHaan for AnswerStat magazine, a medical healthcare publication from Peter DeHaan Publishing Inc.]

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About Peter DeHaan

Peter DeHaan is the president of Peter DeHaan Publishing, Inc., (http://peterdehaanpublishing.com) the publisher and editor of AnswerStat as well as Connections Magazine, TAS Trader, Medical Call Center News, and Article Weekly.