Ambs Call Center is an award-winning call center that has been in business since 1932. It is a mission-driven company that has stuck to its values through decades of fluctuating market conditions, only to emerge as a frontrunner in high-tech business communication.
For the twelfth year in a row, Ambs Call Center has won customer service awards for excellence from CAM-X and ATSI, two trade organizations that recognize outstanding operations in the industry.
Ambs Call Center CEO Aaron Boatin is proud of his company’s consistently high performance. He explains, “The core of what we do is help our clients communicate better with their customers. Customers are fed up with the frustration that offshore call centers create with language barriers. Our team solves this with friendly voices on every call which makes our clients’ customers happy. That’s what makes this independent recognition so gratifying.”
Now in its fourth generation of family ownership and operation, the leaders at Ambs Call Center have created a business model that supplies a distinct experience for people, elevating the importance of the customer experience, call success, and the lost art of courteousness. These priorities are baked into operations, staff training, and performance evaluations.
Ambs Call Center offers a full suite of telephonic answering services for businesses in all industries, including healthcare, IT, property management, and more. Services include virtual receptionists, secure text messaging, call centers, and automated attendants.