Amcom Software, a provider of mission-critical communications solutions, announced that its contact center applications are compliant with Avaya Aura Application Enablement Services (AES). Avaya is a leader in enterprise communications systems.
The Amcom contact center applications, a foundational element for its unified communications solutions, help organizations create safer and more efficient environments through fast, intelligent information sharing. The applications now are compliance-tested by Avaya for compatibility with Avaya Aura AES 5.2.
“Amcom is committed to ensuring seamless integration with Avaya solutions so we can continue to be a single source for customers’ end-to-end unified communications requirements,” said Chris Heim, CEO of Amcom Software. “The fact that Avaya’s innovative solutions are based on open, standards-based platforms enables our customers to incorporate new technologies alongside their Amcom solutions easily and cost-effectively. This helps them create forward-thinking communications infrastructures based on fast, accurate data exchange.”
Amcom Software is a member of the Avaya DevConnect program, an initiative to develop, market, and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.