Amtelco’s 1Call Division announced the release of Intelligent Series (IS) Version 4.1. This new version includes hundreds of updates, including enhancements for IS Scripting, miSecureMessages Apps, security, and the new IS Mobile App for Apple devices, giving physicians and staff instant access to messages, directories, status, and on-call information. Other additions include secure two-way email, a Vocera interface, appointment scheduling, class and event registration, SMS text messaging, new IS-based call behaviors, a redesigned IS Web interface with interactive conversation-oriented messaging to streamline communications, a new system event manager with automated notification for specific events, enhancements to the IS Reporting interface, and IS faxing.
Amtelco’s Vice President of Research and Development, Kevin Beale stated, “We are thrilled to be able to release this impressive software update. Countless hours have been spent researching, developing, and refining each feature, ensuring they will meet the needs of our customers, and helping them improve communications with their patients, and their physicians.”
In other news, 1Call opened registration for the Eighth Annual Leadership Conference and Training Seminar, held September 23-25, 2014, at The Madison Concourse Hotel, in downtown Madison, Wisconsin.
Topics currently scheduled include:
- The Newest Features for Infinity, IS, and Soft Agent
- Connecting All Devices (including Vocera and Spectralink)
- Using Care Calls to Reduce Readmissions
- HIPAA – It’s Not a Big Deal…Is It?
- Keep Your Waiting Rooms Filled with Appointment Reminders
- Scripting – See How Easy It Is!
- EMR Integration Basics
- Disaster Planning for Your Call Center
Each year, this event provides attendees with an opportunity to learn how 1Call solutions can streamline communications throughout healthcare organizations. Attendees are also able to talk directly with Amtelco trainers, software developers, project managers, and field engineers, as well as network with other healthcare communications professionals
According to Mike Friedel, vice president of sales, “We are looking forward to another fantastic conference, as they keep getting better every year! We hope to see many returning attendees, and also hope to see many new faces. The open atmosphere of sharing between attendees and Amtelco personnel makes it an extremely positive experience for everyone.”