1Call, a division of Amtelco, announced that Amtelco has been awarded a Top Workplaces 2022 honor by The Wisconsin State Journal Top Workplaces. The list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC.
The anonymous survey uniquely measures fifteen culture drivers that are critical to the success of any organization: including alignment, execution, and connection, just to name a few.
“Companies need to authentically represent their brand to job-seekers,” said Eric Rubino, Energage CEO. “The employee experience needs to be on the mission-critical list. Leaders who embrace a people-first culture will benefit greatly. By giving employees a voice and showcasing your authentic culture through employer branding, organizations can attract those job seekers who complement their culture. Culture drives performance.”
Amtelco, a family-owned business located in McFarland, Wisconsin, has been a trusted name in call center systems, software applications, and secure texting technologies for over forty-five years. Beginning in 1997, the 1Call healthcare division of Amtelco was formed to provide the same innovative contact center technology to healthcare facilities.
Founder Bill Curtin, II, and Amtelco have received more than thirty U.S. Patents for telephony software, data handling methodologies, and telephone switching devices. Millions of calls are processed every day by Amtelco systems around the world.
Mr. Curtin’s ingenuity and generous spirit are reflected throughout the company. Amtelco has earned industry praise with its award-winning products and proudly supports local and international charities.
Both employees and customers are treated with respect. Kathy Mealer, Manager Information Systems at West Tennessee Healthcare, and a customer of Amtelco’s 1Call healthcare division states, “1Call has been fantastic. I think they have been more of a business partner than any vendor I’ve dealt with in my thirty plus years of working in IT.”
Advances in technology is helping the contact center industry to grow and continue to be the hub of information. Amtelco CEO Tom Curtin is proud of the entire Amtelco employee team. He stated, “Thanks to our dedicated employees, 2021 ended as the best year we have ever had in our forty-five plus years. Last year we added many new positions to our growing staff and are currently hiring for more positions this year to support our expanding customer base.”