Call 4 Health, one of the largest medical call centers in the industry, is no longer just an answering service, offering a hosted patient access center solution. “We are innovating the way in which our clients’ patients communicate with their practice or hospital,” said Call 4 Health’s Bryan Weinstein, VP of business development and contracts. “We have created the term “Hosted Patient Access Center.” We are giving patients the ability to scheduled appointments and request prescriptions refills with-out having to be transferred to another department or take a message for a call back.”
Call 4 Health currently interfaces with over twenty EMR (electronic medical record) and Practice Management software applications; the number continues to grow. In addition, they strive to make it easier for providers to implement a live agent emergency answering service, offering a special per provider flat rate pricing for the service. If a client is using their hosted patient access center solution, they provide after-hours emergency message management at no additional cost.
Learn more about Call 4 Health at www.call4health.com or call 888-422-7352.
[Posted by Peter Lyle DeHaan, PhD for AnswerStat magazine, a medical healthcare publication from Peter DeHaan Publishing Inc.]