Carenet, MDlive to Provide Telephone Nurse Advice with Physician Telehealth Consultations

MDlive, a provider of telehealth services and software, and Carenet Healthcare Services, a provider of care management, nurse triage, and engagement solutions, will combine MDlive’s 24×7 physician solution with Carenet’s Nurse Advice Line service. Now, members who need an additional level of care, gain 24×7 access to physician consultations after triage by a registered nurse.

“Carenet’s focus is on addressing the inefficiencies and rising costs in healthcare today. Providing timely and easy access to trusted healthcare professionals is a key part of overcoming these hurdles,” said Vikie Spulak, executive vice president, Carenet. “MDlive is a perfect way to enhance our services by providing expanded access to quality care and actionable information from physicians.”

Carenet’s nurses recommend 17% of Nurse Advice Line patients see a physician within four hours and 24% of patients see a physician within twenty-four hours of calling. With the addition of MDlive, many of these patients become candidates for either telephone or video consultation with MDlive physicians.

“We are excited to partner with Carenet which has the complementary goal of providing immediate access to quality healthcare for consumers,” said Randy Parker, CEO of MDlive.

[Posted by Peter DeHaan for AnswerStat magazine, a medical healthcare publication from Peter DeHaan Publishing Inc.]