Catering exclusively to the medical community, Cosmopolitan Medical Communications of Glendale, Arizona has been honored with the 2010 Award of Excellence for the fourth consecutive year, earning the highest score among the hundreds of participating call centers. The honor is awarded annually by the Association of TeleServices International (ATSI). Cosmopolitan Medical Communications was presented with the top score award at ATSI’s 2010 Annual Convention that was recently held at the Westin Gaslamp Quarter, San Diego, CA.
After six months of testing, an independent panel of judges scored call-handling skills such as courtesy, response time, accuracy, and overall service to their clients — the cornerstones of the call management industry. Cosmopolitan not only exceeded the criteria necessary to be recognized, but also exceeded the scores all other call centers being evaluated, earning the number one ranking.
For more information, visit www.cosmomed.com or call Michelle Weiss at 800-900-0101.