LVM Systems released the 2013 version of its flagship healthcare call center software Centaurus. “This release represents a huge leap forward in our clients’ ability to have unprecedented control over the way they use our software,” said Jake Johnson, VP of .Net Development. “We have been working on these advancements for a few years. We are confident our clients will be pleased with the upgrades.”
LVM Systems’ Centaurus software is used by healthcare call centers to help manage incoming and outgoing calls. The 2013 version allows managers to personally customize their screens to increase efficiency and improve call flow. It also gives managers and users greater control over the surveys they create and conduct.
Additionally, the 2013 version enables clients to translate their software package into the language of their choosing. LVM Systems has developed a Spanish-language version. “Two things have really driven our ability to make such great advancements in our software,” Johnson said. “One is our clients. They continually give us feedback on software improvements that make them more effective. The other is our move to the .net platform. This has allowed us to write more flexible software code.”